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Rated 4.5 out of 5 by 93 reviewers.
Rated 5.0 out of 5.0 by Great place to stay We stayed for five days and it was very comfortable. Kids enjoyed the breakfast which was really good. I am definitely staying here again when visiting Franklin WI again!!! January 2, 2014
Rated 3.0 out of 5.0 by Poor breakfast service Staff couldn't keep up with guests. Kept running out of dishes and silverware. Guests standing waiting for clean dishes before they could eat. Then once you had a plate and silverware they ran out of eggs. Ran out of coffee. I have never had such poor service!!! January 1, 2014
Rated 5.0 out of 5.0 by Clean, quiet, friendly, and accommodated our dog We spent 4 nights at this hotel, and were able to enjoy the Tuesday through Thursday Happy Hour. The food and drink were tasty and plentiful, and served as our evening meal each day. We couldn't believe it was available Christmas Eve and Christmas Day, and that the staff seemed genuinely pleased to be there to help us. In fact, all the staff was very helpful, knowledgeable, and friendly. The bed was a bit soft for our tastes, but we slept well in spite of that! We will most definitely stay here again when we are in the Milwaukee area, and recommend it to anyone looking for a moderately priced but comfortable, safe and clean hotel. December 30, 2013
Rated 3.0 out of 5.0 by Great evening social The staff are the best, be it social hour or breakfast. The evening social is a wonderful perk for the guests.!! The only complaint I have is whoever was above my room were very noisy. Sounded like they were running around most of the night!! Without the people above me, I would have had overall experience excellent. December 22, 2013
Rated 5.0 out of 5.0 by Fantastic facility and staff I recently stayed at this hotel with 8 preteen girls to celebrate my daughter's 13th birthday. The staff was welcoming and not discouraged by my entourage. The 2 bedroom suite was amazing! It was clean, larger than I expected and contained many amenities such as dishes, popcorn, and a fireplace. While the hotel was crowded on this particular night due to a Christmas celebration, the staff worked extra hard to accommodate everyone's needs. The front desk and breakfast staff were super! I have already recommended this hotel to others. My only advice to the management, "Don't allow folks to fry chicken in their room." While that seems like common sense, a group did this and the odor was OVERwhelming! December 11, 2013
Rated 5.0 out of 5.0 by Great Experience I was impressed with how nice the rooms are and the amenities in the room. I had nothing to complain about regarding the hotel stay. I forgot my daughter's jacket in the room when we left and the staff set it aside and were able to return it to me the next day. December 11, 2013
Rated 2.0 out of 5.0 by Horrid food Eggs with water? Tasteless soggy eggs? Ughh. French toast bars were tougher than shoe leather. Terrible Pillow cases felt like sandpaper. Not good!! I do not recommend this particular Staybridge November 21, 2013
Rated 5.0 out of 5.0 Clean and good value Spent 2 nights at the Staybridge in Oak Creek. Hotel was clean and a good value for the money. Close to the interstate but did not get the noise from the traffic. Breakfast was good and a lot of variety. Did not get in on the Monday thru Thursday dinners/happy hour. Parking area was clean and close to hotel. October 24, 2013
Rated 5.0 out of 5.0 by Staff The staff were great. We were supplied with the necessary things to survive the airlines loosing our suitcase. Each one we needed to talk to were extremely helpful and friendly. We also enjoyed watching a movie while we waited to leave for the airport. Great job folks! October 17, 2013
Rated 3.0 out of 5.0 by Solid Choice A very comfortable, well-furnished, and spacious room for the price. Location was also very good. I would recommend this hotel to anyone who needs a good night’s rest or is in town on business. October 9, 2013
Rated 5.0 out of 5.0 by Great Hotel Rooms are great! Easy location off HWY94 at Ryan Road. Breakfast is awesome! Pool is nice. Hot tub needs fixing - air jets do not work, but still has hot water. October 2, 2013
Rated 4.0 out of 5.0 by come back after awhile away Nice hotel. I stayed at this property a number of years ago, probable in the first year of it opening for business. I liked it then, but not a lot of need to stay in this part of town until recently. My wife and I were in town for business and stayed here for one night. The facility still looked really nice and was clean. The first floor is a little tight and very hectic, so I would recommend staying on one of the upper floors. The food and dining area off the lobby was comfortable and well laid out - just very busy at times. Being a platinum member we couldn't get into our room an hour early as we had hoped, in fact we checked in about 15 minutes late. The front desk staff and staff overall was very friendly and accommodating as they could be with the late check in. I contacted the manager and he responded to me early the next morning and was very professional, nice, and fair in resolving the check in issue. Nice job overall and would recommend this hotel if you have a need to stay in the area. September 29, 2013
Rated 5.0 out of 5.0 Great room for the price! I recently played in Wisconsin with a band and booked a queen bed studio suite, it had a large bathroom with separate sink and closet area, small kitchen, and couch area. It was a very clean room with tons of amenities. Price was great considering it was a Saturday night. Room was very clean, staff was friendly and helpful, and the free breakfast was pretty good. I highly recommend booking this hotel if you like a nice, quiet stay. Plenty of parking and was in a low populated area, yet had a Walgreens right next door and plently of places to eat. September 26, 2013
Rated 5.0 out of 5.0 by Excellent service and amenities I have stayed here several times in the past and continue to do so due to the excellent customer service and amenities this hotel has to offer. From the breakfast the evening reception the food served here is top notch. There is also plenty for kids to do with an indoor swimming pool and theater where kids can watch movies at night. September 25, 2013
Rated 5.0 out of 5.0 by Outstanding Breakfast The breakfast hostess did an outstanding job and was very accommodating and friendly to all. Jerry was also very helpful during my stay. September 20, 2013
