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Rated 4.6 out of 5 by 78 reviewers.
Rated 5.0 out of 5.0 by Great Hotel and even better value I recently stayed 4 nights on business and I was very impressed with all aspects of my stay. I had a suite with 2 beds and a balcony. The view of the pool was spectacular. The room was very clean, and the bathroom/shower area even cleaner. I'm very particular on bathroom cleanliness and I was pleasantly surprised with how clean everything was. You get the feeling that they could charge a lot more for the room I had. The staff was excellent and always eager to see if I needed anything as I passed by. Will definitely stay again anytime I'm in the area. Excellent hotel for the rates, IMHO. February 12, 2014
Rated 5.0 out of 5.0 by Relaxing Stay I was so impressed with the size and amenities of the suite. The hotel was very clean and quiet. We had a one bedroom suite with two queen beds. I highly recommend this hotel. I really enjoyed my stay and I'm sure you will too. January 7, 2014
Rated 5.0 out of 5.0 by Christmas on the road in az we traveled to Glendale Arizona to visit my son Matt stayed at the Staybridge Suites great location next to Cardinal Stadium Westgate entertainment district Hotel was nice roomy comfortable had a little guest areain the room. We opened presents had a great time. Nice and warm in the 70's. December 30, 2013
Rated 4.0 out of 5.0 by Something missing from this place I've stayed at a few Staybridge suites and most fall into this category, ie average rooms and amenities. The room was huge, that was nice for the 12 hours we were in it. The down sides were the floor creaked in spots and is uneven. The AC system was clunky loud though didn't impede our sleep. Then breakfast was ok, I know it's free but it should have been so much better. Last gripe, we were not greeted as Rewards club members and I went back to get my goodies, not a huge deal but disappointing. I would stay there again and will continue to choose Staybridge if available. December 30, 2013
Rated 3.0 out of 5.0 by Kitchenette and Laundry Loved being able to cook while staying at Staybridge for 10 days. Free laundry was a huge plus as well. Location was convenient to the highway. Room a bit too small. Given a hard time by Cynthia at check in for asking for an upgrade as an IHG rewards member. Staff in general were young, inexperienced associates sorely lacking customer service and communication skills. Housekeeping either did a poor job of cleaning the room or did not come by at all. Breakfast items did not vary much compared to other Staybridge locations that offered a lot more variety. Cooked oatmeal was a great treat. But the juice machine kept breaking down. Other IH brand hotels have more of a juice collection. While this is a better hotel than most in the area, I'd have to think twice about the service. December 29, 2013
Rated 5.0 out of 5.0 by Great stay! We stayed 4 nights the week before Christmas. The staff was great and the beds were very comfortable. Xavier and Mallory were especially helpful. December 26, 2013
Rated 5.0 out of 5.0 by December Cardinals Game The staff and property made our stay one to remember. The breakfasts were more than just the ordinary type one usually sees they were very good as well as the atmosphere. This was the first Cardinals gave we have ever attended and the stay here made it most memorable. My hats off to the StayBridge Suits. The frosting on the cake the Cards won!!! December 12, 2013
Rated 5.0 out of 5.0 by Great room and staff We had a great stay at Staybridge in Glendale. Check in staff was friendly and efficient. Everywhere you went the staff was friendly and willing and able to answer all questions. I felt like everyone truly enjoyed their jobs. I travel quite often and it is not very often I get that feeling. The room was clean, nicely decorated and well stocked. We appreciated the kitchen. The only down side is their is no dining table and chairs to eat at. You have to eat at the small coffee table. Pool area was nice and has BBQ's. The pool was warm enough to swim in and the spa temp was perfect. Breakfast was good and had a decent variety. Location was good. We walked to eat, shop and to University of Phoenix stadium. I will be staying at Staybridge next year when I am out for another Cardinal game. December 12, 2013
Rated 4.0 out of 5.0 by Great Family Stay We stayed in a 2-bedroom Suite with kids and grandkids for the Thanksgiving holiday with relatives in the area. This was a great solution, and worked out well for all of us. The living area was perfect for those who wished to stay up late, and yet the kids and Grandma could go to bed early. We had a wonderful holiday, and our relatives nearby were not inconvenienced with people camping all over their house. December 4, 2013
