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Rated 4.2 out of 5 by 108 reviewers.
Rated 5.0 out of 5.0 by Clean and close to the airport Always nice people working at this hotel and for the traveler, they make you feel at home. I always pick this place first whenever I stay in Grand Rapids September 15, 2014
Rated 1.0 out of 5.0 by Disappointing I expected more from staybridge. This hotel is in great need of remodeling. September 11, 2014
Rated 5.0 out of 5.0 by Staybridge Suites, Kentwood, MI Nice hotel, clean rooms. Friendly staff. Conveniently located. Will be staying here again. Highly recommend this hotel. September 10, 2014
Rated 5.0 out of 5.0 by Delightful experience! We were pleased with the accommodations--nice couch, desk, and kitchen area--anything you could possibly need. The bed was exceptionally comfortable, the pillows absolutely luxurious. And the hot breakfast was wonderful--the choices were many and varied. Our bill was the exact amount that had been quoted to us two months prior. No surprise add-ons. September 9, 2014
Rated 3.0 out of 5.0 by Friendly staff, but has bug and bathroom cleanliness issues The appearance of the hotel and the staff were great. However, we were killing bugs in our room. My friend stayed in another room and had to be moved because there was a hive in her room. The staff were very accommodating. September 2, 2014
Rated 5.0 out of 5.0 by Great place for 2 1/2 months Great place to live while i worked my internship job . August 25, 2014
Rated 4.0 out of 5.0 by Great overall experience Highly recommend this hotel. Staff was professional, helpful and courteous. Room was clean, welcoming and spacious. August 24, 2014
Rated 5.0 out of 5.0 by Family Stay Friendly staff, beautiful pool area. Close to the mall. August 21, 2014
Rated 5.0 out of 5.0 by our stay we had a lovely stay and will use Stay Bridge again. the only thing I would improve on is that the couch in the living room (a sleeper I believe) was very uncomfortable to sit on. Also the table was wobbly which I rectified by putting a matchbook under one leg. Otherwise all aspects of our stay were wonderful. August 20, 2014
Rated 5.0 out of 5.0 by Friendly staff, comfortable bed, excellent dinner buffets! Definitely one of the best hotels I've stayed at. Great location, exceptional staff, nice room and the buffet served on Tuesday thru Thursday was excellent. August 19, 2014
Rated 5.0 out of 5.0 by Great service and loved the extra space The young lady at the front desk was very considerate and kind in answering our questions. It was wonderful to have the extra space with a comfortable couch. The breakfast wasn't much larger than most hotels, but it was fresh and good! August 18, 2014
Rated 3.0 out of 5.0 by Great Food Options This location offered both a breakfast and a "Social Hour" buffet at night. That was a big plus, as I could then have a light meal without traveling out and about. The room was nice and spacious with a complimentary bag of popcorn provided. My only issue was the sound proofing of the building. I could hear and feel door slamming throughout the night. In addition, I was on the second floor and the guest staying above me must have been working out and it was shaking the ceiling. The staff was exceptional and did a nice job making my stay comfortable. August 18, 2014
Rated 4.0 out of 5.0 by Good stay all good but the WIFI was down. they had issues and addressed them at the front desk. I had a hot spot so it was no big deal. When it did come up it was slow. August 16, 2014
Rated 5.0 out of 5.0 by comfortable bed Nice home-like stay, I had a great experience at staybridge suites in Grand Rapid, Michigan. The staff was professional, the place was clean and the location was awesome and convenient. August 12, 2014
Rated 1.0 out of 5.0 by No wifi, see ya! The internet service ONLY worked with a ethernet cable plugged into the wall. The wifi was inoperable during my entire stay. Apparently they do realize that most devices do not even have a cable capability. It was no big deal to the staff, but to me it was a HUGE issue. I heard lots of "sorries", but received no resolution to the problem until I left and found a new hotel. August 8, 2014
Rated 5.0 out of 5.0 by Grand Rapids 2014 overall a good stay but after a long drive a working hot tub was a must and it didnt happen August 8, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Excellent breakfast buffet. Quiet but convenient location. Large patio area with plants, bushes, and flowers for relaxing and grilling. Comfortable bed, large rooms, and great service from front desk staff when we extended our stay for another night. This is our second stay at this property and will stay again on a future trip. August 7, 2014
