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Rated 4.3 out of 5 by 82 reviewers.
Rated 5.0 out of 5.0 by Room size and air conditioning. Room as large and comfortable. Like the individual room control for temperature. September 3, 2014
Rated 5.0 out of 5.0 by Clean rooms & Friendly staff We were travelling to Des Moines area and had a Free night to use. We checked in in less than 5 mins, thanks to the friendly & quick staff. The room was well kept & clean. The Hot Breakfast in the Morning was very good too. I would highly recommend this hotel & will be returning when in the area. September 2, 2014
Rated 2.0 out of 5.0 by Nice Staff, But Our Suite Smelled Like An Old Ashtray! I'll start with the positive: the staff was friendly and helpful, the dinner that was served was both convenient and good (so was breakfast), and the room was spacious with comfortable beds. Unfortunately this hotel stands out from numerous hotels I've stayed in on a road trip because our room smelled like an ashtray. I will admit that I didn't request to change rooms as we were only there one night and after getting in the room with my three young children and luggage cart, I didn't want to go all the way back downstairs. don't know if it used to be a smoking room, but it was a pretty bad smell. A few other areas of the hotel also seemed to have a bad odor. Compared to other Staybridge Suites and IHG hotels, this was disappointing. August 25, 2014
Rated 5.0 out of 5.0 by Nice clean rooms. Stayed at the location to attend the state fair. Room was quiet and the breakfast was good. August 25, 2014
Rated 2.0 out of 5.0 by The worse experience I had I regret I have to report a negative experience with Staybridge West Des Moines. At check in I was NOT recognized as Gold. At check in I was NOT offered the welcome drink or point, despite my kind remind to the person at front desk who ignored my request. In the morning I went to the swimming pool with my kids but I could not use it because of a light bulb FLOATING IN THE WATER. No sign, no warning, nothing saying that it was ok or ko. I told to the person at the front desk about this SECURITY ISSUE but I have been replied that it was all ok. At check out I tried to solve the issues found, but the person at the front desk did not wanted to discuss ... all was ok (on her thoughts). In the end my experience was very negative on several aspects. I do not recommend this hotel. August 23, 2014
Rated 5.0 out of 5.0 by Excellent Rooms The West Des Moines Staybridge Suites has frei9ndly staff, very nice rooms, and great amenities. I stay there every time I have to travel to Des Moines. Their Tuesday and Wednesday social gathering is fantastic. August 22, 2014
Rated 5.0 out of 5.0 by Quality Stay When your passing thru and you need a reliable, clean, efficient place to stay or if your on an extended stay in an area - Staybridge is it. The Staybridge DesMoines was just that place. Clean - very comfortable and friendly! To the never seen cleaning staff - as always - AWESOME job with room and all areas! August 22, 2014
Rated 5.0 out of 5.0 by Home away from Home Always a pleasant stay, when traveling for business it is comforting to stay somewhere that offers the amenties you would expect in a home. The social hour offered is a great way to get out and meet new people. I look forward to returning, as I truly enjoy my stay and love waking up to that wonderful breakfast. August 22, 2014
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