Rated 4.3 out of 5 by 48
Rated 4.0 out of 5.0 by Alley358 Nice and comfortable/wireless poor
Enjoyed our visit - room clean and comfortable. Spotty wifi - and very slow when it connected. Staff friendly, breakfast good. Loveseat/couch should have been a sleeper. Overall good experience and good location.
October 23, 2013
Rated 4.0 out of 5.0 by jtb80 nice rooms and a friendly staff
we had 2 rooms for 2 nights, each of the guests were very satisfied with the stay. Good restaurants and shopping close to the hotel. The train station was less than a mile from the hotel. And the rooms were clean and well maintained. They could use a hot tub, that is one thing we were looking forward to after spending a day walking around downtown. I will stay at this property again and I will recommend to others traveling to the Chicago area.
October 22, 2013
Rated 5.0 out of 5.0 by Kathync Wonderful option
Considering the reasonable price, this is an awesome place to stay. Property was very clean and quiet. We will definitely stay here again.
October 4, 2013
Rated 4.0 out of 5.0 by VjofSanAntonio Excellent frontdesk service, but poor housekeeping team
Am sure you would love this hotel for first few days, until you get in need with housekeeping ppl. They don't understand what u say in English.
The Wi-Fi is good, the room is comfortable, frontdesk team is awesome especially Natalie. They are very cooperative and friendly.
The location of this hotel is also good, it is right next to North of Glen Metra Station. near to bus stop, target, kohl's etc. Children parks are nearby too.
September 24, 2013
Rated 5.0 out of 5.0 by Tinky clean...comfortable and I felt safe
This is my second stay and I really enjoyed it..had a kitchenette this time but didn't get to stay long enough to use it except for coffee. The breakfast was good..I don't eat wheat so there were a lot of tempting choices...that would be my only complaint. The guests are so friendly and nice...very homey place to stay.
September 21, 2013
Rated 5.0 out of 5.0 by powdah review
Great place !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
September 10, 2013
Rated 5.0 out of 5.0 by ERIII stay in glenview
The staff and the property were excellent
September 2, 2013
Rated 4.0 out of 5.0 by Khalid4good Nice place
August 30, 2013
Rated 5.0 out of 5.0 by VVera An exceptional stay with all that a traveler could want.
I work in the travel industry and stay at hotels as a usual part of my work, approximately 100 nights a year all over the world. The Staybridge Suites exceeded my expectation on this rear personal travel event. I enthusiastically recommend this facility.
August 28, 2013
Rated 5.0 out of 5.0 by sgignac Like Living at Home
After staying at Staybridge Suites for three months, I can still say that I have no complaints with the place. The room was comfortable and the free food and beer three nights a week rocked. The wireless internet was spotty sometimes, so bring an ethernet cable if you need to do work from home.
This hotel is only a ten minute walk from the nearest train to Chicago too!
August 26, 2013
Rated 5.0 out of 5.0 by hotrod99 Great value on the north shaore
This is a great value for a limited service hotel in the heart of the north shore.
Great front desk staff support.
August 19, 2013
Rated 4.0 out of 5.0 by Chowster Perfect Road Trip hotel
My husband and I were on a road trip for a family reunion and then a vacation for just ourselves. This hotel was great for both - ample areas for socializing and gathering, facilities are very clean, heavy duty Landice treadmills in the gym, and excellent washers and dryers on site. The staff is very pleasant.
My only negative was the the wifi in the hotel was terrible. I was constantly losing connectivity and information transfer was really, really slow.
August 16, 2013
Rated 5.0 out of 5.0 by phfaust Expect comfort and outstanding service
From the polite greeting when checking in to the polite attitude demonstrated when checking out, the Staybridge Suite experience lived up to and surpassed my expectations. Observing the treatment shown to other guests, excellent and considerate service was provided to one and all.
August 16, 2013
Rated 3.0 out of 5.0 by Known Fair value
Hotel is in a good location and staff are nice. Complimentary breakfast and laundry.
Hotel is too old so carpet looks dirty and mattress is too soft. Bed is too small. Door slamming. Breakfast is ok not great.
Housekeeping needs to be better trained.
August 6, 2013
Rated 5.0 out of 5.0 by ChessMaster Great Stay
Best hotel stay I've ever had. Cannot recommend highly enough.