Rated 5.0 out of 5.0 by Comfortable suite and friendly staff I am not familiar with the area and I decided to stay at the Staybridge Suttes based on its proximity to local shops, a good price, and shuttle service to the airport. The Staybridge Suites also offered breakfast and free internet. The hotel is well maintained, the rooms are comfortable and clean, and the staff was extremely friendly and helpful. The room also had a few HBO channels as well as the usual TV channels found in many other hotels (ESPN, USA, TNT, CNN, etc.) During my stay, I decided to get a rental car and there was ample parking available. August 1, 2014
Rated 5.0 out of 5.0 Great Staff The staff here, including the GM, the front desk and the hospitality staff are all wonderful. We had a great time here. August 1, 2014
Rated 5.0 out of 5.0 by best place in GR I have stayed at this hotel 5-6 times since starting with my current employer. This is a VERY cool hotel. Nice rooms with a kitchen (this is big for me) Breakfast is always good (much better than some I've had) Ketchup PUMP no little foil pouches and a real honest to god soda dispenser in the breakfast dining area - This is a great thing when you work long hours and need something cold but you don't drink alcohol. always a nice staff and room is always reset as you prefer not daily. This places makes sense. July 30, 2014
Rated 4.0 out of 5.0 by bathroom Bathroom should have a fan in it so shower steam can escape. bathroom got very hot. July 19, 2014
Rated 4.0 out of 5.0 by Wedding Anniversary Me and my husband wanted an affordable get away to celebrate our 6 year anniversary. Staybridge was affordable, and clean. I chose this hotel because I wanted a refrigerator and a microwave in the room. The accomodations were better than I expected. The room was more modern then portrayed in the pictures. Me and my husband enjoyed our stay there. The staff was friendly, and helpful with directions and suggestions of things to do. The only drawback was we were on the first floor next to the outside door. We heard people coming in and out. Other than that it was a positive experience, and I would recommend the hotel to others. July 17, 2014
Rated 5.0 out of 5.0 by Out door pool We stayed because it was one a few hotels in the area with an outside pool. Staff was very helpful July 17, 2014
Rated 5.0 out of 5.0 by Pool, Clean, and Great Staff We had a great experience and would recommend this hotel to others. July 16, 2014
Rated 3.0 out of 5.0 by Good location, but poor cleanliness Pros: The hotel is located close to many restaurants and shopping mall. Front desk frendly. Cons: Poor cleanliness in particular the bathroom and shower. Stayed for 3 nights and only once the room was made. Average breakfast selection, but fresh fruits were not fresh (low quality). July 15, 2014
Rated 4.0 out of 5.0 by Staybridge Experience Very good helpfull staff but breakfast needs to change atleast weekly July 9, 2014
Rated 4.0 out of 5.0 by Great Breakfast! I visited the Staybridge Suites during a recent business trip to Kentwood. It was a very comfortable visit. The rooms were adequate and clean. I love the breakfast accomodations each morning. There were several choices as well as something different each day. Access to my car was easy and I felt safe on the premises. There were several options for food nearby. Access to the route to my place of business was great with minimal obstruction due to road construction. Staff at this facility was very nice and helpful. July 7, 2014
Rated 5.0 out of 5.0 by Nice pool area and clean rooms The pool area has a nice warm outdoor pool and hot tub, perfect for a relaxing summer stay. The overall look of the hotel is clean, modern and attractive. Made for a wonderful summer memory. June 25, 2014
Rated 5.0 out of 5.0 by Great place for a family to stay, Great staff My wife, my son and I enjoyed our stay, Your staff was wonderful and friendly. We appreciated the ride to the airport and the driver was very friendly and represented the Hotel well. THE BREAKFASTSELECTIONS WERE FANTASTIC, June 6, 2014
Rated 3.0 out of 5.0 by Smoking In the Facilities pertubed about two incidencies of smoking in the faciltieis where smoke invaded my bathroom facilty June 2, 2014
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