Rated 4.4 out of 5 by 111
Rated 5.0 out of 5.0 by Downstairs great service
The AC could have been colder. The staff was great. The hotel Happy Hour was really convenient. Breakfast was convenient too.
July 2, 2014
Rated 5.0 out of 5.0 by PsychProf Best Quality
This is the best quality hotel I have stayed in, in a long time. I found the staff to be friendly and attentive by addressing all needs and concerns. The room was great! It was clean, organized and very quiet. I enjoyed area and will most likely be making another trip to stay at this particular hotel sometime soon.
July 2, 2014
Rated 4.0 out of 5.0 by bazookalew Great place to stay in a quiet part of the "Burgs"
Very nice hotel and very friendly staff. Tucked away from the main part of town so we slept with windows open with no issues. Air conditioning did not work in our room but staff looked into it right away and, as mentioned, could sleep with windows open for this occasion. Plenty of parking and clean facillities.
July 2, 2014
Rated 5.0 out of 5.0 by s and n 2014 Home away from home
We were very pleasantly surprised with our studio room during our two-night stay. The layout of the room was a nice change from most hotels with the kitchenette, living area, and bedroom having distinct areas.
The housekeeping staff did an excellent job as did the staff at the front desk and food service staff.
We were very surprised to find that the Social Hour was more than appetizers! Food served was plentiful and, while not gourmet, was certainly delicious and on both nights of our stay, it was actually our dinner (not just appetizers/snack).
June 23, 2014
Rated 5.0 out of 5.0 by Drew's Family ESU Graduation Celebration
Our son was graduating from East Stroudsburg Univ., and we booked 5 rooms for family members. Tina was especially helpful in reserving the rooms for us, at a great price....all rooms were near each other.
Breakfast was delicious and included in the price - great deal!
Rooms were clean & comfortable...there isn't another hotel property in the area that compares....go Staybridge Suites!!
May 14, 2014
Rated 5.0 out of 5.0 by VeryHappy1 Excellent Stay
Have been coming to this location on a regular basis now. Get a great value for what the hotel offers, very nice touch on the social hours and the place is clean. Excellent and friendly staff who are always willing to talk and are professional.
Would definitely recommend for anyone coming to the Poconos.
April 28, 2014
Rated 1.0 out of 5.0 by patty121 Terrible Experience
I'm not sure where to begin. I can't believe this hotel is so highly rated. The front desk staff was very rude at check-in when I asked for additional towels due to the fact that we had 5 guests. When we got to the room, the curtains were falling off of the ceiling and one part did come down altogether. The 3:30 to 4:30 am fire alarm was most distressful as I wasn't able to get back to sleep until nearly 6 AM and it made for a very unpleasant ski day on Saturday. The breakfast was horrible as the only choice of a meat was corned beef hash that looked like someone had regurgitated it. This did not improve with the second day's choice of only creamed chipped beef. The wait staff were terrible as there were never any knives and rarely could you find someone. The worst part was the supposedly heated pool. It was as cold as could be. This was the reason we selected this hotel and it wasn't even usable. 2 days of complaints and still no heat. Nobody came to clean our room, so our trash cans never got emptied during our 2 night stay. All in all, I would never stay at this hotel again.
March 10, 2014
Rated 5.0 out of 5.0 by susan36 Great Service
My husband and I travel alot and this hotel was very clean and guest services were exceptional!!! I would stop here again on my way to and from the city as the location off Interstate 80 could not be easier.
March 7, 2014
Rated 5.0 out of 5.0 by Baltimore Fred Great hotel
We were guests at the Staybridge for over a month. The rooms we big and comfortable. The staff was great. Will stay here again.
February 13, 2014
Rated 3.0 out of 5.0 by Oleg1977 good room, disappointing breakfast service
The room and the front desk staff were very nice. I was disappointed and offended at breakfast. I came down 15 min. before 10:30 which was the official end time for breakfast, and the crew has "cleaned up" mostly everything that i could eat. There was no more OJ or oatmeal. When I asked for those things the staff did not accommodate, they said "we are cleaning up breakfast sir".