August 5, 2013
Rated 5.0 out of 5.0 by Vette01 3rd Year
This was our third summer at this Staybridge and we are continually pleased with the wonderful staff (especially Edgar and the lovely blonde at the front desk). They are always so helpful and accomodating. The housekeeping staff is excellent as well.
This year we noticed a considerable increase in the noise level between rooms; maybe it was due to being in a wing of the hotel instead of the main area. Could even hear a man in the next room snoring which my husband found disconcerting (thought someone else was in bed with us).
Overall, we will contnue to use Staybridge.
July 30, 2013
Rated 5.0 out of 5.0 by kimbor our go-to property on the north shore of chicago
We love this hotel - have stayed there during our stopover between Minneapolis and western Ohio for the past 10 years. The staff is always amazingly helpful and the rooms are immaculate, comfortable and quiet. We arrange our trips to Ohio around room availability here. If they have no rooms, we change the date. Highly recommended.
July 29, 2013
Rated 2.0 out of 5.0 by Wrigleyville1 Good location, needs new cleaning staff pronto...
My husband, teenaged son and I stayed at this location because they were very reasonably priced and in a very convenient location to where we would be visiting family and friends.
My husband and I grew up on the north shore of Chicago so we knew this area would be a safe location, which it was. It was very conveniently located close to the highway, shopping and restaurants.
The staff at the front desk was friendly, as well as the kitchen area staff. The food was just okay, but it had a decent variety to choose from daily. I did like that you could get coffee or tea at anytime day or night.
My main and biggest complaint was the cleaning staff. They never cleaned the dishes from the guests before us. I offered at the front desk to clean it myself if they would just give me dish soap.. They told me no, they would tell housekeeping to do it, yet they never did and so I had dirty dishes for days. They also never cleaned the toilets or around the toilets during our stay. With me being the only woman with two guys sharing the bathroom, I was beyond grossed out! They did on the other hand pick up the towels from off the floor and fold them up so we could reuse them after they've been on the dirty bathroom floor that they never washed. They do know how to make an awesome bed and empty trash cans.
If this hotel would have been far better with their cleaning skills I would most definitely recommend them. But if dirty toilets, towels and dishes are fine by you, then this place is a good place to stay.
July 27, 2013
Rated 4.0 out of 5.0 by Obguy3879 A terrific hotel
Have stayed here three times, this trip for a week. Excellent people and good property. Pool is nice and coffee is always available. Rooms are nice and breakfast is a nice touch. Will stay here the next time, too.
July 27, 2013
Rated 5.0 out of 5.0 by Dano58 This was the best stay ever
I've stayed here twice before this stay and it has always been good.
This time we were upgraded to a deluxe suite and it was fantastic. The staff is always quick to help and the rooms are always clean.
I would most definitely recommend this hotel to anyone who wants
a superior experience. Edgar went above and beyond every chance
he had to deliver super service. Edgar should be a trainer for all the IHG properties. Thank you for such a great stay.
July 27, 2013
Rated 5.0 out of 5.0 by FamilyofCubsfans Plenty of room
2 bedrooms, 2 baths, and plenty of room for a family of 5 to spread out. We really enjoyed the complimentary hot breakfast every morning and the pool was as warm as bath water. It was a little far from the city (45 minutes minimum) but really can not beat the value.
July 16, 2013
Rated 2.0 out of 5.0 by MatthewC Clean the rooms?
"Light touch" housekeeping, means no housekeeping. Each room has a sign describing proceedures for room cleaning based on length of stay. Despite that, we couldn't get our room made, trash picked up or fresh towels. We called the desk, we left towels and trash outside in the hall... they would still be there in the evening. And 'breakfast' is terrible.
July 12, 2013
Rated 3.0 out of 5.0 by Preston5 Needs Updating
Most of the people at the front desk who helped us were very friendly. The woman in charge of the breakfast was outstanding. However, all furniture in the hotel needs to be replaced as it is very worn and smells used. The air conditioner did not keep our room cool, and our room was dirty from former occupants. We had to ask for conditioner, as there was none in our room when we arrived. In addition, the shampoo and conditioner was not replaced each day, so we had to ask for replacements too. We have stayed in Staybridge Suites for years, and have always had our kitchen area and dishes cleaned daily. This location did not do that, which left us with not enough clean dishes when we got back to our hotel after the day in the city. That was surprising and disappointing to us. We will consider staying there again as its location so near the train was great, but we will check to see if it has been updated first.
