Rated 4.4 out of 5 by 57
Rated 5.0 out of 5.0 by William P. Cleanliness & Hospitality
This is the second time I have stayed @ this hotel and was very pleased with the experience. The staff was polite and friendly and the room was immaculate. will definitely stay there again and my congrats to a wonderful stay. "Thank You" for a pleasant time.
January 31, 2014
Rated 1.0 out of 5.0 by mex 1 over all it was so bad
would never stay there AGAIN hot tub and pool was so dirty way to many kids running around with no parents i mean little kids general manager giving kids rides on baggage carts just a giant mess my wife are so disappointed in your hotel and would never stay there again and would NOT recommend this hotel to any one oh yea maintenance person tells us they found a DIAPER in the hot tub what does that tell you
January 6, 2014
Rated 5.0 out of 5.0 by Oozyman Great place to stay
We stayed for five days and it was very comfortable. Kids enjoyed the breakfast which was really good. I am definitely staying here again when visiting Franklin WI again!!!
January 2, 2014
Rated 3.0 out of 5.0 by Lsmom Poor breakfast service
Staff couldn't keep up with guests. Kept running out of dishes and silverware. Guests standing waiting for clean dishes before they could eat. Then once you had a plate and silverware they ran out of eggs. Ran out of coffee. I have never had such poor service!!!
January 1, 2014
Rated 5.0 out of 5.0 by Judy1123 Clean, quiet, friendly, and accommodated our dog
We spent 4 nights at this hotel, and were able to enjoy the Tuesday through Thursday Happy Hour. The food and drink were tasty and plentiful, and served as our evening meal each day. We couldn't believe it was available Christmas Eve and Christmas Day, and that the staff seemed genuinely pleased to be there to help us. In fact, all the staff was very helpful, knowledgeable, and friendly.
The bed was a bit soft for our tastes, but we slept well in spite of that!
We will most definitely stay here again when we are in the Milwaukee area, and recommend it to anyone looking for a moderately priced but comfortable, safe and clean hotel.
December 30, 2013
Rated 3.0 out of 5.0 by Nancy3 Great evening social
The staff are the best, be it social hour or breakfast. The evening social is a wonderful perk for the guests.!!
The only complaint I have is whoever was above my room were very noisy. Sounded like they were running around most of the night!!
Without the people above me, I would have had overall experience excellent.
December 22, 2013
Rated 5.0 out of 5.0 by basiajean1210 Fantastic facility and staff
I recently stayed at this hotel with 8 preteen girls to celebrate my daughter's 13th birthday. The staff was welcoming and not discouraged by my entourage. The 2 bedroom suite was amazing! It was clean, larger than I expected and contained many amenities such as dishes, popcorn, and a fireplace. While the hotel was crowded on this particular night due to a Christmas celebration, the staff worked extra hard to accommodate everyone's needs. The front desk and breakfast staff were super! I have already recommended this hotel to others. My only advice to the management, "Don't allow folks to fry chicken in their room." While that seems like common sense, a group did this and the odor was OVERwhelming!
December 11, 2013
Rated 5.0 out of 5.0 by Nickname4Review Great Experience
I was impressed with how nice the rooms are and the amenities in the room. I had nothing to complain about regarding the hotel stay. I forgot my daughter's jacket in the room when we left and the staff set it aside and were able to return it to me the next day.
December 11, 2013