You should not start cleaning up breakfast until 10 min. after official time. That's my opinion
February 12, 2014
Rated 5.0 out of 5.0 by Nigra9 Great Hotel
The staff is very polite and friendly. They make you feel right at home. Room is beautiful. I will come back for sure.
February 11, 2014
Rated 5.0 out of 5.0 by 1Deputy Great staff
I travel a lot and stay 5 days a week in hotels. I can honestly say the staff, hotel and the room is far better than some of the competitive hotel chains in the area. When I schedule my work I schedule this hotel when I'm in the area even though I could be an hour from it. I will still make the drive to it because I consider it my home away from home. The staff is awesome they make you feel at home. That's why I return every time I'm in the area.
February 3, 2014
Rated 5.0 out of 5.0 by Mrs. P An excellent choice at a very affordable price
We stayed at this hotel for a weekend in January so that we could go snowtubing at nearby Camelback Mountain. We were extremely impressed with this place. Very clean and updated. Staff were extremely friendly, helpful and accomodating. We found the room to be very large and it also had a fridge, mircrowave and dishwasher. Our only complaint was that there was a group of kids in the room next to us with no regard for a sleeping family in the next room i.e. slamming doors, laughing loudly and screaming, etc. Unfortunately this was just a lack of parenting (sticking the kids in one room and the parents getting a different room) and does not reflect on the hotel itself. The complimentary hot breakfast was great and they even offer a kiosk of rental dvds in the lobby. All and all, a fantastic hotel on a budget price
January 28, 2014
Rated 5.0 out of 5.0 by cmhmac Great service and rooms very nice!
This is a very nice place to stay. The rooms are very clean. The staff is very friendly. We also enjoyed our breakfast. We will be back again. Thank you so much! :)
January 13, 2014
Rated 5.0 out of 5.0 by bubblesplayhouse Excellent!!!!!!
We had never been here before, we usually stay at our timeshare at Fernwood Resport, but over the past years, Fernwood has changed for the worse….. So we hoped we were going to get a decent Hotel and we got beyond decent. The staff was amazing, the room was very clean, there was not one complaint…….We will definitely be back…...
January 9, 2014
Rated 5.0 out of 5.0 by DANCER71367 excellent place
We went for our honeymoon the 2nd leg of it and we thoroughly enjoyed ourselves and would love love to go back!
January 4, 2014
Rated 3.0 out of 5.0 by Erica123 Clean and comfortable. Staff not all that helpful.
The room was nice and clean and I enjoyed the kitchenette. Everything was brand new looking. The breakfast was not that great. It looked pretty from far away, but was crusty and unappetizing. The staff was kind of clueless. I asked to speak with a manager due to some issues with my room reservation and she was unfriendly and seemed young and careless. My issue was not really resolved, but I just dealt with it. I travel a lot and usually never have a problem with any IHG hotels, but maybe its just the location being near NYC. There's no such thing as northern hospitality I guess.
January 2, 2014
Rated 5.0 out of 5.0 by Anne259 Very comfortable bed and pillows
We had a great time at the Staybridge Suites. We loved the rooms, beds and the overall cleanliness of the hotel. The only downfall of our stay was the young children running up and down the halls with no apparent parental supervision. The hotel was great and we will stay there again!
January 2, 2014
Rated 5.0 out of 5.0 by JKfun Ski trip after Christmas
We really enjoyed our stay at Staybridge. The staff and rooms were great. The suite was fully equipped with all the pots, pans, stove and utensils to cook your meals in the room. The breakfast buffet was good. Wish there was a sauna room for the indoor pool.
Overall, we will definitely Staybridge to our friends.
January 2, 2014
Rated 1.0 out of 5.0 by Gbb747 Filthy!
Room was full of animal hair and smelled like a wet dog. Exterior walkways and parking lot had dog poop all over. Bathroom left with no toilet paper on roll and no additional in room. Adult hair all over the bathroom floor. I confirmed that there was 3 different dogs from 3 different rooms barking all night. Stairwell door in hallway would slam all day and night as it was used. Sounded like a gun going off every time it closed. Breakfast buffet was a disaster! No plates,no spoons,no forks. Totally understaffed to handle this breakfast. I would never stay here ever again and would not recommend this place to anyone with or without pets!
