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About our Hotel

Location: Downtown/City Center

  • Location: Downtown/City Center
  • Closest City: HAMILTION
  • Distance From Hotel: 0.0KM
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 12:00 PM

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa



  • Number of Rooms:13
  • Parking
  • Service Animals Allowed



  1. English

Pet Policy

Pet Policy

We love your furry friends. A fee of 10.00 dollars per night to a maximum of 100.00 dollars must be paid upon arrival. This is required for deep cleaning after check out. All pets must weight less than 75 lbs, and be crated when left alone in the suite.
Pet fee amount  10.00  CAD  per night



  • Number of parking spaces:70
  • Car Parking Available
  • Limited underground parking is available at a daily charge of $9.00 plus HST
  • Daily Parking Fee ( 9.00  CAD)


Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas



  • Hotel renovated inFebruary 01, 2012
  • Total number of rooms:129
  • Total number of suites:129
  • Total number of rooms with only one bed:115
  • Total number of rooms with only double beds:14
  • Total number of non-smoking rooms:129
  • Total number of rooms for the physically challenged:13
  • Interior corridor
  • Total number of floors:7

Welcome to the Staybridge Suites Hamilton-Downtown the only upscale, all-suites hotel in Hamilton, Ontario with amenities to make an extended stay an extended pleasure. The Staybridge Suites offers superior accommodations with its spacious suites complete with fully-equipped kitchens and work desk with free high-speed wired and wireless internet access. Guests will also enjoy complimentary daily hot and cold breakfast buffet with fresh fruits, eggs, waffles, pastries and much more.

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Welcome to the Staybridge Suites Hamilton-Downtown the only upscale, all-suites hotel in Hamilton, Ontario with amenities to make an extended stay an extended pleasure. The Staybridge Suites offers superior accommodations with its spacious suites complete with fully-equipped kitchens and work desk with free high-speed wired and wireless internet access. Guests will also enjoy complimentary daily hot and cold breakfast buffet with fresh fruits, eggs, waffles, pastries and much more.

The Staybridge Suites Hamilton-Downtown has perfected the extended-stay experience. Keep up with your workout routine and your laundry with our complimentary guest laundry facilities and 24-hour Fitness Centre. Stay connected with work, family, and friends with our 24-hour business centre with free internet access. You can stock up on easy-to-prepare meals, snacks, beverages and necessities from our convenience store anytime. Complimentary guest storage units and direct dial incoming private phone lines are also available upon request.

Enjoy great food, drinks and conversation at The Social evening receptions every Tuesday–Thursday. Enjoy our heated indoor pool, or go outdoors to our modern courtyard.

Relax, rejuvenate, and revitalize at the Staybridge Suites Hamilton - Downtown.

Staybridge Suites Hamilton is within minutes of Hamilton's key business and attractions. A 7 minute drive to the world famous McMaster university and Hamilton Health Sciences.
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Staybridge Suites Hamilton-Downtown is the only "all suite" hotel. All 129 suites offer fully equipped kitchens and a "home away from home" feel.

