Rated 4.6 out of 5 by 59
Rated 2.0 out of 5.0 by Valerie13 Expensive for what you get.
We checked in a midweek day, and for what we paid I was disappointed to see such a tiny room and no bath. I let from desk know but they were unable to provide us another King room with a bath. The sink plug and toilet paper holder were also broken. We asked to have this repaired while we went out for the evening, and were told it would be done. It wasn't. My girlfriend fixed it herself so we could use it. There is also no bar or restaurant - I just don't see how they justify their prices.
December 17, 2013
Rated 5.0 out of 5.0 by Sharrick55 Friendly and Caring Staff - A great place to stay
We arrived early (noon hour) as we had an afternoon funeral to attend. The Front desk staff checked and our room was not ready. Understanding our predicament, they quickly checked on other rooms and without hesitation provided us with an upgraded room. Although the upgrade was the same room but with a Jacuzzi, never the less, they provided an upgraded room at no extra cost.
The free breakfast provided and the eating area are second to none and is considered the best in comparison to other hotels.
Our room was extremely clean and comfortable and even though it faced the street, there was no noise or light to bother our sleep.
Every time I travel to Hamilton , I stay only at the Staybridge Suites, as it is centrally located downtown, near Hess Village and one of the cleanness and have the most friendly and caring staff.
November 27, 2013
Rated 5.0 out of 5.0 by mistletoemeadow Outstanding!
Gorgeous property. Stunning! I want to hire the designer. Everything sparkling new, and the staff was terrific from beginning to end. Perfect in every way. Cannot recommend highly enough!
November 25, 2013