January 1, 2014
Rated 5.0 out of 5.0 by gianni66 The People
I for the first time have seen a hotel chain that cares, and when I looked around at how disrespectful the people that were staying there were, and how people just don't care for the people who are trying to care for them and service them, that got to me. I say to you Staybridge we'll done. for putting up with arrogance and disrespect of the new generation that is now showing it ugly head. I hope this new year will bring an awakening to the young of the good there was in the old.
An old man who still cares
January 1, 2014
Rated 4.0 out of 5.0 by Janice28 My Christmas 2 nights stays 2013
The hotel looks clean and new to me from the outside. The parking was easy. Inside the hotel, the decoration looks modern and clean. The carpet looks clean overall. The staff is friendly and knowledgeable. The free breakfast definitely add value to the stay.
I was surprised to see a nice indoor pool but there was no heat. During my 2 nights stay, we are the only people that use the pool. The water was cold, so we only used it one time. The pool looks new and clean...it would be nice with the heated pool.
My issue with the hotel is the house cleaning. I saw hairs sticking out of the hair dryer when I first arrived. I also noticed the stain inside the kitchen sink. Otherwise, the room was clean. I didn't need to use the kitchen during my stay but it was nice to have if you need to use it. The kitchen with a full size fridge and it looks clean and new to me. Because there's a kitchen with every room, we heard fire alarm every morning during our stay. I was told by the receptionist that someone burned his/her food. The alarm was quite loud but luckily we woke up already. The staff told me the alarm is very sensitive to smoke.
December 30, 2013
Rated 4.0 out of 5.0 by QUEEN B GREAT STAFF
OUR OVERALL EXPERIENCE WAS GOOD AND THE STAFF WAS VERY HELPFUL AND FRIENDLY.
December 30, 2013
Rated 4.0 out of 5.0 by Mishky123 Great overnight stay for quick ski vacation
We stayed here last week with my 2 young children. I am very picky about my accommodations, but also feel very strongly about a good value--- we found this place to be both. We had a 2 bedroom suite, which we found to be absolutely spotless, comfortable, and modern. My only minor suggestion would be that there could be some improvements to the breakfast buffet- possibly better selection and variety-- but it was adequate especially for free! I would definitely stay here if/when we decide to come back and ski at camelback. Highly recommend!
December 29, 2013
Rated 3.0 out of 5.0 by mweb Fell Short of Expectations
I travel alot and this place fell way short of my expectations. The room was nice other than it was located next to the stairs door. The door slammed all night long.
One of our deciding factors to stay here was the pool. The pool was FREEZING, I asked numerous times if it was suppose to be heated. We tried swimming a few times. Each time it was way to cold. We also had to ask for towels EVERY time?
The other less than desirable memory is the abundance of dog feces on the property. Apparently, this hotel does not enforce the rule of pet owners picking up after them? Twice someone in our party stepped in dog feces coming from our car to the room. YUCK.
We ended up leaving a day early and staying at a Holiday Inn Express, with a HEATED pool with plenty of towels and no dog feces.
I can say the staff here was far above average from other places I've stayed at. I would of scored the overal much lowe had it not been for the great staff.
December 29, 2013
Rated 4.0 out of 5.0 by family5NJ family friendly and value
2 bedroom's suite with 3 beds is big and worth for family which has more than 5 people.
December 29, 2013
Rated 5.0 out of 5.0 by lololongisland The Best Hotel in the Poconos
Staybridge Suites in East Stroudsburg PA is quite lovely. The staff are very helpfull and professional. I am looking foward to returning next month.
December 25, 2013
Rated 5.0 out of 5.0 by Evangelos Superb Service
Great place to stay. Very friendly staff.
We loved it.
December 20, 2013
Rated 4.0 out of 5.0 by 6Chris6 Outstanding and Caring Staff
The staff was warm and friendly. They catered to my every need and took the time to get to know me and make me feel at home. Their personalities made the Social Evening Reception an EVENT to attend and develop new friendships with them and the other guests.
December 17, 2013
Rated 5.0 out of 5.0 by lololongisland Best Hotel in The Poconos
The staff are so professional and helpful. It is rare to find a pet friendly hotel that is as clean and comfortable as the Staybridge in East Stroudsburg, P.A.
December 14, 2013