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Rated 4.4 out of 5 by 30 reviewers.
Rated 3.0 out of 5.0 by Decent, 'no-frills' hotel Decent, average hotel. Some rooms can be loud at night because of traffic outside. This recent stay, I was put in a room that was nice and quiet. PROS: Convenient to walk to indoor/outdoor shopping area where you could eat meals or just hang out and enjoy the weather and people-watch. Complimentary breakfast is simple but good. Staff was courteous and helpful. AC worked very well. CONS: Fitness center has very low variety of equipment. Also Treadmill was so loud I could not hear the television right in front of it--even at full volume. TV was not HD quality, so reception was average at best. Lighting throughout hotel is acceptable, but not so great. Appears they tried to convert to almost all LED lights, but did not install consistent light types or colors. So in some locations there is poor lighting or big mismatch of lighting colors ('warm' vs 'cool white', for example) July 29, 2014
Rated 5.0 out of 5.0 by servicio excelente, cocina completa, cama comoda Excelente hotel, definitivamente recomendable, buena ubicacion y se adapta perfectamente para ser acompañado por la familia. July 28, 2014
Rated 5.0 out of 5.0 by Personal excelente Magnifica atencion del personal, instalaciones adecuadas y confort con seguridad July 21, 2014
Rated 5.0 out of 5.0 by Servicio Excelente Se siente uno como en casa. Todo excelente. Limpieza, comodidad, Todos muy amables. July 18, 2014
Rated 5.0 out of 5.0 by very good Hotel was very good and memebrs were friendly Less options in Breakfast for pure vegetarian though. May be they can add more options like a veg pizza. But overall everything was good for my stay July 16, 2014
Rated 5.0 out of 5.0 by sofa cama incomodo. anticuado. buena estancia en GDL. adicionalemente una forma facil y comoda de accesar a un centro comercial. July 3, 2014
Rated 5.0 out of 5.0 by Excelente espacio y confort Recibí una grata sorpresa al encontrarme con una suite muy amplia y excelentemente equipada. El baño cuenta con tina, así que tuve la oportunidad de relajarme al final de la jornada. El personal es muy amable y está atento para darte información o apoyo en caso de requerirlo. June 19, 2014
Rated 5.0 out of 5.0 by Awesome Team The stall team was awesome :) :) .... Mexico was a bit tough outside for us because we did know Spanish. The way the staff kept us informed and Guided us, we had absolutely no trouble. June 12, 2014
Rated 5.0 out of 5.0 Excellent Excellent. Great Service. If you let me a recomendation, I would like that guess can have more variety breakfast June 9, 2014
Rated 4.0 out of 5.0 by Great service All staff is full with kindness. Every time I lodge at this hotel, I feel as if I were in my home. The only "but": sometimes breakfast area is not enough. May 8, 2014
Rated 5.0 out of 5.0 by Happy Again This is our 2nd stay here. It was great again. Helpful, friendly staff and a good location for us. We enjoy the Plaza del Sol and it is so close we walk. Lovely, quiet room and sooooo clean. We intend to stay here again. Nebraska April 25, 2014
Rated 3.0 out of 5.0 by No están preparados para estancias largas Curiosamente elegí este hotel por el concepto "suite" ya que iba a estar más de 15 días hospedado en la ciudad, sin embargo, parece que los únicos que no se han dado cuenta de lo que ofrecen, son ellos...aquí unos ejemplos: *Las llaves se desactivan cada día o par de ellos. Obvio, lo más sencillo es culpar a uno por colocarlas junto a tarjetas de crédito o pasar por arcos detectores de metales o de tiendas. Para muestra que no es así, dejé una de las llaves en mi habitación. Al regresar, la que llevaba, no funcionó por lo que bajé a activarla. Cuando entré al cuarto, tomé la llave 2 que había dejado ahí funcionó!!! Es un problema de su sistema que desactiva las llaves. *Respecto al voucher que se deja en recepción, resulta que, increíblemente, tienen la política de no hacer cargos mayores a 10 mil pesos....por lo que cada que se agota eso, las llaves se desactivan y hay que volver a firmar otro vocuher. *Variedad en el desayuno...después de tantos días, se vuelve un poco tedioso no encontrar diferentes opciones. *Boleto de estacionamiento...como el estacionamiento es muy pequeño, existe la alternativa de dejar el auto en el estacionamiento de la plaza comercial que está junto. Sin embargo, día con día hay que canjear el boleto del mismo y únicamente las 2 personas que hay fuera del hotel en el área de estacionamiento, regularmente no están o están ocupadas. Me parece que en recepción podrían hacer estos canjes. En resumen, hay mucha pérdida de tiempo para uno que cuando regresa o sale del hotel, lo último que quiere es detenerse en recepción a arreglar cosas. March 27, 2014
Rated 5.0 out of 5.0 by Great Hotel! Recently I had the pleasure of staying at the Staybridge Suites in Guadalajara. The hotel and staff were amazing. There is a shopping plaza adjacent to the hotel that had plenty of dinning options! I will stay here again during my next visit. Thank you for a great stay. January 26, 2014
Rated 5.0 out of 5.0 by More Than An Excellent Value I spent a month in Guadalajara for close to a month traveling in from the US. I found this locations to be on par with most Staybridge Suites in the US. Staff is extremely courteous and attentive. Rooms are clean and spacious. Workout area is good and location is excellent. November 18, 2013
Rated 5.0 out of 5.0 by Excellent Hotel!! My family and I styed there 3 nights. The hotel was great! The customer service was over the top. We got there on Friday night late night like 11:30pm. We were all starving. We asked the guy who was helping us with our luggage if he could recommand anything around that was still open for us to grab a bite to eat. He told us a couple of places....but we were all tired from our flight...So he offered to go get us whatever we wanted. His name was "Joel" ...He went to get us some burgers that hit the spot and were delicious. We came back the following weekend before our flight. home on Monday. Joel came to the rescue again for our late night craving for tacos. He went and bought us tacos as we were tired. I believe Joel went above and beyond to make us feel welcome. I would recomend this hotel. And we look forward to staying there again whenever we return to Guadalajara!! November 5, 2013
Rated 2.0 out of 5.0 by Bad cleaning & maintenance VS Been Green and Savings Once I arrived, decided to take a bath. The bathroom was just swiped, not fully cleaned. Towels looked like there was just folded form a previous visitor. Some hairs around. Decided to take Breakfast somewhere else. August 28, 2013
Rated 4.0 out of 5.0 by Excellent guest service I do not understand why they have a Queen size bed for a couple when there is enough room for a King size bed and it would be much more confortable August 23, 2013
Rated 5.0 out of 5.0 by Great Hotel This Hotel is really nice for big families and as well they have all utilities to prepare any kind of food December 20, 2012
Rated 1.0 out of 5.0 by Great rooms,,,like home Great place to stay. Rooms are very nice,,,very comfortable. Love the kitchen. Beds are great. Great breakfast. I give this 5+stars. No complaints. One thing, wish they had Fox news on the TV. There are quite a few English channels. October 24, 2012
Rated 5.0 out of 5.0 by Great Service The staff was very friendly and always ready to be of service. Very good breakfast food selection Nice variety of kitchen supplies and cookware Very cozy environment Hardly any exterior noise October 5, 2012