Rated 4.0 out of 5.0 by Close. Nice Rooms Close enough to walk to Arena. Nice, new rooms. Wish the pool stayed open later. November 25, 2013
Rated 5.0 out of 5.0 by Great for a family without giving up privacy. My son and I were in Glendale for a baseball function. We had a few other boys with us and the dual suite was the perfect fit. The breakfast bar was great and the employees were very responsive. I will be recommending the Staybridge Suites to all the other baseball families coming to town soon. October 23, 2013
Rated 5.0 out of 5.0 by Staff is very accomodating The staff went out of its way to ensure our stay was perfect. We started each day off with an excellent breakfast. The front desk assisted our needs several times. We would recommend this hotel to any one visiting the Phoenix area. September 27, 2013
Rated 5.0 out of 5.0 by Great place very clean This is a nice place, after 2 visits the staff tried to remember my name and most got it right. The hotel manager ask several times if she or the staff could make my stay better! Wow that is different. The afternoon food Buffett was surprisingly good. Pool, hot tub and grounds were very clean. I will be back often. September 27, 2013
Rated 4.0 out of 5.0 by Close to Stadium This is a good choice if you are attending any events at the Jobing Arena or the Cardinals Stadium. They have a courtesy shuttle to the arenas early in the day but not after 1:30pm. Comfortable bed, nice decor and friendly staff. September 19, 2013
Rated 5.0 out of 5.0 by Total Relaxation We chose this property to relax and have a final 'pool day' of summer. We were NOT disappointed. This property has a lovely pool area and some of the day we had the pool entirely to ourselves. September 9, 2013
Rated 5.0 out of 5.0 by We'll be back. We've stayed at Staybridge 2 times and both times found the room very clean, comfortable and very affordable. The staff was very helpful and the breakfast bar is great! We missed the social time. The location is great for movies, Cabelas, dining and shopping. We'll be back and recommend the Staybridge to friends and family. September 4, 2013
Rated 5.0 out of 5.0 by Love this hotel! I come to Phoenix fairly frequently and this is the only hotel I stay in. The suites are set up to suit my families needs and, as a very light sleeper, I find the hotel to be quiet and comfortable. During my last stay, there was a pre-season football game on Saturday and the hotel was booked. I expected to hear rowdy partiers come in after the game but did not hear anything and slept through the night! The staff are ALWAYS courteous, friendly and helpful and during this most recent visit, Oscar, the manager, went out of his way to help me with an issue. Having been in the hotel and restaurant business for many years, I understand the difficulty of their job and appreciate the outstanding customer service they provide. In all my stays, there is not one negative aspect I have to say about this hotel except that I was very frustrated to find they were totally booked last year when I was planning a visit and couldn't get a room it was spring training season - honestly, it was totally my fault for waiting too long to book. I would highly recommend this hotel, and have recommended it to anyone who asks. The location is great too - close to Cabela's, restaurants, movie theaters and, of course, the Outlet Mall! August 29, 2013
Rated 2.0 out of 5.0 by Disappointing We had stayed at the Staybridge in Glendale for two other occasions when our son played baseball. This 3rd time would be our last. We stayed there for a week in June and it was very disappointing. The pool was filthy and green the whole time we were there and they finally closed it at one point to try and repair it on our final day there. Everyday I asked the staff for a status on the pool and everyday they game me a different excuse. So, basically my family could not swim at all during our stay when the temp in AZ was over a 100 degrees. They were miserable and so were we. July 7, 2013
Rated 4.0 out of 5.0 by Quality Service Recently spent 10 days at the Staybridge for a baseball tournament. Rooms were spacious and well appointed. Staff was very good and took care of all of our requests. Free laundry was a huge plus with the enormous amount of dirty baseball uniforms and needing to have it clean every day. Great location for Peoria, Glendale and Goodyear spring training facilities, 20 minutes or less to each of them. Multiple shopping, restaraunt and entertainment options within walking distance. July 3, 2013
Rated 4.0 out of 5.0 by Unfortunate Timing Great room, great value, and pleasant, helpful staff. Unfortunately, our stay overlapped that of at least one boys' baseball team, and the teenage boys acted as teenage boys do, including running through the halls playing a "shooting" game and leaving wet towels and trash in the hallways and elevator. The pool area became uninhabitable because of the horseplay. They also apparently somehow broke the pool filter on the weekend, which wasn't fixed until Thursday, the day we left. The staff seem truly concerned with making everyone's stay as pleasant as possible, but if they're going to book large groups of teenagers, then some adult supervision is necessary. July 3, 2013