P.S. A hot tub would be nice addition.
July 4, 2013
Rated 5.0 out of 5.0 by DeeDee54 2 bedroom suite was very comfortable
We had a great 2 night stay in the 2-bedroom, 2-bathroom suite. It was a reasonable price and allowed our group of 4 adults to have a comfortable yet private sitting area as well as comfortable sleeping arrangements. The staff was friendly and courteous. The only negatives I could note are that the walls are thin, so you can hear other hotel residents, and the water pressure in the showers was somewhat low in the morning. I would also prefer American rectangular pillows rather than the European square that the hotel provides, but there are plenty of pillows available, and the beds are very comfortable.
June 24, 2013
Rated 4.0 out of 5.0 by jahjimi Great ammenities
We really enjoyed the breakfast buffet and the shuttle bus that was available to take us to the nearby wedding reception. The suite was spacious with a full kitchen and staff were very helpful. The shower was awesome. We had 2 complaints. The rooms allow small pets, which was not advertised, and since I am allergic to cats and dogs, this caused unnecessary discomfort. You should offer some pet free rooms. Also, the bed was too soft to be shared by 2 people of uneven weights.
June 10, 2013
Rated 5.0 out of 5.0 by jfkejk great location great hotel !
The hotel was terrific..clean and comfortable. The lady in charge of Breakfast was charming, helpful, efficient and always had a smile for everyone.Breakfast had a different daily menu
Great location in" the Glen', many great restaurants within easy drive. Metra station close by and hotel provided shuttle service for us on departure date
Only sugggestion would be new couches are needed in living room of our suite, EVERYTHING ELSE WAS PERFECT.
May 20, 2013
Rated 5.0 out of 5.0 by Micz Good value for money
Good value for money
Enjoyed to stay during a business trip.
May 15, 2013
Rated 2.0 out of 5.0 by LARMP Internet speed
I have been staying at this hotel on a frequent basis for business travel reasons since they first opened. I have always provided high ratings but over the past year I have been very dissatisfied. It is imperative that I have a good internet speed as I do quite a bit of business work in the evenings after attending all day meetings. I find the connection slow and quite frustrating. I have called the front desk to complain but they typically blame it on the amount of Netflix downloads or other general usage. This may be true but it is unacceptable. I have begun researching other accommodations options because I have become quite frustrated. I hate to switch hotels because I have always enjoyed the staff and atmosphere and it is very convenient to my business meetings. I do not know if there are any plans to address this issue but I certainly hope so.
March 25, 2013
Rated 3.0 out of 5.0 by Annemarie While OK for price, won't be returning.
We have a toddler so we are very sensitive to cleanliness in hotels because she plays on the floor, rolls around picks things up / puts in the mouth so perhaps a guest without a child wouldn't see these things:
*dining area / common area: dirty floor / dirty around heating units
*room (rm 203): frayed carpet, dirty floor and an overall dingy feeling - maybe it was the color combination (beige / brown), combined with the florescent lighting, chipped furniture, and little natural light. room was definitely a 'shoes / on socks on" at all time kind of room.
*hallway on 2nd floor: damage from a sprinkler system from 3rd floor so hall was missing ceiling tiles and wall treatment frayed / baseboard missing in some parts. looks like they in the middle of repairs. maybe.
*cousin had a room close to the damage and she moved as it smelled strongly of mildew.
*while staff was friendly, on 2 occasions they blamed other guests openly to me: for setting off the sprinkler system on 3rd floor and for shutting down the heating system in the pool. I understand hotels have mishaps, but I don't want to hear other guests blamed. I am a guest too.
*In addition they did not let us know about the water damage in the hall before checking in or going to our room. We had to ask about it (at which point they blamed a guest). Did not affect us but sure looked pretty grungy when first going to our room. If they had prepared us, I think it would not have seemed as bad.
March 25, 2013
Rated 5.0 out of 5.0 by Subby Clean, comfortable bed and great service
I have stayed at this Staybridge several times and the service, cleanliness, and comfort is always great.
At one time, I stayed for a month and became friends with the staff. Their treatment of me made me feel like I was home.
March 7, 2013