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Rated 4.4 out of 5 by 112 reviewers.
Rated 5.0 out of 5.0 by Wonderful, welcoming hotel! This is such a nice alternative to the "sterile" environment at most hotels. The staff are exceedingly helpful and the setup of the entire facility feels very "homey". The breakfasts are quite generous with many options, and the evening receptions really help wrap up a busy day. November 10, 2014
Rated 5.0 out of 5.0 by Pleasant stay, great location Staff was courteous and helpful. Room was clean, comfortable, and quiet. Location is easy to access and central to shopping and restaurants. November 5, 2014
Rated 5.0 out of 5.0 by Great Service Personnel were very friendly and accommodating, rooms were clean, the bed and pillows were comfortable. Location of the hotel was perfect for my business visit. The fitness room had enough equipment and was in good working condition. The social hour is very nice because when you still have work to do after hours you can work downstairs, enjoy a meal and a glass of wine. November 5, 2014
Rated 5.0 out of 5.0 by Age of the room The second night I stayed in a different room. This one had some subtle signs of age. Cleanliness was solid but there were cracked tiles and missing grout in the bathroom. The carpeting was also worn. These are not detractors from my stay, just signs of age. November 4, 2014
Rated 5.0 out of 5.0 by Great Suite My wife and I frequently stay in the Des Moines area and this will be our hotel of preference for all future stays. Staff was very friendly and eager to help with whatever questions we had. Great experience. October 29, 2014
Rated 5.0 out of 5.0 by great service by staff I would recommend this hotel to others. it was a great place and area was beatuiful October 24, 2014
Rated 5.0 out of 5.0 by nice place to stay We enjoyed staying at this property. The room was clean and comfortable and the bed was good. October 22, 2014
Rated 5.0 out of 5.0 by From desk We were very happy with the individual at the front when checking into the motel. He was very helpful and knew his company policies well. We had hoped to take our youngest family member in the pool which we had promised but it was too cold. However, we had fun in the whirlpool and no other guests were there at the time so we made that work. Appreciated our stay very much. October 15, 2014
Rated 5.0 out of 5.0 by Work Stay Great stay every time! Best place to stay in Des Moines that I have found. October 13, 2014
Rated 5.0 out of 5.0 by Comfortable, friendly, clean, great for pets This was our first stay at a Staybridge Suites and it set the bar for all the others. Impressed with the size of the suite, fresh furnishings, excellent bed and choice of pillows. Great shower, too. Happy staff, even the guests were friendly. October 13, 2014
Rated 5.0 out of 5.0 by Evening social Excellent food in a very relaxed atmosphere. The service was top notch. October 12, 2014
Rated 4.0 out of 5.0 by Favorite Hotel in Des Moines I always enjoy my stay at the West Des Moines Staybridge. I stay in Des Moines frequently for work and this is my top choice. Good food, good service, great rooms. During this particular stay, food choices were average for the Staybridge (which is above average when compared to other hotels). October 9, 2014
Rated 5.0 out of 5.0 by Nice stay Had an overnight stay for business and this hotel was very nice and clean. The breakfast was good the next morning. October 6, 2014
Rated 5.0 out of 5.0 by First time at staybridge good experience, would stay again, thank you................................. September 26, 2014
Rated 5.0 out of 5.0 by Short, but great stay. We found the suite to be very large and comfortable, were treated well by staff, and the breakfast was the most impressive of any place we have stayed. They had breakfast pizza, walfles, lots of fruit and any variety of muffins, toast, bagels, and three kinds of juice. September 24, 2014
Rated 5.0 out of 5.0 by stay at staybridge I was pleasantly surprised by the hotel and its amenities I will definitely tell my friends and family about this hotel if they are staying in the area September 22, 2014
Rated 5.0 out of 5.0 by Superb Hotel Well led and managed hotel with friendly, professional staff. Excellent facilities and very good value for money. September 22, 2014
Rated 5.0 out of 5.0 by One of the most comfortable beds ever! We found the whole experience great. Bed was awesome. Nice kitchen and living area. Easy to get to places to eat, etc. September 21, 2014
