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Rated 4.4 out of 5 by 146 reviewers.
Rated 5.0 out of 5.0 by Overall, good stay apart from noisy neighbors, everything was wonderful. a/c didn't work right away, just hit the reset on the thermostat and it started right up. excellent place to stay. August 31, 2014
Rated 5.0 out of 5.0 by Comfortable and Clean The hotel was very clean. Staff were courteous. Breakfast was very good with lots of Choices around. August 29, 2014
Rated 5.0 out of 5.0 by Best hotel in the poconos A great place to stay when visiting the Poconos. The bed is comfortable, the hotel is close to major highways so traveling around the area is easy, the get together in the evening is a great time to sit and relax over a glass of wine or beer and meet other people, have a bite to eat and unwind after a day of sight seeing. The staff is knowledgeable about the surrounding area and very friendly. The complementary breakfast is by far the best I have had and offers many choices for all ages. All in all it is a great place to stay. August 26, 2014
Rated 5.0 out of 5.0 by Excellent Experience-Highly recommended Our stay at the Staybridge Suites in East Stroudsburg, Pa was very enjoyable. The suite was comfortable, the staff was attentive to our needs and we had everything we needed for our comfort. We would definitely return to the Staybridge Suites and will look for this chain when we travel. August 25, 2014
Rated 4.0 out of 5.0 by great service and staff Great hotel and attentive staff. Look forward to staying again whenever I am back in the area. August 24, 2014
Rated 4.0 out of 5.0 by Not quite what we expected. Room was clean (though cleaning product smelled bad). There was no place to open and dress a suitcase! Luggage stowage was meager. August 21, 2014
Rated 5.0 out of 5.0 by Loved my stay! I stayed at the Staybridge Suites for one night and I felt I was at home! Loved the room and all the hotel surroundings. I look forward to staying there again and would highly recommend it to anyone. August 21, 2014
Rated 5.0 out of 5.0 by Beautiful hotel The rooms at Staybridge Suites are immaculate. The front desk manager was professional, friendly and always had a smile. The indoor pool was somewhat cold but we got used to it. I could not have asked for better service. We will definitely return. August 20, 2014
Rated 5.0 out of 5.0 by Excellent staff This hotel was reasonably priced the hotel staff went out of their way to make sure that we were enjoying our stay and that we were aware of what the surrounding area had to offer August 20, 2014
Rated 5.0 out of 5.0 by Great Place to Stay I love Staybridge Suites. The quality is always consistent and I know what to expect. The staff at each location have exhibited excellent customer service and are determined to make sure you have a great experience. They are very attentive to the details and are very pleasant to interact with. The breakfast and social foods were delicious and the dining staff made sure everything was well stocked. The atmosphere in the common area was relaxing and is always conducive of interacting with other guest, especially the benches at the entrance. It's very inviting. The room was very nice and clean. The beds were comfortable. Overall, it was another great stay and I will look for another Staybridge Suites location on my next travel. August 19, 2014
Rated 5.0 out of 5.0 by Beautiful clean room, fantastic service, great choice! We loved this hotel. It was sparking clean, comfortable, and the layout of the suite is very well done. Kitchen was extremely convenient, especially the fridge/freezer. Every employee I spoke to was incredibly helpful and went out of their way to make sure we were happy and comfortable. Thanks for a fantastic hotel for our vacation!! August 19, 2014
Rated 4.0 out of 5.0 by comfortable bed, quiet surroundings, convenient We were in the area for the second time and stayed at the Staybridge Suites at the recommendation of our brother. It seemed brand new and everything was lovely from the convenient location to the the friendly staff to the comfy bed, when we finally got to it. August 18, 2014
Rated 5.0 out of 5.0 by Beautiful hotel, outstanding service, fantastic experience I was impressed with the hotel room in that it was perfectly clean, beautifully laid out, and with the very convenient kitchen, especially the fridge/freezer. The customer service here was 5 star, nothing less. The front desk called us a few minutes after we arrived in our room to make sure that all was in order and we were satisfied with the room. I spoke to multiple people at the hotel and every person I spoke to was courteous, helpful, and very pleasant. Overall I was very satisfied with this beautiful facility and will definitely stay here again if I'm back in the area!! August 18, 2014
Rated 5.0 out of 5.0 by group home vacation Our 2 bedroom handicap room was perfect. Had more then enough room for four women to be comfortable. August 15, 2014
Rated 5.0 out of 5.0 by Daysimarie is on house arrest Three weeks ago, upon checking out of a nearby , less costly hotel I stayed at in order to economize, my dog bit my friends child. Luckily, Staybridge East Stroudsburg management allowed us to check in very early to leave the dog while myself and the childs father took care of the visit to the emergency room at the local hospital. The injured child, her dad and myself then traveled 90 miles to have her checked out by a plastic surgeon. We returned to Staybridge at 7:30 PM to check out. Although we did not have a chance to stay overnight, my dog Daysimarie had a chance to relax and unwind in her suite. As usual, Adam and Tina did not judge by her breed(Pit Bull) and treated her with the love and respect she deserves. August 15, 2014
