Rated 4.3 out of 5 by 167
Rated 2.0 out of 5.0 The dripping toilet
Usually I don't try to find small negative situations. However, the Holiday Inn Suites at the Denver Airport would not be my choice for a few reasons.
1. There was a leaking toilet in my room, I let the front desk guy know at 5 o'clock in the morning, why then - well because I was awake.He made a note as if I was on a maintenance team
2. There was no traditional breakfast room, just a pay for breakfast room.
3. I had a weird handicap type room, no bath, reverse door to use and on the sixth floor to boot.
July 1, 2014
Rated 2.0 out of 5.0 by longhorn65 Poor transportation
The first night the water was out due to a leak. it was repaired late that evening. Had to walk to another restuarant due to closue and water leak. No compensation for this.
The shuttle from the airport was poorly maintained. We couldnt even open the back door to place our luggage.
It took 30 minutes to get a bowl of oatmeal at breakfast. I was one of 5 people in the restaurant.
July 1, 2014
Rated 5.0 out of 5.0 by kskager Great hotel
This hotel was very clean and very friendly - with the exception of a couple of shuttle drivers who seemed to have a minor attitude problem. Other than that, I would highly recommend this hotel if you want a clean, comfortable place to stay!
July 1, 2014
Rated 5.0 out of 5.0 by Sistahqueen1 This was long long long trip
We started out from Huntsville, AL driving an suv and pulling a small trailer. We were helping out a friend and church member taking her daughter her items to Denver, CO. It seemed like we were never going to get there and we are people who have done long distance driving for yearsss. We flew back to AL. But when finished helping to unpack the trailer all we wanted to do was sink into our bed. So we decided to order room service. The only negative was that the person that brought us our room service assumed that we were going to give her a $10.00 tip (our food cost $25.00) which we would have but gratuity was already added and her attitude was awful. But maybe she had a bad day. But all and all the remainder of the stay was greattt. All other staff was great they accommodated a request we had. So thank you guys.
June 28, 2014
Rated 5.0 out of 5.0 by AlwaysOutofTown Good value and great hotel staff
The Holiday Inn Denver Airport was a great value for travelers ready to head to the airport. The rooms, hotel, and restaurant are clean and well kept. A shuttle service is available from the airport but we had to wait a little while for a pick up. The staff were all very friendly and accomodating and I'd defintely recommend this hotel for business travelers.
June 27, 2014
Rated 5.0 out of 5.0 by Farmer Giles Good place to stay after a tiring day
Nice hotel. Staff excellent. Check in was quick and easy, plus the staff were very attentive. Nice good size clean rooms.
June 27, 2014
Rated 5.0 out of 5.0 by Colby8832 Our fourth visit
We've stayed here several times in the past and always look forward to returning. The staff is friendly and welcoming, the rooms are neat and clean and we can count on getting a great night's sleep before catching the shuttle in the morning. We'll be back again in the fall.
June 25, 2014
Rated 4.0 out of 5.0 by Jillypoo6/14 Nice location
We flew into Denver to attend a conference a good distance from the airport. So we decided to stay at this location and leave the next morning for the conference.The room was very clean and quiet. We ate at the Sporting News restaurant on site and were very pleased with the staff as well as the food.Overall a very nice way to start a trip
June 24, 2014
Rated 5.0 out of 5.0 by TimPY good businoteless h
Good experience. Staff very attentive. Shuttle service shared with other hotels. Allow extra time to make airline connections
June 23, 2014
Rated 5.0 out of 5.0 by RobtH Outstanding for in and out business travel
Great staff, excellent food, and very well located for business travelers. I was well taken care of during my brief stay. i would stay here again!
June 23, 2014
Rated 4.0 out of 5.0 by Jillypoo6/14 A great place to stay near the airport
We had a very positive experience here. The staff was extremely friendly and helpful. Our room was clean and comfortable. My only wish is that most hotel rooms need better light. Would definitely stay here again. The restaurant in the hotel was wonderful.
June 22, 2014
Rated 5.0 out of 5.0 by Sandy132 Comfortable bed and convienent restuarant/lounge
Great place to rest and relax before the next business meeting.
June 21, 2014
Rated 3.0 out of 5.0 by Upset P and C Van service from airport-AN ISSUE
Room etc fine. Called ahead for pick up from airport. Van showed completely full 20 minutes later and told us they'd be back in 20 munutes!!!Not good. Took taxi and was ripped off. They charged $42!!!Late in evening and just wanted to go to bed. Told front desk and they said sorry but no explanation and no inquiry??
June 19, 2014
Rated 5.0 out of 5.0 by Foreverexpats Purple Mountains Majesty
This hotel was a great option for a night stay before an early flight out at the Denver Airport. The accommodations are near new and offer all the necessary amenities, including laundry.
The best feature of our room was we could still see the Rocky Mountains along with the Denver skyline, at sunset. A nice finale to a wonderful trip exploring Colorado with our family.
June 18, 2014
Rated 5.0 out of 5.0 by Karen13 Quick Overnight Stay
When I signed on to my complimentary internet, I noticed some bad reviews for this property. As a business traveler of many years, I am often amused when I read the critical comments. I am a firm believer that the majority of travelers (primarily leisure) feel the need to find something wrong.
The check-in experience was great....I had canceled my reservation thinking I wouldn't need it, but when plans changed, I walked in and the front desk personnel immediately pulled up my cancellation, and I was good to go.
This is a very clean, nice property, and the room rate was very fair. IHG's image has changed over the past few years, and the hard work shows. All hotel chains have mediocre properties, many of which are franchised. Yes, it helps to bring your concerns to the management if necessary and valid. I rate this hotel *****!
