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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    93%
    Recommend This Property

    Overall Experience

    4.6

    based on 238 reviews
    93%
    Recommend This Property

    Ratings Breakdown

    238reviews

    • 5 Stars
      183
    • 4 Stars
      36
    • 3 Stars
      9
    • 2 Stars
      6
    • 1 Stars
      4

    Excellent Hotel - good Value

    By

    May 24, 2015

    club

    Hotel was modern, clean and the staff was attentive, helpful and friendly. What else is there to say?

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    Comfortable room and great hotel services

    By

    May 22, 2015

    platinumelite

    This hotel was a great place to stay at, not only close to were I had to go to work it was close to the mall down town and had a Tim Horton and Big Bee store right next door. Tammy the lady that greeted us every morning at breakfast was one of the most happy person I met on this trip. She is truly a great asset to this place with her morning cheer for everyone coming for breakfast in the morning. The rest of the hotel people where friendly as well. I would stay here again if my job sends me this way again.

    Posted byHotelStaff
    May 25, 2015
    Dear PLY531, Thank you so much for taking the time to send us your review and for being a "Loyal IHG Rewards Member". I am delighted to hear how much you enjoyed your stay with us. I will certainly pass along your kind words to all my staff. We look forward to seeing you again the next time you are visiting the Hamilton area. Kind Regards, Tina Rogano General Manager
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    My go to place in downtown Hamilton

    By

    May 20, 2015

    Clean, friendly staff. Suitably located with ample parking. Comfortable beds and nicely equipped kitchen.

    Posted byHotelStaff
    May 21, 2015
    Dear Big Duke, Thank you so much for sending us your review and for being a "Loyal IHG Rewards Member". I am so glad you enjoyed your stay with us and found everything to be clean and comfortable and that you found our staff to be friendly and helpful. Please come back and visit the next time you are visiting the Hamilton area. Kind Regards, Tina Rogano General Manager
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    Excellent Stay for Daughters wedding

    By

    May 19, 2015

    club

    We had a group booking of 22 rooms. Everyone was very pleased with their rooms. I had not received any complaints. The air conditioner in my room (431) was fairly loud but did work.

    Posted byHotelStaff
    May 21, 2015
    Hello Boo129, Thank you so much for taking the time to send us your 5 star review and for being a "Loyal IHG Rewards Member". First I would like to say Congratulations to you and your family for your daughters wedding and thank you for choosing our hotel for such a special occasion. I am delighted to hear that all of your wedding guests enjoyed their stay with us and it added to the enjoyment to the festivities. I do apologize for the air conditioner being a bit on the loud side, our Maintenance Manager has looked into this issue. Please come back and visit us the next time you are visitng Hamilton. Kind Regards, Tina Rogano General Manager
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