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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    94%
    Recommend This Property

    Overall Experience

    4.5

    based on 86 reviews
    94%
    Recommend This Property

    Ratings Breakdown

    86reviews

    • 5 Stars
      57
    • 4 Stars
      18
    • 3 Stars
      7
    • 2 Stars
      2
    • 1 Stars
      2

    Good value for room with kitchen

    By

    March 22, 2015

    club

    Exactly what I needed. I love the kitchen with full fridge.

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    Great food and staff. Rooms like at home

    By

    March 13, 2015

    club

    From the arrival to the departure, everything was great. The food was great. Service was excellant. No problems with anything in the room. I felt like i was at my own home. Thank so much for the enjoyable stay.

    Posted byHotelStaff
    March 13, 2015
    Thank you so much for your wonderful review. We enjoy hearing from our guests about their stay. Hope to see you again on your next trip to Covington.
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    Definitely Lacking

    By

    March 09, 2015

    Let me start by saying that this property outwardly appears to be very well maintained and kept. However, once you step inside, things change rapidly from a personnel perspective. During my recent visit, I waited a full 10 minutes for someone to check me in! During that time, another employee came to the front desk, and when I inquired as to whether or not they could help me by checking me in, they told me that they did not know the procedure! When I finally did get the person off of the phone in the back, the room that I had requested was not available, but to be fair, the front desk person did do a good job at accommodating me! Once I got checked in, I went to the end of the building to the entrance nearest to my room where I noticed that the lock on the entry door into the building did not function at all and had been disabled! So much for security! Anyone could enter with or without a room key! Secondly, I noticed a profoundly pungent and distasteful aroma in the hallway. I couldn't tell whether or not is was from something food related, or just exactly what it was. I only knew that it smelled bad and needed to be remedied! The carpet in the hallway was filthy, and the carpet in my guestroom wasn't much better! The management of this property needs to take control and step up and intervene in the day to day operation of this property or things will get a lot worse very quickly! This hotel lacks a lot of the "small" things that make a guests stay enjoyable and comfortable!

    Posted byHotelStaff
    March 09, 2015
    Thank you for taking the time to review our hotel. I am very sorry for the wait during check in. I am happy to hear that we were able to accomidate your needs. I am not sure what the smell was in the hallway but I will be sure to look into it, as well as the carpets. I hope you will give us another try if you return to Covington,La.
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    Clean, comfortable bed, amd attractive

    By

    March 05, 2015

    club

    Our stay was for only one night. The Staff was accommodating and the facilities met our needs quite well. We will definitely be staying at Staybridge when we visit the area again.

    Posted byHotelStaff
    March 06, 2015
    Thank you very much for you great review. We look forward to seeing you on your next visit to Covington.
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