June 9, 2014
Rated 5.0 out of 5.0 by juanjo Denver
l enjoyed my 2 nights here . The staff were very helpful and gave me good sightseeing advice and tips for restaurants . The layout of this hotel is very interesting and gives an interesting atmosphere . the restaurant has a reasonable menu and the service was excellent
June 5, 2014
Rated 2.0 out of 5.0 by Trackman Poor service and food was pricey and below average.
I have stayed at this a hotel in the past and was very pleased with the over all experience. This stay was a different story! I stayed three nights, first day no maid service. Second day attended scheduled luncheon at hotel restaurant, was supposed to be pick from menu. Instead, we got a salad and sandwich. For this we paid $40.00. Service at the restaurant was terrible. Our group had over 25 rooms booked, you would think they would have taken better care of us. We will never schedule another event at this hotel.
June 4, 2014
Rated 5.0 out of 5.0 by DDaniel Relaxation!!
This hotel has 24 hour pool access people! I have only stayed in one other place that had that. The staff here remembers you and notices when you walk by. (In a good way!) If we are staying in the Denver area, we always book here. This is our home away from home.
June 3, 2014
Rated 4.0 out of 5.0 by GrantC Better than most in the area
Modern, quiet, comfortable and convenient. One for the Contacts file
June 2, 2014
Rated 5.0 out of 5.0 by Need a vacation Excellent accommodations
Our room was exceptional. It was clean, and the a/c unit was quiet as a mouse which is very important to me. Furnishings were in great shape, the staff was awesome and I wish I could have stayed longer. :). I've stayed in a lot of hotels but this one definitely stands out among the best.
May 29, 2014
Rated 5.0 out of 5.0 by Terri49 Great place for a long layover!!
Needed a place for a hot shower, a good meal and a long nap during a long layover from Anchorage to Atlanta and this was perfect!! Shuttle from and to the airport was quick and the room was comfortable and quiet. Got a nap, showered and had a good meal in the restaurant. Definitely worth the price just to be away from the airport!!
May 27, 2014
Rated 5.0 out of 5.0 by PJQ80228 Great staff, friendly service and a good night's sleep
The staff was helpful and friendly. The room was clean and very comfortable. The restaurant was convenient and offered enough variety to get me through the week.
May 21, 2014
Rated 4.0 out of 5.0 by ZQ7YX7 NICE HOTEL
Flew into Denver late and needed a place to stay before heading up to Wyoming in the morning. The location was easy very convenient. Staff was very friendly. Check in was easy as expected. Room was clean and quiet. Only issue that I had is that they share the parking lot with Holiday Inn Express, and there were no parking spaces. I ended up having to park on the side of the road. Was only there for the one night, got in late and left early so did not even see the hotel in daylight hours. But for my needs of a spot near the Denver Airport it was a very good hotel.
May 6, 2014
Rated 1.0 out of 5.0 by mcuppet bad bill and bathroom
When I checked in, I was asked for a credit card in case of incidentals. I am not accustomed to this because my Priority Club Visa card is profiled in every reservation record. I did not have that card with me, but since I was forced to produce a card (based on 'company policy), I confirmed with the representative that it would not override my Priority Club Visa number on file. The day after I arrived home, my other credit card had a pending charge for the room instead of my Priority Club Visa. I called the hotel to have the charge reversed and charged correctly, but the attendant said that was not something she could to; only a manager could. She said I could call back and speak to the manager the next day. The manager suggested that if I would send all of my information via the internet or fax it to her, credit card numbers, a copy of my drivers license, codes and expiration dates, with my signature, she would try to process it. Again, the support for this procedure was 'company policy.' I decided to call back and try to reach the associate who had originally promised that my Priority Club Visa would not be overridden. When I spoke to this person the next day, he insisted that I could send this over the internet and it would be secure even though it would not be encrypted. I do not think he has a degree in internet security, but this has been my area of expertise for the US Navy and my other employer. He proceeded to debate me about this issue for several minutes at my expense, refusing the accommodation I was requesting, based on 'company policy' and finally confirming that the only protocol acceptable would be to post it to the US Mail. I am still hoping to resolve this without compromising my identity and leaving myself open to fraud.
April 16, 2014
Rated 5.0 out of 5.0 by Anchor1 Must Stay Here!
Clean rooms, courteous staff, close to the Airport.
April 16, 2014
Rated 5.0 out of 5.0 by Derrick Be aware of train tracks
Make sure that you ask for a room on the front of the hotel. There are RR tracks that come within 7 feet of the rear of the property. The back of the hotel is very close to the highway and it could disturb your sleep if your a light sleeper. Its the best hotel within 50 miles and its new and clean.
April 7, 2014
Rated 5.0 out of 5.0 by T bone Good place to stay for conference
This hotel was conveniently located by the airport. The bed was comfortable. The room was clean. And they have a gym. The only thing that was just ok was the restaurant adjacent to it. The food tasted old and dry. Glad that there were other restaurants nearby.
April 5, 2014
Rated 5.0 out of 5.0 Good service
Overall it was an excellent experience staying at this hotel. Next time I'll be using it for sure!
April 4, 2014
Rated 2.0 out of 5.0 by ScottC7187 Denver trip
The check-in process was a joke. Two incompetent clerks at the desk. One was on the phone for 15 minutes while a dozen people were trying to check in. The other guy was taking forever to check each person in.
Platinum status and having your key and and documents ready is worthless if you have to stand in line 20 minutes to get to the counter. Frankly I don't know that either of these guys had a clue what they were doing. Unless angeringof Platinum Rewards members was their objective. Almost everyone in line was rolling their eyes in disbelief of the check in process and staff.
April 1, 2014
Rated 5.0 out of 5.0 by parfour4 Large rooms plenty of relax area
Very impressed with room size. Food was a plus with a very diverse menu.
Great location in relation to the airport.
March 24, 2014