Rated 4.4 out of 5 by 34
Rated 4.0 out of 5.0 by MemeC Lounge area
Although we will most likely stay again would like to see the dead bamboo plants removed from the tv lounge and also some clean utensils in the breakfast area. The silver ware was dirty!!!!
October 28, 2013
Rated 5.0 out of 5.0 by PatLR Comfort
Beautiful room and extremely clean. I love this place.
October 18, 2013
Rated 5.0 out of 5.0 by Ashley89 Wonderful Stay. Feels Like Home
I have to come to Northwest Arkansas quite frequently for my job, and have found this hotel to be my favorite in the area. The rooms are clean and charming, with everything you may need already at your disposal. The windows are large, the breakfast is extensive, and the customer service is impeccable. I feel extremely comfortable here, and am in the perfect location in Fayetteville. I have not had a negative experience here.
October 10, 2013
Rated 5.0 out of 5.0 by JerryHD Feel like your at home
Normally I stay with a different chain during BBB. This time they would not honor my points. I was able to acquire a suite at a short notice with the help of the staff at Fayetteville. The accomadations where execellent andd the staff was great. From this point on I will always stay at staybridge when I travel. My hats off to you and your staff they where great.
September 29, 2013
Rated 3.0 out of 5.0 by LoriMad Great hotel / lousy staff
My husband, daughter, and I stayed two nights during the Bikers Blues and BBQ event. The hotel itself was great. Our suite was spacious and very nice, however, the jacuzzi did not work (which the manager made little if any effort to repair) the staff were very unfriendly to the point of not even looking at you if passed in the hallway. The continental breakfast had a great selection of food but the staff could not keep the food containers full and were quite put out when asked for more. This is a large annual event in Fayetteville so I was quite surprised at the lack of courtesy and preparedness.
I recommend this hotel because it is very nice and in a good location. Hopefully there will be an improvement in staff.
September 26, 2013
Rated 5.0 out of 5.0 by Selah72 Great Location for UofA visits-Well Managed
I stay at the Staybridge in Fayetteville 30 to 50 nights per year in mostly 1 night stays. As a business traveler this a great spot no matter where you are visiting in NW Arkansas since it is only 20 minutes to get to Bentonville and Rogers. The staff is exceptional and very willing to accommodate in any way they can. An added perk is their nightly complimentary dinner if staying Tue, Wed or Thu nights. Although only minor there is one slight down side to this property and that is if your room is on the East side of the building facing East. There is a train track nearby and you can count on hearing the train horn 1 to 2 times between dinner and breakfast. . If your destination is the UofA then I would say this hotel it is the best located of any hotel in Fayetteville as it is across the street from the Razorback's Baum baseball stadium with a great Mexican restaurant in the parking lot that has a balcony in which you can see most of the field looking over the right field wall. Also, just behind the property is a bike trail that will take you all over Fayetteville and into Springdale but you have to bring your own bike:)
September 11, 2013
Rated 5.0 out of 5.0 by ldcleere Wonderful Place
We stayed here while moving our daughter into the University. It's a great place! My husband is pretty picky about hotels and he loved it. The room was very quiet and quite large. The courtyard area was very nice and relaxing. We enjoyed sitting outside in the evenings and talking. The breakfasts were also very good. The Mexican restaurant, LaHacienda, is right in front of the hotel and had great food. We can't wait to go back to visit her and will definitely stay here each time we do.
August 26, 2013
Rated 4.0 out of 5.0 by ADWH Nice place
Have stayed here several times and still never recognized as an IHG member but that's not a big deal but to corporate it may be. The rooms are always neat and comfortable. The A/C always works nicely. Breakfast usually always fresh and the crew there cleaning keeping it neat or there to get you something. Elevators and hallways usually a little messy, not sure why but usually has things sticky on floor and takes hours if not a day to get clean. I recommend the place as long as you can get it for a good price. Sometimes the price goes up for UofA events and the location is nice but lots of other choices out there.
August 17, 2013
Rated 5.0 out of 5.0 by SWGourmet Excellent Experience
Best breakfast of all the hotels I stay where a full breakfast is included. Love having a higher quality silver ware, glasses, and plates than other in their category.
Didn't participate in evening recpetion.