Rated 5.0 out of 5.0 Gotta stay here! Best front desk experience ever! Loved the breakfast: great food and great selection. Cannot go wrong staying here. September 17, 2013
Rated 5.0 out of 5.0 fantastic hotel I love your hotel the room is good, the pool is very good, the breakfast is very good And the most importante all the people who work at this hotel are very sympatic, all the times speak with you with a smiles in his face. Congratulations, an excellent hotel, I will return, off course September 15, 2013
Rated 5.0 out of 5.0 by Harley 110th We were in town for Harley Davidson's 110th anniversary and I can't praise the staff enough. They'd already set up a seperate parking area as well as a wash station. They even had goodie bags ready for us when we checked in. From the front desk to the evening reception to the breakfast they were all great. The rooms were very comfortable and inspite of other reviews the noise from other rooms was not an issue. Maybe it was being active all day but we definitely didn't have any problems sleeping. We would return and highly recommend the Franklin Staybridge Suites September 10, 2013
Rated 5.0 out of 5.0 by Suited us perfectly We used a 2bed/2bath suite for a stay with our kids and grandchild - for very great trip to the Milwaukee Co. zoo - and it was a perfect weekend. Things were busy with Labor Day, large wedding party, and Harley reunion, yet staff and service were awesome. Hats off to the General Manager for a service-conscious staff! The wooded ares that surround part of the property made it quite a retreat as we enjoyed the pool. September 9, 2013
Rated 5.0 out of 5.0 by Absolutely wonderful stay! I will never stay anywhere else! The IHG hotel group has been the best experience in hotel stays I have ever had. The staff was wonderful, curteous, and very accomedating to any needs that we had. The rooms were immaculate, and the whole hotel was very clean. I will (and have) recommend this hotel to everyone I know. September 5, 2013
Rated 5.0 out of 5.0 by Nice room Nice room, clean smells fresh, bathroom is clean. Breakfast has a good variety of food. Will stay again. Love the refrigerator and small kitchen area. September 1, 2013
Rated 4.0 out of 5.0 by Pretty Good for a 3+ Star hotel Clean, comfortable and quiet. Parking was a challenge later in the evenings with a full lot, but the Walgreens next door permitted overflow parking. Breakfast buffet was pretty standard -- kitchen and dining area was stuffy. August 22, 2013
Rated 3.0 out of 5.0 by Room was Great..once we got in it We arrived at the hotel shortly after 3pm. We were told our room was not ready yet.I told him I had 5 kids in the car and asked if they could use the pool while we waited for our room.They did let us do that.I went back out at 4:00 still our room was not ready. Went back at 5:00...still not ready. We were supposed to be in downtown Milwaukee by 6 for a concert..We had to get the kids ready in the pool area.We finally got to our room around 6...3 hours after checkin time!! We literally threw our stuff in our room and left in order to not miss the concert. The room was very clean. The hotel itself was very clean. August 21, 2013
Rated 5.0 out of 5.0 by Excellent stay This is a hidden gem! The property is beautiful, the amentities were abundant and the experience was great. I highly recommend even just a walk through of the property to get an idea of what a super experience you'd have if you booked an evening. August 21, 2013
Rated 5.0 out of 5.0 by Great Hotels and Amenities The free breakfast is great and the free dinner and drinks Tuesday, Wednesday and Thursdays puts the value over the top. The Hotel is clean and staff very helpful. They have DVD's to borrow, which was great for the kids. The only minor recommendations I have is that they should have an ice maker as the room freezers do not make ice quickly. I would also like to see recycling encouraged hotels. August 19, 2013
Rated 5.0 out of 5.0 by Wonderful room We had a beautiful room. Ran into a snag one evening and the gal at the front desk that night was very friendly & helpful. We would definitely stay here again. Breakfast was good too. August 19, 2013
Rated 1.0 out of 5.0 by Never again This was our 2nd stay here and we will not be coming again. We were very dissastified with the 1st stay but gave it another try. Upon our 1st attempt to check in we were informed, in the rudest manner ever, that "your room isnt ready. It wont be for at least another 1/2 hour." No apology, nothing but rudeness and the attutide that she could no have possibly cared less that our room wasnt ready. 1/2 later we finally checked in, along with 2 othergroups whos rooms were not ready at 3:00. Again same unfriendly, rude attitude. No offers of anything to make up for the fact that we sat outside the hitel for 1/2 hour waiting for a room that should have been ready. No mention of me being an IGH reward member either. August 15, 2013
Rated 5.0 out of 5.0 Good Get Away! Me and my boyfriend wanted to just get away from our daily lives, we came to this Amazing hotel, not expecting everything we got! It was absolutely amazing. We had the comfort of home in our room, with the large kitchenette and the amazingly comfortably bed, it was a 19 on a scale of 1-10. We love this place and would recommend it to anyone! Thank you for the amazing hospitality. I wish we got the name of the lady at the front desk, she was amazing! We've never got this good of service! The location was nice, not to city like, a little bit on the country side, which is something we love, but everything we needed was right around that area! We will come stay here again any day! July 20, 2013
Rated 5.0 out of 5.0 by Just like home... I would love to write a terrible review, so that I would be assured a room next time I am in Milwaukee! I have never stayed at a more comfortable Hotel, ever. Maybe a B&B or two, because that is how you will feel after staying with these wonderful people at this great hotel. I was a guest for two weeks. July 14, 2013
Rated 5.0 out of 5.0 by Staff make all the difference The Staybridge Staff make all the difference. Julia, Lindsey, Dale, Jeane and all of the rest of the staff are great. The staff are really friendly and helpful. The social gathering on Tuesday, Wednesday and Thursday evenings is great. It just makes you stay that much better. You get to feel like a family after awhile. From here on out, whenever possible I will stay at a Staybridge Suites. July 11, 2013
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