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    Staybridge Suites Grand Rapids-Kentwood

    With a unique and convenient location in Grand Rapids, you will have access to an energetic city at the heart of West Michigan. Minutes from I-96 and Gerald R. Ford International Airport, the Staybridge Suites® Grand Rapids offers a perfect location for extended stay travelers.

    The hotel is near numerous corporations including, Alticor, Spectrum Health, Cascade Engineering and Steelcase. It is an ideal choice for relocations, long term projects, visits to area companies as well as anyone in need of upscale residential-style accommodations.

    Make traveling simpler by taking advantage of our numerous complimentary services such as; our social evening reception held Monday through Wednesday, daily full breakfast buffet, high-speed wireless Internet, 24-hour laundry capabilities and an area/airport shuttle based on availability.

    When you choose this extended stay property, remember that these award-winning accommodations offer all the comforts of home to serve your needs. From the prominent location to the various features included, we are sure to exceed your expectations. Whether you're staying for a week or a month, we invite you to "Get Comfortable".

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    Quick Info

    Hotel Highlights

    • On-site Guest Self-Laundry Facilities
    • Housekeeping Full Service
    • Standard Wireless Internet service is free for all members
    • On-Site Fitness Center Available
    pet policy
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    local guide
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    groups and meetings
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    GETTING HERE

    STAYBRIDGE SUITES GRAND RAPIDS-KENTWOOD
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    91%
    Recommend This Property

    Overall Experience

    4.4

    based on 262 reviews
    91%
    Recommend This Property

    Ratings Breakdown

    262reviews

    • 5 Stars
      167
    • 4 Stars
      57
    • 3 Stars
      20
    • 2 Stars
      9
    • 1 Stars
      9

    Comfortable bed and great service.

    By

    July 21, 2016

    Well located close to may restaurants and stores.
    It is a good price option compared to other hotel chains.

    Posted byHotelStaff
    July 22, 2016
    Thank you for your review, Fhishermen19! We are thrilled to hear of your positive stay at our hotel! Excellent customer service is our number one goal so we welcome reviews such as yours to help us improve. We thank you for your loyalty as an IHG Rewards member and hope to see you at our hotel in the future. Sincerely, Staybridge Suites Staff
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    Great Hotel with Great Service

    By

    July 19, 2016

    club

    Awesome hotel, room was clean, kitchen and bathroom was ready to go and stocked well with everything we needed. Staff was great, and the onsite FREE laundry is a plus.

    Posted byHotelStaff
    July 22, 2016
    Thank you for you review of our hotel, Kbeauty281! Our staff places extra emphasis on customer service so we truly value your feedback and honesty. We are also thrilled to hear the guest laundry facility made a difference in your stay. We truly look forward to welcoming you back to our hotel. Sincerely, Staybridge Suites Staff
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    This hotel was so BAD I Had to Switch Hotels in the middle of a busines trip...

    By

    July 14, 2016

    When I arrived the bathtub was leaking the phones didn't work and no Wi-Fi was available. I attempted to call the desk but none of the phones in my room work. I went to the desk and a staff member came to my room but could not fix the tub or the shower. I contacted the Wi-Fi support and they could not fix the problem. I cannot stay at a hotel with out Wi-Fi. I needed to change hotels and when I told the desk staff why they did not seem to care and could not offer any other solution except to remind me that I would still have to pay for the 1.2 day I was there. I would never recommend or use this hotel again!!

    Also, two towels had holes in them.

    Posted byHotelStaff
    July 22, 2016
    Thank you for you candid review of our hotel, SRWD! We are sorry to hear of your poor experience in our hotel. Your complains were brought to managements attention and rest assured they will be looked into and corrected. I hope you give us the chance to welcome you back to our hotel in the future. Sincerely, Staybridge Suites Staff
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    No curtains

    By

    July 14, 2016

    platinumelite

    My room only had a filmy white curtain. The sun poured through it at sunrise making sleep virtually impossible.

    Posted byHotelStaff
    July 16, 2016
    Thank you for your review of our hotel, Leelanau! I am sorry to hear of the issues you encountered while at our hotel. These issues were brought to management and maintenance's attention. After further inspection of your room we did find that there were black out curtains in the room, positioned behind the decorative sheer curtains. Customer service is our number one goal, and for that reason we have staff at the front desk 24 hours that can assist you with these issues should they be addressed to them. We are committed to providing the best service possible, so we hope that you would give us a second chance to make this right. Sincerely, Staybridge Suites Staff
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