Rated 5.0 out of 5.0 by Roboman Great Place To Stay
I had a very good experience here. Rooms were very nice, and very clean. Beds were comfortable, pillows were nice as well. One of the better extended stays I have had. Staff is very friendly and helpful. They will make sure if you have a problem it is addressed promptly, and always have something to talk to you about. I definitely recommend this hotel, and there are a few nice places to eat around.
January 25, 2013
Rated 5.0 out of 5.0 by CarolannS Happy Holidays
My husband and I recently had to find a hotel that would accommodate us as I am partially handicapped. The staff went over and beyond in finding us the most comfortable handicapped room available. We are forever thankful for their generousity and truly treating us like 'family'. We will return and enjoy their facility again. One helpful hint would be for the manager to suggest another nice restaurant right near the hotel as their seems to be enough property to do so. Keep up the good work on hiring 'excellent' staff (Tiffany, Ashley Jennifier, Rocio, Fernando, Jess - I hope I haven't left anyone out). Also, advertise on Rt. 80 so everyone can become aware of your wonderful facility. Thank You again and God Bless.
December 14, 2012
Rated 5.0 out of 5.0 by Joe51 RELIEF
I needed to get away from my home with no power and Staybridge Suites turned out to be a good place for a few nights of normalcy and away from the havoc of Superstorm Sandy. It was very convenient from my home, work and local restaurants. The room was clean and cozy and I would surely return if I ever had to again.
November 11, 2012
Rated 3.0 out of 5.0 by Beck23 Homelike atmosphere
The room I stayed in was very nice and clean. I could see myself staying there for a few days very comfortably. I love the space planning and amenity's that were provided. The towels were really soft and luxurious. The bed was a little small, but I guess I should have asked about the size.
The lobby and public restrooms were dirty. I didnt see any other employees except for the ones working behind the desk. The staff wasn't very helpful either and had a hard time communicating the hotels policy's on pricing when questioned.
Overall the hotel was very nice, but the staff was less than ideal.
November 6, 2012
Rated 5.0 out of 5.0 by Em127 First time in Poconos
Wonderful place to stay with complimentary breakfast.
Central location to attractions in the Poconos.
Friendly and helpful staff.
We really enjoyed our stay.
November 3, 2012
Rated 5.0 out of 5.0 by assoengine Goood Place To Stay Long Term
The rooms were clean and comfortable. I would definitely stay again.
November 2, 2012
Rated 1.0 out of 5.0 by TFD2 Not worthy
As a platinum member I used my award points for a one night stay at the Stroudsburg, PA Staybridge Suites. This facility was so new, that Google Maps did not show it yet.
This facility is build with no quality in mind, tons of light shines/leaks through the door at night, pillows and blankets needed to be placed in front to darken the room... Material choice, installation and construction is done on the cheap and too fast with no mindset for quality.
Straff did NOT recognize me as a platinum member, although I handed them my membership card (they could not find my reservation!), they also did not provide a goodybag, nor were aware that most other hotels do. Breakfast quality was also poor and staff very unfriendly nor very helpfull...
I will NOT stay here anymore and like to get my award points refunded.
November 2, 2012
Rated 5.0 out of 5.0 by MrsFlores very nice!
I absolutely loved staying here! It was so much nicer than i ever expected. There was almost a full kitchen, only thing missing was an oven! (but its a fire hazard so I completely understand) The room was so nice! It was even nicer than my own apartment! We stayed here for our honeymoon and I couldn't imagine it going any better. It's in a private enough area but very close to most tourist attractions and they even have brouchures there to help you find great places to go. The only bad thing that happened was we ran out of toilet paper and they didn't have anymore but they offered to give me there toilet paper from their bathroom but it wasn't that big of a deal so we bought our own but they went right out n bought some :)
October 20, 2012
Rated 4.0 out of 5.0 by bpapa27 Breakfast
Breakfast should be offered starting at 6 am. Most people probably leave before its offered (730-930).
October 15, 2012
Rated 5.0 out of 5.0 by Ryan13 Cozy room, nice kitchen, brand new hotel!
The bed and pillows were so comfortable! My girlfriend and I were both very impressed with the room itself. The indoor pool was a fun little add-on too! We made salmon on the burners in the mini kitchen...which unfortunately set off the smoke alarm. My only complaint was that we didn't have a non-stick teflon pan to cook on. The normal steel kind causes the food to burn on the bottom even when properly greased. Great experience, would definitely stay there again when visiting ESU.
October 12, 2012