August 11, 2013
Rated 3.0 out of 5.0 by wwintx Ran out of food by 6 PM
We have stayed at the Staybridge Suites a number of times during our travels between homes in DFW, Tx and St Louis, Mo. We travel with small, 20 or so pound dog so need a motel that will accept pets. We also like the size of the rooms and the fact they include a full size refrigerator with a freezer and kitchen facilities.
One of the other pluses has been the "meals" and wine and beer they provide on Tuesday thru Thursday evenings. This allows us to have a light meal and a glass or two of wine or beer while not having to leave the hotel. What we usually do is one of us goes down and gets some food and a drink and the other stays in the room with the dog so that we don't have to crate him again. He usually has been in the crate for most of the day while we drive and this seemed like a great way to give him sometime out of it.
Anyway on our last two visits there have been state contracted road crews staying in the hotel while they do work on the highway. The problem with this is they show up when the food is put out and fill and overfill their plates numerous times. This has resulted in a shortage of food especially whatever is the main course for the evening for anyone who doesn't get there when the food is first put out. On our last visit they were having salad night which included a pasta salad with chicken and one without it. There was also a regular lettuce salad and french bread. By time we got down there there was a little pasta salad left but none of the chicken pasta salad and no french bread, so we made a regular salad and ended up going to a restaurant that was nearby and got grilled chicken tenders to supplement our meal. The wine also ran out quickly and we ended up getting a couple of glasses of a light beer but then that also gave out.
I think the hotel management needs to take into account not only the number of guests but also the type guests that are staying there. Men who have been working all day outside are going to eat and drink more than their normal customers.
When I questioned the night manager about the lack of food he said he would see what was available but all that showed up was additional lettuce salad.
The food and drink were a really nice addition to the hotel but it needs to be available in sufficient quantity to allow everyone to get some without having to rush down at 5:30 when they open.
Generally I have given this motel 5 stars but my rating was reduced due our experiences the last two stays.
July 15, 2013
Rated 2.0 out of 5.0 by JHam Request cleaning the day before you need it
When we checked in we were never told about the policy of light cleaning only when you request it. The 2nd afternoon I asked about it and was told it would be done. However, it was not done and I was told that it would be completed the 3rd day. In the meantime, I had to go and get more towels, soap, shampoo and a trash bag. On the 3rd day, again it was not done. We finally put our dirty towels in the hall and a big trash bag. In the five day,/four night stay, no cleaning or replenishing of supplies was done.
It took us 2 days to get a coffee pot that worked. Also the breakfast closed when they were out of food, not at the time it said. Usually if we were not down there by 30 minutes before it was scheduled to be over, there was little food at all.
The people at the front desk were very apologetic, but for the price we paid, we expected more. We travel every weekend in the summer and this was the most expensive hotel with the smallest amount of cleaning done.
July 9, 2013
Rated 1.0 out of 5.0 by Sullivan32 Over priced, under delivered
Internet was unreliable and did not work most of the time. The furnitue was worn. Room service was limited to non existent. Did not make up the beds or empty the trash . Bed was very soft. Breakfast was adequate. Very disappointed in the property and would not recommend anyone stay here for the price we paid.
July 3, 2013
Rated 5.0 out of 5.0 by Esterellia The room was very comfortable and I was very impressed with the in room kitchen and all the amenities. Breakfast was very good .
We had two rooms one for us and one for our daughter with her two daughters. It was very impressive with the laundry area and the pool.
June 29, 2013
Rated 5.0 out of 5.0 by Scarlett101 Amazing Staff!
We recently stayed for several days as a Girl's Trip with our mom and had a great time. We discovered the morning after arriving that the work mom had done on her tire before the trip caused it go flat and Greg, the Assistant Manager couldn't have been nicer about insisting on changing it.
Even though it was hot and sunny, Greg made sure her spare tire was on tight and we could get to a nearby Wal-Mart to have it looked at. Shannon, another hotel team member, called AAA on her own account and was on standby to have them come fix the flat in case the spare wouldn't work.
They and others went over and beyond to make sure we were comfortable and taken care of. When you're out of town, and especially with an elderly parent, great service and friendly faces mean everything.
The suite was clean, very comfortable and pretty; breakfast was great every morning - we couldn't have asked for more. I think our mom would have liked to have moved in!
Thank you for a great stay and whenever we're back in Fayetteville, we'll be back to Staybridge!
