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Rated 4.2 out of 5 by 101 reviewers.
Rated 5.0 out of 5.0 by Family Stay Friendly staff, beautiful pool area. Close to the mall. August 21, 2014
Rated 5.0 out of 5.0 by our stay we had a lovely stay and will use Stay Bridge again. the only thing I would improve on is that the couch in the living room (a sleeper I believe) was very uncomfortable to sit on. Also the table was wobbly which I rectified by putting a matchbook under one leg. Otherwise all aspects of our stay were wonderful. August 20, 2014
Rated 5.0 out of 5.0 by Friendly staff, comfortable bed, excellent dinner buffets! Definitely one of the best hotels I've stayed at. Great location, exceptional staff, nice room and the buffet served on Tuesday thru Thursday was excellent. August 19, 2014
Rated 5.0 out of 5.0 by Great service and loved the extra space The young lady at the front desk was very considerate and kind in answering our questions. It was wonderful to have the extra space with a comfortable couch. The breakfast wasn't much larger than most hotels, but it was fresh and good! August 18, 2014
Rated 3.0 out of 5.0 by Great Food Options This location offered both a breakfast and a "Social Hour" buffet at night. That was a big plus, as I could then have a light meal without traveling out and about. The room was nice and spacious with a complimentary bag of popcorn provided. My only issue was the sound proofing of the building. I could hear and feel door slamming throughout the night. In addition, I was on the second floor and the guest staying above me must have been working out and it was shaking the ceiling. The staff was exceptional and did a nice job making my stay comfortable. August 18, 2014
Rated 4.0 out of 5.0 by Good stay all good but the WIFI was down. they had issues and addressed them at the front desk. I had a hot spot so it was no big deal. When it did come up it was slow. August 16, 2014
Rated 5.0 out of 5.0 by comfortable bed Nice home-like stay, I had a great experience at staybridge suites in Grand Rapid, Michigan. The staff was professional, the place was clean and the location was awesome and convenient. August 12, 2014
Rated 1.0 out of 5.0 by No wifi, see ya! The internet service ONLY worked with a ethernet cable plugged into the wall. The wifi was inoperable during my entire stay. Apparently they do realize that most devices do not even have a cable capability. It was no big deal to the staff, but to me it was a HUGE issue. I heard lots of "sorries", but received no resolution to the problem until I left and found a new hotel. August 8, 2014
Rated 5.0 out of 5.0 by Grand Rapids 2014 overall a good stay but after a long drive a working hot tub was a must and it didnt happen August 8, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Excellent breakfast buffet. Quiet but convenient location. Large patio area with plants, bushes, and flowers for relaxing and grilling. Comfortable bed, large rooms, and great service from front desk staff when we extended our stay for another night. This is our second stay at this property and will stay again on a future trip. August 7, 2014
Rated 5.0 out of 5.0 by Comfortable suite and friendly staff I am not familiar with the area and I decided to stay at the Staybridge Suttes based on its proximity to local shops, a good price, and shuttle service to the airport. The Staybridge Suites also offered breakfast and free internet. The hotel is well maintained, the rooms are comfortable and clean, and the staff was extremely friendly and helpful. The room also had a few HBO channels as well as the usual TV channels found in many other hotels (ESPN, USA, TNT, CNN, etc.) During my stay, I decided to get a rental car and there was ample parking available. August 1, 2014
Rated 5.0 out of 5.0 Great Staff The staff here, including the GM, the front desk and the hospitality staff are all wonderful. We had a great time here. August 1, 2014
Rated 5.0 out of 5.0 by best place in GR I have stayed at this hotel 5-6 times since starting with my current employer. This is a VERY cool hotel. Nice rooms with a kitchen (this is big for me) Breakfast is always good (much better than some I've had) Ketchup PUMP no little foil pouches and a real honest to god soda dispenser in the breakfast dining area - This is a great thing when you work long hours and need something cold but you don't drink alcohol. always a nice staff and room is always reset as you prefer not daily. This places makes sense. July 30, 2014
Rated 4.0 out of 5.0 by bathroom Bathroom should have a fan in it so shower steam can escape. bathroom got very hot. July 19, 2014
Rated 4.0 out of 5.0 by Wedding Anniversary Me and my husband wanted an affordable get away to celebrate our 6 year anniversary. Staybridge was affordable, and clean. I chose this hotel because I wanted a refrigerator and a microwave in the room. The accomodations were better than I expected. The room was more modern then portrayed in the pictures. Me and my husband enjoyed our stay there. The staff was friendly, and helpful with directions and suggestions of things to do. The only drawback was we were on the first floor next to the outside door. We heard people coming in and out. Other than that it was a positive experience, and I would recommend the hotel to others. July 17, 2014
