Rated 4.3 out of 5 by 21
Rated 5.0 out of 5.0 by MJL1957 Excellent Stay
I will return to stay at every chance I am in the area.
Fantastic Staff all around, EXCELLENT place to stay for work or family fun.
November 29, 2013
Rated 3.0 out of 5.0 by edturbo66 Uncomfortable bed and unexpected room problems
We have had this company for a long time in many different cities and rated the best qualities and services but at this Staybridge Suites in Convington, LA is the most unpleasant hotel that we ever slept due to many unexpected issues in the whole room. For example, the beds were horrible and cheap. The shower water was out of the range making it harder to wash off the body soap. In the kitchen area, the door knob, came off in loose and hardly opened the door for trash which it was very inconvenience. Also, the A/C was terrible because it stops off and on in the middle of the night causing the cold and warm changes back and forth that we couldn't sleep well. The worst of all, the toilet is not flushing properly. We were fed up with this so we went to the front desk and requested another room which it was across from it. It was better because the toilet and door knob are functionally working but the beds are still the same as well as A/C. They apologized and credited us the half price for the second night but it should have credited one night instead. We like the Staybridge Suites because we have dogs but for this location we prefer a different hotel instead.
November 20, 2013
Rated 3.0 out of 5.0 by arp55 Reservation?
I reserved one smoking room and one non-smoking room. We were told that the only smoking rooms available weren't clean, so my coworker had to get a non-smoking. They promised to get him switched over to a smoking king suite and it never happened.
In terms of the room, it wasn't as clean as I remember them being previously. There were some stains on the doors and walls, and the couch and chair looked very dingy.
We make a trip for business that is almost a week long twice a year, and I believe we will be switching hotels.
October 26, 2013
Rated 5.0 out of 5.0 by Kat61 Excellent- best room ever from a "chain" hotel!
Modern, well appointed lobby; large room with comfortable sitting area; great mattress/slept like a baby. The full kitchen was a nice surprise as well. Staff was very courteous & helpful. The complimentary full breakfast was not expected & offered a huge selection of choices & was way beyond the typical pastries/coffee/juice. Wish you had more locations in our area (Alabama). Thanks again for a wonderful stay!
October 26, 2013
Rated 5.0 out of 5.0 by Alma62 Excellent Stay at the StayBridgeThe is hotel
This hotel is really very comfortable and the people who work here make the stay more pleasurable and lets us feel at home.
My fellow co workers all stay here and stay the week and always get a very warm welcome and a great well wishes when we leave.
The Rooms are very comfortable and you could not ask for a better stay.
The Breakfast is very good as well and the dinner is great as well.
Thanks so much.
October 21, 2013
Rated 5.0 out of 5.0 by True59 Nice location and wonderful staff
Staff allways nice and ready to serve. Good breakfast
October 2, 2013
Rated 5.0 out of 5.0 by Volney A most enjoyable experience.
Great staff!!! Eric was especially helpful with regards to all needs and requests. Room was clean and bed very comfortable. Will definitely stay again and recommend to others.
September 17, 2013
Rated 5.0 out of 5.0 by Strats Great stay!
Clean, comfortable and friendly staff.
Thank you for a great stay.
September 5, 2013