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Rated 4.3 out of 5 by 27 reviewers.
Rated 3.0 out of 5.0 GARBAGE. The overall experience was good, what it kill it was that The iron located in my room didn't work properly and i hate wrinkles. the second one that really disgust me, was huge bags of trash in the hallways. and this one is for all IHG hotel, im vegetarian, having a decent breakfast at holiday inns express its a nightmare. except for non very helty options. in regular holiday inns since they have restaurant there is like 2 - 3 options to choose, but definitely you guys need to add almond milk to our breakfast options. February 22, 2014
Rated 5.0 out of 5.0 by great place this was a wonderful place. Our only draw-backs were the horrible french toast at breakfast, our room was next to the stairwell and inconsiderate people let the door slam, and the toilet area is very small (can't close the door until you are all the way inside. The suite itself is well equipped,the space is good. Wish the evening reception was every night of the week (only tues-thurs) It was great! January 8, 2014
Rated 4.0 out of 5.0 by Convenient and dog friendly We routinely travel with our dog and appreciate clean quiet dog friendly hotels. Our room was clean but we had rather noisy neighbors over head. The breakfast was pretty basic and the fresh fruit was minimal. Considering the cost of the room especially with the extra charge for the dog the breakfast was rather disappointing. January 2, 2014
Rated 4.0 out of 5.0 by Excellent quality Great room and service. The Business center was lacking though. December 26, 2013
Rated 5.0 out of 5.0 by Great Room The room was fantastic - like a small apartment that I could have lived in! December 24, 2013
Rated 4.0 out of 5.0 by exercise eq. only problem I had was the exercise room. equipment is in need repair, universal gym was not in working order December 9, 2013
Rated 5.0 out of 5.0 by Excellent Stay I will return to stay at every chance I am in the area. Fantastic Staff all around, EXCELLENT place to stay for work or family fun. November 29, 2013
Rated 3.0 out of 5.0 by Uncomfortable bed and unexpected room problems We have had this company for a long time in many different cities and rated the best qualities and services but at this Staybridge Suites in Convington, LA is the most unpleasant hotel that we ever slept due to many unexpected issues in the whole room. For example, the beds were horrible and cheap. The shower water was out of the range making it harder to wash off the body soap. In the kitchen area, the door knob, came off in loose and hardly opened the door for trash which it was very inconvenience. Also, the A/C was terrible because it stops off and on in the middle of the night causing the cold and warm changes back and forth that we couldn't sleep well. The worst of all, the toilet is not flushing properly. We were fed up with this so we went to the front desk and requested another room which it was across from it. It was better because the toilet and door knob are functionally working but the beds are still the same as well as A/C. They apologized and credited us the half price for the second night but it should have credited one night instead. We like the Staybridge Suites because we have dogs but for this location we prefer a different hotel instead. November 20, 2013
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