Rated 5.0 out of 5.0 by Out door pool We stayed because it was one a few hotels in the area with an outside pool. Staff was very helpful July 17, 2014
Rated 5.0 out of 5.0 by Pool, Clean, and Great Staff We had a great experience and would recommend this hotel to others. July 16, 2014
Rated 3.0 out of 5.0 by Good location, but poor cleanliness Pros: The hotel is located close to many restaurants and shopping mall. Front desk frendly. Cons: Poor cleanliness in particular the bathroom and shower. Stayed for 3 nights and only once the room was made. Average breakfast selection, but fresh fruits were not fresh (low quality). July 15, 2014
Rated 4.0 out of 5.0 by Staybridge Experience Very good helpfull staff but breakfast needs to change atleast weekly July 9, 2014
Rated 4.0 out of 5.0 by Great Breakfast! I visited the Staybridge Suites during a recent business trip to Kentwood. It was a very comfortable visit. The rooms were adequate and clean. I love the breakfast accomodations each morning. There were several choices as well as something different each day. Access to my car was easy and I felt safe on the premises. There were several options for food nearby. Access to the route to my place of business was great with minimal obstruction due to road construction. Staff at this facility was very nice and helpful. July 7, 2014
Rated 5.0 out of 5.0 by Nice pool area and clean rooms The pool area has a nice warm outdoor pool and hot tub, perfect for a relaxing summer stay. The overall look of the hotel is clean, modern and attractive. Made for a wonderful summer memory. June 25, 2014
Rated 5.0 out of 5.0 by Great place for a family to stay, Great staff My wife, my son and I enjoyed our stay, Your staff was wonderful and friendly. We appreciated the ride to the airport and the driver was very friendly and represented the Hotel well. THE BREAKFASTSELECTIONS WERE FANTASTIC, June 6, 2014
Rated 3.0 out of 5.0 by Smoking In the Facilities pertubed about two incidencies of smoking in the faciltieis where smoke invaded my bathroom facilty June 2, 2014
Rated 5.0 out of 5.0 by Great room, great bed ans great staff I felt even better than at home, slept great room was an invitation to rest and sleep. The staff was just wonderful, including shuttle drivers. The only but, was the following : I stayed for two weeks, only the first one was my soap (both) replenished. The second week, I had to get it myself at front desk. Also, I have body hair, which sheds. I noticed on the day full cleaning service was done, hairs were just swept behind the door. May 22, 2014
Rated 5.0 out of 5.0 by Grand Rapids location Great price for the room. Even had to rearrange our weekend from the first weekend in May to the second, but the hotel kept our price the same. Was pleased with friendly staff, room luxuries, and Internet access. We were also able to use the television cable to plug our laptop into the TV to stream Netflix. Our Jacuzzi tub was the highlight of the stay, but the comfiness of the bed was a close second. Would be happy to stay here again. May 17, 2014
Rated 5.0 out of 5.0 by Great Value Called on a whim to basically see how far this hotel was out of our budget, turned out it was actually the same and sometimes lower than some of the other hotels we had contacted. This was an excellent value for the price, and we will most definitely be back! May 14, 2014
Rated 4.0 out of 5.0 by Excellent Staff/Great Hotel We had a very good experience at the Staybridge Suites in Kentwood!! We drove through the night from Nebraska, arrived in Michigan early, I thought it was a long shot but called and asked if we could do an early check-in so we could shower etc. and with no hesitation, we got a YES!! So impressed!! The hotel was clean and had a beautiful fireplace to greet you! Needless to say, we were in bed by 7:30-8:00 pm. We closed the shades and of course the sun was still up and we would of never known!! The only thing I rated them low on, I like more of a plush bed and the bed we had more of a firm mattress but other than that, it was a great and wonderful experience! Will definitely be visiting again if I'm ever in the area!! THANK YOU VERY MUCH!! May 13, 2014
Rated 5.0 out of 5.0 by Can't beat it in Grand Rapids For the money, I don't think this Staybridge location can be beaten. The large room with a full kitchen is awesome. The breakfast in the morning is above and beyond what I'd normally expect. I would heartily recommend this hotel to all Grand Rapids travelers. May 7, 2014
Rated 4.0 out of 5.0 by Value for money Overall this hotel provided all that you need include business center, fitness room, laundry room, breakfast and internet are provided. some other -ve comment: - aircond too noisy - lack of amenities supply May 5, 2014
Rated 3.0 out of 5.0 by New mattresses sorely needed Rooms were clean and tidy, staff was very friendly. But sleep was hard to come by due to the most uncomfortable, soft, saggy mattress we've ever slept on. It was also hard to regulate the room temperature between the bedroom and the living room where our daughter was sleeping on the pull out sofa. April 24, 2014
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