Rated 5.0 out of 5.0 by Great Stay! Was a great value for the money! The staff was incredibly helpful and courteous. June 9, 2013
Rated 5.0 out of 5.0 by Excellent Property! Such a comfortable experience we wanted to stay longer! June 9, 2013
Rated 3.0 out of 5.0 by Poor front desk staff It appeared there needed to be more than 1 person working at the front desk as I had 3 separate occurrences over 1 1 night stay. Check in was fine; however, about 1/2 hr. later which was about 3:30 mind you only about 1/2 hr. from check in time & no one was at the front desk for assistance for over 20 minutes when I just wanted to ask about ice machines. Thankfully another guest who had been staying there helped me by informing me it was in the room, you just had to turn in on. I had no idea....maybe a blonde moment, but would have been nice to know w/out having to wait 20 minutes. Later on, maybe an hour later, my other guest went to check in to the room which a key was left for her and she was next in line & instead of the front desk associate asking my friend if he could help her quickly, he took off and took the woman just in front of her on a tour of the room she would be booking 2 weeks out to ensure it was adequate enough for her, while my friend stood there waiting for again about 1/2 hr. Finally when I went to check out at approximately 11:30, surprise, surprise, no one was at the front desk (waited approx. 15 minutes until he came back) then, instead of helping me, he answers not 1 but 2 phone calls & booked rooms for callers, another 15 minutes passes and finally he even acknowledges me and then says can I help you, I just wanted to check out which took all of 3 minutes at most. Personally, I think that was so unprofessional, considering I was an existing guest standing there, he should have said to the callers, please hold a moment. I would have been right out of there. Overall poor quality service for sure! May 20, 2013
Rated 5.0 out of 5.0 by Wonderful place to stay and play Excellent price for clean and comfortable accommodations. The staff was very professional and friendly. Great location and nice amenities! May 14, 2013
Rated 5.0 out of 5.0 by Wonderful place to stay! Friendly staff, clean accommodations, felt like being at home. After this experience I will definitely try my best to book my reservations at the Staybridge Suites. Highly satisfied!!! May 12, 2013
Rated 5.0 out of 5.0 by Terrific facility Excellent faciility. Would definitely stay again and recommend. Like the kitchenet and the lay out. Comfortable and accomodating. Slept well. Quite and clean. Close to the events. May 1, 2013
Rated 5.0 out of 5.0 by All around great experience We stayed here because we went to a Coyotes hockey game. The service and facility were both terrific and we'll recommend it to others. It is family friendly too. April 10, 2013
Rated 5.0 out of 5.0 by A nice surprise! It was my first time at a Staybridge, but won't be the last. Pua Costa and Cynthia were awesome at check-in (they were awesome the whole time we were there! Really hard workers, and so nice! They were a pleasure to work with!) My team and I travel approximately 45 weeks a year, so this hotel really felt like a second home. Breakfast and the manager's receptions were great ways to start and end the day. We had team members spread out in several hotels nearby, but I'll recommend they all stay here when we're back in July. Thanks for the hospitality! April 10, 2013
Rated 4.0 out of 5.0 by Sunny skies and quiet rooms We had a great week of baseball! The hotel was easy to find, close to lots of retail, some within walking distance. Great coffee and good food for breakfast. Complete kitchen and full refrigerator. TV selections a bit limited and couch and chairs in room uncomfortable. Always room at the pool though! We purposely chose a hotel midway between Goodyear and Surprise and the location worked great for us. April 3, 2013
Rated 4.0 out of 5.0 by Month-long Stay Stayed for a month on a work assignment. The convenience of having my own kitchen and easy access to laundry and the pool was great. The bed was comfortable and the shower was great. The room was tired and needs to be updated. The couch was terribly uncomfortable and dirty, only sat on it to tie my shoes in the morning. There were dirty stains on the walls above the couch. The TV channel selection was limited. I did have to ask for soap whenever I ran out, as it did not get replenished with the light touch cleaning. March 23, 2013
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