Rated 1.0 out of 5.0 by Beer Police I am currently staying at this hotel and just had a very bad experience. At the managers reception they serve beer is a 4 ounce glass and they have a guy there to make sure you do not try to use a real glass. He stood in front of the tap, and blocked my way. I went to the desk to complain, the manager said that they have a two drink limit and the small glasses were intended to make sure there is enough for everyone. A 4 ounce glass makes sure there is none for all, not enough for all. I am a platinum member of IHG and have not see this rule imposed at any other Staybridge I have stayed in. It is just a cheep process by you and your company. I will not be staying here again. August 13, 2014
Rated 5.0 out of 5.0 by Excellent from Check-In to Check Out! We shared a 2 Bedroom Suite with friends - the arrangement allowed us to visit and prepare our own meals when we desired. The Staff was Superior - Top to Bottom! Tuesday - Thursday the Evening Spread of food and beverages was quite unexpected and Excellent. The Breakfasts were terrific - and we used the Grill outside one evening - another nice amenity. Keep up the Excellent work! August 13, 2014
Rated 2.0 out of 5.0 by Dirty rooms, needs repairs We stayed at this resort for 2 nights, the first night we were up a good part of the night because our a/c wasn't working, the next day I went to the desk and asked for them to either look at the unit and fix it or move us, the employee at the desk was very accommodating and moved us to another room, a bigger room with a king bed instead of a queen, so we were very grateful and happy about the move until we got to the second room. The second room had a weird odor, but tolerable, after looking around we discovered puke on the comforter of the king bed, right on top, clear as day, so either the housekeeper had no sense of smell or sight, or she was lazy! We took it off and after numerous attempts at calling the front desk and getting a busy signal, I walked down to the desk...no body was there...so I can only assume the phone was off the hook. I explained that the comforter in our room had puke on it and that I would like new bedding. He went into the back and grabbed a new one and explained they were out of king bedding so I would have to use queen size. I asked what I should do with the puke bedding, he said to leave it in our room or throw it in the hallway... and we replaced the bedding ourselves! Other things broken in the room.... mainly the bathroom, the hooks were broken, the tub was all chipped and rusted in spots, and the drain had a giant clump of brown hair in it. gross! Not to mention the piles of garbage in the hallways. Needless to say, the hotel would be a beautiful hotel and pleasant to stay in if they maintained and cleaned it properly. I don't think we will ever be staying here again. August 12, 2014
Rated 5.0 out of 5.0 by Clean rooms and outstanding service! - The room was big and very clean. There was also a full kitchen. - The receptionists were very friendly and even gave me directions for some good places to eat. - They provide dinner and drinks some days of the week. - If I ever go back to that area, I'll definitely stay at this hotel again. August 11, 2014
Rated 5.0 out of 5.0 by Staybridge at East Stroudsberg This has to be the nicest hotel in which I have stayed in quite a while. The staff was very knowledgeable and helpful. August 10, 2014
Rated 5.0 out of 5.0 by Just the best! We booked Staybridge Suites because our usual accommodations were booked up, and boy, are we glad now that they were! Staybridge Suites was by far the better value and the better location for us. Suites are much better than just a room, even if you choose not to cook. Overall, our stay was so much better than it would have been. Thanks! August 6, 2014
Rated 5.0 out of 5.0 by comfortable bed and great food, staff friendly Room was clean and comfortable, staff very friendly and helpful, food great. August 4, 2014
Rated 5.0 out of 5.0 by Overnight Stay Excellent hotel accommodations and commodities….Conveniently located near the highway. August 3, 2014
Rated 1.0 out of 5.0 by Terrible and Rude service by the owner I have never been treated so poorly at a hotel. The fact that the owner was extremely rude is horrible. July 30, 2014
Rated 5.0 out of 5.0 by Great Service The staff was always willing to provide assistance and greeted everyone with a smile and greeting. July 29, 2014
Rated 1.0 out of 5.0 by Nice Hotel But Bad Smells The rooms had unbearable smells, possibly from the pets that had stayed there. :( July 25, 2014
Rated 5.0 out of 5.0 by Staff's impact on our stay My wife and I had a bad experience at another hotel I n the area, not a Staybridge Hotel. We call the morning of the 15th and were able to get a room for that afternoon. The staff was very helpful and made our stay one of the best stays we have ever had at any hotel. July 21, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. We stayed for a soccer tournament in the area. I spoke to Tina at length before booking and she was extremely helpful. When we arrived the staff was very friendly and helpful. Breakfast is included which is a very nice extra, however they could really use some more toasters and waffle makers as sometimes the line was pretty long. The room was very clean and we really loved having a kitchen. It is very nicely stocked with dishes, pots, even glass Pyrex in the microwave to reheat in. My one complaint is the sofa bed was very uncomfortable for the boys but Tina was nice enough to give us extra blankets to pad it up with. The staff at this hotel really goes above and beyond for it's guests, they are lucky to have them. July 17, 2014
Rated 4.0 out of 5.0 by Grant Family Reunion We had a great experience at the Staybridge Suites (Poconos) during the 4th of July weekend 2014. The staff was warm and friendly, will definitely come back to stay. July 17, 2014
Rated 5.0 out of 5.0 by Good clean Hotel great place love it just breakfast is not very good other then that AA July 14, 2014
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