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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    90%
    Recommend This Property

    Overall Experience

    4.3

    based on 146 reviews
    90%
    Recommend This Property

    Ratings Breakdown

    146reviews

    • 5 Stars
      88
    • 4 Stars
      36
    • 3 Stars
      11
    • 2 Stars
      6
    • 1 Stars
      5

    Mattress was hard a rocks

    By

    February 26, 2015

    club

    Room was clean, alittle out dated.
    Mattress was very hard and the sofa was cheap and didnt have any cushion.

    Posted byHotelStaff
    February 26, 2015
    Thank you for taking a moment to review your recent stay with us in Grand Rapids, MI for your wedding anniversary. We appreciate your comments and it is our duty to ensure the highest level of customer service and satisfaction. I do apologize that your accommodations were below your standards and these concerns will be brought to the attention of management. We look forward to another opportunity to welcome you back!
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    Spacious room and tub!

    By

    February 25, 2015

    Great place for a week-end stay with the wife. We has a Jacuzzi suite; very spacious with a very large tub. Brought the provided breakfast back to the room as my wife likes breakfast in bed....varied and plentiful meal.

    Posted byHotelStaff
    February 26, 2015
    Thank you DR49 for your wonderful review of your recent stay with us! We do our best to provide guests with clean quiet rooms and an abundance of space. I will be sure to pass along your kind review to our staff as they strive to make all of our guests accommodations as positive as yours! Again, thank you kindly for choosing us during your time here; we will be looking forward to seeing you again!
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    Clean comfortable room

    By

    February 23, 2015

    club

    We stayed here for one night and the room was very clean and comfortable. We didn't use the pool or the workout area. The breakfast was so-so but the waffles were good. The price was good for the amenities that the room provides.

    Posted byHotelStaff
    February 23, 2015
    Thank you jawilla for your comments! It is wonderful to know that you enjoyed the breakfast and amenities during your time here in Grand Rapids! We certainly hope you will visit again in the near future!
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    Great Sleep

    By

    February 21, 2015

    club

    The suite was perfect sized for a family of four. The master bedroom left enough space for a crib, and the 2year old had plenty of room to run around without waking the baby. The mattresses and pillows were very comfortable.

    Posted byHotelStaff
    February 23, 2015
    Thank you P-Diz for your kind words regarding your recent stay with us! We are thrilled that you and your family enjoyed your time and experience while visiting. The staff looks forward to the opportunity to welcome you back again in the future!
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