Rated 4.6 out of 5 by 73
Rated 5.0 out of 5.0 by TJ00332 Great Staff
Ron and Pete are both great staff who gave me shuttle service during my stay. I really appreciated it and that made my stay pleasant one.
October 6, 2014
Rated 1.0 out of 5.0 by getQuirky Nice room, poor service.
Arrived at 4 pm to check-in, but our room was not available despite guaranteed 3 pm check-in. In town for a wedding, so 4 of us (2 couples) had to get ready in the lobby bathrooms to avoid being late for the wedding. At 4:35 they let us put our bags into the room (that the maids were still cleaning) so we could get on the shuttle. Front desk just apologized and said there was no manager available to help. He took our information, but almost 2 weeks later and I have yet to be contacted.
October 2, 2014
Rated 5.0 out of 5.0 by JAY-55 Excellent overnight stay
We stayed just one night. Everything was as it should have been. Will stay there again if travelling to the area in the future.
October 1, 2014
Rated 4.0 out of 5.0 by Zephyrous Very nice, except for the dogs
Everything about this hotel was very nice, with one exception. The bed was comfortable, pillows excellent, room clean and adequately spacious, the kitchen more than adequate for the general traveler. My only concern: be forewarned that dogs are allowed at this hotel. That can mean being woken up in the early morning by yapping beasts if you end up on a floor with a particularly poorly trained dog or inconsiderate guest. Fortunately, I didn't have any overnight episodes, but for a late sleeper on vacation the early morning unwelcome wake up was very unpleasant.
September 23, 2014
Rated 4.0 out of 5.0 Front end reservations
Again, I will say that the front end manager was very incompetent regarding our needs. He spoke to the staff, with me present like I wasn't there. Very impersonal and unprofessional. The staff at the desk were not informed properly what our needs were and what room we had requested. The operation manager was very empathetic and I am confident he is dealing with this matter.
September 23, 2014
Rated 5.0 out of 5.0 by Susan 218 Excellent service and staff
We had to stay at the hotel because of a medical situation, and needed a place that offered handicap facilities. The Staybridge was all that and more. The staff was very helpful with all our needs as well as the room being exactly what we needed. The kitchen was well equiped and met all our needs. The bedroom was large and perfect size. Having breakfast in the morning was a nice convenience, as we could not be up early in the morning. We met some very nice people at the cocktail hour at night and enjoyed the company. One of the most convenient things was having onsite laundry facilities, which were very clean. I would recommend the Staybridge at Brandywine Valley to anyone who needed a nice retreat, or needed it as an extended stay hotel. It was great.
September 21, 2014
Rated 5.0 out of 5.0 by Rob 222 Good Deal
Good staff, clean comfortable rooms, convenient to everything in the area. Breakfast good, evening cocktail hour good.
September 20, 2014
Rated 5.0 out of 5.0 by nj6868 awesome stay
great bed, great breakfast, excellent staff at check in. upgraded based on rewards
September 10, 2014