June 28, 2013
Rated 5.0 out of 5.0 by TCBARK Great place but can imporve
I am a platimum member and stay at this Staybridge about once a month on business. I was not offered an upgrade on my last visit, had to tell them I was a Priority Card member in order to "spin the wheel" to get my free bottle of water.
I have one very strong complaint about this Staybridge, they have lousy pillows. I travel frequently and this is the ONLY hotel that I bring a pillow to when I travel.
Come and stay here, you will enjoy it but be sure to bring your own pillow.
May 11, 2013
Rated 4.0 out of 5.0 by NCTraveler123 Great Property, but Beware the Late Night Trains
The property and staff were terrific. There was only one thing that prevented me from re-booking this property the following week of my business trip - the train. I was there for a week, and every night, a train would pass through somewhere between 10:30p and 6:00a, and sometimes twice - whistling its horn at the traffic crossing a few hundred yards away. If you're a heavy sleeper, it may not be a problem, but it caused me to wake up each night. I know Staybridge can't really do anything about the train and its proximity to the hotel (if they could, I'm sure they would), but it is something you should be aware of.
May 8, 2013
Rated 5.0 out of 5.0 by dany Beautiful, relaxing, friendly
I was very much impressed with this Staybridge Suites hotel. It is beautiful, well upkept, and very customer friendly. My priority club status was recognized and my room was upgraded. There was not one thing I can think of they could have improved on. Excellent!
April 25, 2013
Rated 5.0 out of 5.0 by CoachL Nice Hotel Very Friendly Staff
Great location right across from Baum Stadium. Hotel staff was very accommodating. Breakfast was good with plenty of seating. This would be the only place I would stay when in town for Arkansas Razorback baseball.
April 9, 2013
Rated 5.0 out of 5.0 by UofAParent Comfortable Stay
Clean and comfortable with plenty of room. Great location with easy access to events on campus. Would definitely stay again.
April 5, 2013
Rated 5.0 out of 5.0 by mwest awesome place
my kids and I enjoyed our stay soo much we didn't want to leave.. everybody was so nice. The room was great. everything was very clean. food was fabulous we will be back!.
March 31, 2013
Rated 5.0 out of 5.0 by JJay Good experience
Great location , very clean, nice smelling hotel. Close to shops , university. Will love to stay their again
March 28, 2013
Rated 5.0 out of 5.0 by Lb123 Our stay
Had a wonderful stay. People at that front desk could not have been nicer. Had some confusion with our room getting clen on one of the days we were there. Other than that loved the stay. We were there for the sec indoor track championships and could not have been closer to the venue.
March 3, 2013
Rated 3.0 out of 5.0 by The4bs Horrible breakfast and uncomfortable beds
This hotel has really gone down in the last few years. The breakfast is horrible low selection, expired and stale products, and watered down orange juice. The bed is uncomfortable. Room smelled like syrup the entire stay and we didn't even get fresh towels the second day we were there. The hotel feels dirty. Thy didn't even ask me how my stay was when I checked out. Looking for a new hotel when we visit the area again.
January 2, 2013
Rated 5.0 out of 5.0 by cboat great location and very clean
Staybridge is conveniently located to the UofA campus, which we frequently visit. It's such a quick drive to Staybridge after exiting I-540. The staff is friendly and efficient. The breakfast staff keeps the buffet area and dining area clean. The rooms, hallways, stairwells, outside seating areas, landscaping, etc. is clean and well-kept.
We will continue to schedule reservations at Staybridge and suggest this property to others.
November 9, 2012
Rated 5.0 out of 5.0 by llfost Staff jumped through hurtles for my needs
Because there was a convention in town rooms were not readily available. We were in town to visit our grandson, a student at
Arkansas University. We had reserved two nights and were in a dilema about how we could maintain privacy and all be together. We explained our problem to Jonathon upon on check in and he took care of the problem with connecting rooms the first night and a two room suite the second night. Thanks you Jonathon for going the extra mile to make certain our stay at the Staybridge Suites was superb.
November 1, 2012
Rated 3.0 out of 5.0 by mudd Stay
Your suites may be an excellent place to stay for an extended period. But for the overnite traveler I cannot recommend. For the like of me I cannot understand why you do not offer an icemaker other than in room ones. An in room one that is turned off will take 8 to 12 hours to have sufficent ice for use. We turned ours on upon arriving and on leaving barely had enough for use.
October 14, 2012