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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    96%
    Recommend This Property

    Overall Experience

    4.5

    based on 75 reviews
    96%
    Recommend This Property

    Ratings Breakdown

    75reviews

    • 5 Stars
      53
    • 4 Stars
      14
    • 3 Stars
      6
    • 2 Stars
    • 1 Stars
      2

    Great place to stay

    By

    17 January 2015

    platinumelite

    We stay at this Staybridge every 6 months and have to say the staff is ALWAYS outstanding from the front desk (Jennifer) to the maintenance department ( Rod )...All of the staff are friendly and go out of there way to make you feel welcome!!

    Posted byHotelStaff
    20 January 2015
    Thank you so much for the wonderful review. We work hard to make our guests feel like family. I will be sure to print your review for the staff to see. We look forward to seeing you again on your next visit.
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    Great stay

    By

    10 January 2015

    Had a great stay. Breakfast was excellent and bed was comfortable.

    Posted byHotelStaff
    14 January 2015
    Thank you for taking the time to write a review. We are always happy to hear our guests are satisfied with us. We look forward to seeing you on your next trip to Covington.
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    Home away from home!

    By

    08 January 2015

    club

    I heartily recommend Staybridge. The service, staff and amenities were excellent. We had to travel with our German Shepherd and we had a first floor suite, near an exit and near our car in the parking lot.So convenient. The complimentary hot breakfasts were amazing. I will definitely choose Staybridge again and would like to thank the front desk staff again for making our week long stay so enjoyable.

    Posted byHotelStaff
    14 January 2015
    Thank you for the nice review of our hotel. We work hard to make our guests happy and comfy. We look forward to seeing you on you next trip to Covington.
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    Problems with Mattress

    By

    01 January 2015

    platinumelite

    Although the issues I write about were problems they were minor issues. I have stayed here before and will stay here again and I do recommend this Staybridge Hotel.

    I normally do not complain about me stays at IHG Hotels but with this mattress I felt a lot of springs. The mattress cover seemed to be a mat spread over the full mattress. I was disappointed that the bed was not a King Size bed which I am use too.

    Then there was a problem with the outside light that came through the small curtain opening it woke me up way earlier than I had planned.

    Posted byHotelStaff
    05 January 2015
    Thank you for taking the time to let us know about your stay. We are sorry the mattress was uncomfortable for you. When you return to Staybridge please let us know which room you stayed in so that we can correct the problem. We hope to see you again soon.
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