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Rated 4.2 out of 5 by 91 reviewers.
Rated 5.0 out of 5.0 by Friendly staff, comfortable bed, excellent dinner buffets! Definitely one of the best hotels I've stayed at. Great location, exceptional staff, nice room and the buffet served on Tuesday thru Thursday was excellent. August 19, 2014
Rated 5.0 out of 5.0 by Great service and loved the extra space The young lady at the front desk was very considerate and kind in answering our questions. It was wonderful to have the extra space with a comfortable couch. The breakfast wasn't much larger than most hotels, but it was fresh and good! August 18, 2014
Rated 3.0 out of 5.0 by Great Food Options This location offered both a breakfast and a "Social Hour" buffet at night. That was a big plus, as I could then have a light meal without traveling out and about. The room was nice and spacious with a complimentary bag of popcorn provided. My only issue was the sound proofing of the building. I could hear and feel door slamming throughout the night. In addition, I was on the second floor and the guest staying above me must have been working out and it was shaking the ceiling. The staff was exceptional and did a nice job making my stay comfortable. August 18, 2014
Rated 4.0 out of 5.0 by Good stay all good but the WIFI was down. they had issues and addressed them at the front desk. I had a hot spot so it was no big deal. When it did come up it was slow. August 16, 2014
Rated 5.0 out of 5.0 by comfortable bed Nice home-like stay, I had a great experience at staybridge suites in Grand Rapid, Michigan. The staff was professional, the place was clean and the location was awesome and convenient. August 12, 2014
Rated 1.0 out of 5.0 by No wifi, see ya! The internet service ONLY worked with a ethernet cable plugged into the wall. The wifi was inoperable during my entire stay. Apparently they do realize that most devices do not even have a cable capability. It was no big deal to the staff, but to me it was a HUGE issue. I heard lots of "sorries", but received no resolution to the problem until I left and found a new hotel. August 8, 2014
Rated 5.0 out of 5.0 by Grand Rapids 2014 overall a good stay but after a long drive a working hot tub was a must and it didnt happen August 8, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Excellent breakfast buffet. Quiet but convenient location. Large patio area with plants, bushes, and flowers for relaxing and grilling. Comfortable bed, large rooms, and great service from front desk staff when we extended our stay for another night. This is our second stay at this property and will stay again on a future trip. August 7, 2014
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