Rated 4.5 out of 5 by 21
Rated 3.0 out of 5.0 by Crys31 Disappointing
Stayed here over Thanksgiving weekend with my two boys, 9 and 11. I went out of my financial comfort level because we wanted a nice room at a upscale hotel with a pool. When we arrived at midnight, the desk clerk told us the pool opened at 8am. At 8am, we were told that the pool would open "soon". By 10am, they were "working" on the pool. I walked to Holiday Inn next door and was told they had rooms for $12 less per night and pool was open. I went back to Staybridge to settle up and they told me everything would be taken care of within the hour and they would discount the room. We were going to see family so we stayed. We swam in the evening and pool and hot tub were fine. At 8am the next morning we were told that maintenance was working on a light in the pool area so pool would again open late. The pool opened around 9:30 but hot tub was closed and pool was 10 degrees cooler than the day before. What a huge disappointment. They discounted the first day but couldn't care less about my complaints the second day as I was checking out anyway.
December 5, 2013
Rated 2.0 out of 5.0 by FWOct Not good
There is no ice machine in the hotel. After being gone all day I returned at 4:30 to a room that was not serviced. I contacted the front desk and was told nothing could be done about it because the maids had already left for the day.
November 5, 2013
Rated 5.0 out of 5.0 by Merdula Fantastic experience
The hotel was extremely clean and comfortable. The staff was very friendly. Breakfast was also beyond expectations! We would definitely stay here again.
October 30, 2013
Rated 5.0 out of 5.0 by Bob8880 Great place to stay
The employees are friendly and make you feel at home and what a wonderful place to call "home" when away from home in Ft. Wayne!
October 22, 2013
Rated 5.0 out of 5.0 by Donna13 Awesome place
This was our first experience with Staybridge Suites and we absolutely loved everything about it. We are on the road 8 weeks at a time and the breakfast can get very mundane but the variety of food on the breakfast buffet and the fact that it's not the same thing everyday is really nice. Also, the "social" evenings were nice and again the food & variety was a pleasant surprise.
Rooms are nice size and beds are very comfy.
Big shout out to the staff we encountered, they couldn't have been more pleasant or accommodating.
The Ft. Wayne Staybridge has set a very high standard for us and that could be a bad thing.
October 3, 2013
Rated 4.0 out of 5.0 by Cquentz Rooms are comfortable and relaxing
This hotel has all the amenities you need while traveling or just a quite getaway. I will return next year for work in this area.
October 3, 2013
Rated 4.0 out of 5.0 by Oguard Allergy sufferers beware
Stayed here for a second time. They have clean rooms, clean pool/spa, and the breakfast was a cut above your routine hotel breakfast. Both visits were pleasant, but this last time the room I had aggravated my wife's and my allergies. I suppose that it had been previously occupied with a pet. We alerted the staff but we were there only one night. However, they did adust our bill.It's a shame, I love this hotel, but we probably won't be back for health reasons.
September 5, 2013
Rated 5.0 out of 5.0 by Ashley09 FANTASTIC PLACE TO STAY!
We had a fantastic stay at Staybridge. They staff was super nice and accommodating and the hotel is very dog friendly. The kitchen in the room had everything we needed and made the stay very easy. I would definitely recommend this hotel to others.
August 28, 2013