Rated 5.0 out of 5.0 by Great service Great service and helpful, friendly staff. Big clean rooms with kitchen and full sized refrigerator. September 14, 2014
Rated 1.0 out of 5.0 by Poor Staff Unable to give directions and was snotty about not knowing the exit number (which would have helped tremendously). September 12, 2014
Rated 3.0 out of 5.0 by Good value for extended stay. Overall a good value for an extended stay. The grounds behind the building feature a pond with paved track. Building is easily accessible from I-80. Prepare for a 20-40 minute walk or short drive to good food / entertainment. My room had no storage in the bathroom vanity for toiletries, so I was forced to use alternatives. On-site free laundry, pool, and workout center are nice. Food provided for breakfast is average to poor quality and variety, but it is provided for free, so one really can't complain. September 9, 2014
Rated 2.0 out of 5.0 by Long term buisness stay Decent place as long as they dont book up with a large event with little children that dont have good maners. September 5, 2014
Rated 5.0 out of 5.0 by Room size and air conditioning. Room as large and comfortable. Like the individual room control for temperature. September 3, 2014
Rated 5.0 out of 5.0 by Clean rooms & Friendly staff We were travelling to Des Moines area and had a Free night to use. We checked in in less than 5 mins, thanks to the friendly & quick staff. The room was well kept & clean. The Hot Breakfast in the Morning was very good too. I would highly recommend this hotel & will be returning when in the area. September 2, 2014
Rated 2.0 out of 5.0 by Nice Staff, But Our Suite Smelled Like An Old Ashtray! I'll start with the positive: the staff was friendly and helpful, the dinner that was served was both convenient and good (so was breakfast), and the room was spacious with comfortable beds. Unfortunately this hotel stands out from numerous hotels I've stayed in on a road trip because our room smelled like an ashtray. I will admit that I didn't request to change rooms as we were only there one night and after getting in the room with my three young children and luggage cart, I didn't want to go all the way back downstairs. don't know if it used to be a smoking room, but it was a pretty bad smell. A few other areas of the hotel also seemed to have a bad odor. Compared to other Staybridge Suites and IHG hotels, this was disappointing. August 25, 2014
Rated 5.0 out of 5.0 by Nice clean rooms. Stayed at the location to attend the state fair. Room was quiet and the breakfast was good. August 25, 2014
Rated 2.0 out of 5.0 by The worse experience I had I regret I have to report a negative experience with Staybridge West Des Moines. At check in I was NOT recognized as Gold. At check in I was NOT offered the welcome drink or point, despite my kind remind to the person at front desk who ignored my request. In the morning I went to the swimming pool with my kids but I could not use it because of a light bulb FLOATING IN THE WATER. No sign, no warning, nothing saying that it was ok or ko. I told to the person at the front desk about this SECURITY ISSUE but I have been replied that it was all ok. At check out I tried to solve the issues found, but the person at the front desk did not wanted to discuss ... all was ok (on her thoughts). In the end my experience was very negative on several aspects. I do not recommend this hotel. August 23, 2014
Rated 5.0 out of 5.0 by Excellent Rooms The West Des Moines Staybridge Suites has frei9ndly staff, very nice rooms, and great amenities. I stay there every time I have to travel to Des Moines. Their Tuesday and Wednesday social gathering is fantastic. August 22, 2014
Rated 5.0 out of 5.0 by Quality Stay When your passing thru and you need a reliable, clean, efficient place to stay or if your on an extended stay in an area - Staybridge is it. The Staybridge DesMoines was just that place. Clean - very comfortable and friendly! To the never seen cleaning staff - as always - AWESOME job with room and all areas! August 22, 2014
Rated 5.0 out of 5.0 by Home away from Home Always a pleasant stay, when traveling for business it is comforting to stay somewhere that offers the amenties you would expect in a home. The social hour offered is a great way to get out and meet new people. I look forward to returning, as I truly enjoy my stay and love waking up to that wonderful breakfast. August 22, 2014
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