Guest Reviews

Rated 4.0 out of 5 by 95 reviewers.
Rated 1.0 out of 5.0 by Water main break No one seemed to know what was going on at first. I know we can not plan for these things but again we were on the 8th floor with no elevators. No other rooms were available and we had a 9 year old that had major knee surgery 5 weeks earlier his second in 5 months. The heater was loud with a squeal coming from it and the blinds did not close leaving us to a wide open fully lit building next door. We have not been able to get away and were hoping this would be memorable for the right reasons. January 7, 2014
Rated 4.0 out of 5.0 by Slightly Let down The room was much smaller than I expected, and the lack of light eliminating curtains or blinds was not conducive to a good night's sleep. I left the room at 10:00 a.m. and returned from shopping at 2:00 p.m. but by that time my room had still not been cleaned. With check in at 3:00 p.m. that was an unpleasant surprise. Rather than be disturbed, I asked the staff person to simply give me clean towels, but I would have liked to have had the room cleaned and the bed made. December 10, 2013
Rated 4.0 out of 5.0 by Great Service, nice size room. We had a great stay for one night. Room was clean, staff very friendly and knowledgeable of area . Room was a nice size for the price. I would recommend this hotel. November 20, 2013
Rated 5.0 out of 5.0 by Great service Great service well meet staff treats you well great food Front desk excellent treatment November 18, 2013
Rated 1.0 out of 5.0 by I will not stay there again This is a nice motel in a rough neighborhood it is surrounded by head shops??? My biggest issue was the internet service was very poor I complained several times and their response was there are too many people signed on. Sorry that's not my problem. I found the food in the cafe was good. I will be working in this area a lot over the next year and will stay somewhere else November 10, 2013
Rated 5.0 out of 5.0 by Thanks for keeping us comfortable on race weekend We booked a hotel room the weekend of November 2nd/3rd because we had a wedding in Hamilton and then I was running the Road2Hope Half Marathon the next day. The staff were friendly and very accommodating, especially when I called down to the front desk to ask for a spoon and plate for my pre-race breakfast of Oatmeal. The front desk attendant came up to my room to deliver the items himself. So very nice! The room was clean, large and the beds were quite comfortable. Thanks so much for a wonderful experience. We will be back. November 6, 2013
Rated 1.0 out of 5.0 by Will not go back Checked in at around 8:00pm on the Executive floor. Called front desk to alert them that my bed sheets were dirty. - Agent was nice but not efficient. Her reply was; 1- Sorry we are sold out and house keeping is gone. 2- We have plenty of students who are residents (I wondered how that had anything to do with the situation) 3- Just use the other bed since there are 2 beds in the room. I requested to speak to a manager in service and was told there were none. Had to go out and purchase my own bed sheets for the night. I addressed my concerns with the front desk manager the next day but he could care less. He never appologized nor offered compensation. Breakfast on Executive floor was terrible. Upon checking in I registered my car for parking to be charged by hotel but was instructed to return to the garage to place inside the car a receipt provided by front desk. Was asked to do that prior to going to the room in order to avoid "a ticket". I pre-paid 2 days parking but when I returned the next day to the hotel, was told parking was full and had to "negociate" getting a spot for my vehicle. Will not go back. October 13, 2013
Rated 5.0 out of 5.0 by Yet another great stay at the Crowne Plaza Great service food was excellent at the resto Room very clean and comfortable October 7, 2013
Rated 5.0 out of 5.0 by Comfortable and pleasant staff Great hotel front desk well managed and very Pleasant to deal with.overall great experience October 3, 2013
Rated 5.0 out of 5.0 by Pleasantly suprised I was pleasantly surprised with my stay - I was expecting something average and it turned out to be quite a nice hotel. It was updated, clean and professional and the staff was nice. Will definitely stay here if I'm ever back in Hamilton for anything. October 2, 2013
Rated 5.0 out of 5.0 by Pleasant & Courteous Staff Had a short (1 night) but pleasant stay. Staff was very courteous and accomodating. Thank you! October 1, 2013
Rated 5.0 out of 5.0 by Excellant stay Stay was excellant rooms are clean and good was good . Front desk staff excellant service September 30, 2013
Rated 5.0 out of 5.0 by Excellent facility Great rooms , excellant sleep matresses Rates are reasonable and service is great September 23, 2013
Rated 4.0 out of 5.0 by small washroom the room was very large and the bed was very comfortable. we asked for a quiet room when it was booked and we were given the best location on the floor to ensure we were not disturbed. the washroom is too small to access more than one person at a time. overall we were pleased. September 11, 2013
Rated 3.0 out of 5.0 by rooms and service The rooms looked lovely, but both rooms felt damp despite air conditioning running and there was a musty smell in both rooms which was not good for allergy sufferers. No hair dryer in bathroom but front desk had one sent up upon request. Service was very good and very friendly . Beds were very comfortable. September 4, 2013
Rated 5.0 out of 5.0 by Clean & comfortable We stayed for 2 nights for a wedding in Hamilton. It was recommended by the bridal party. It was a very pleasant stay & I would definately recommend this hotel. It was very clean and comfortable. September 4, 2013
Rated 2.0 out of 5.0 by Overpriced and understaffed We stayed at the hotel to attend a wedding nearby. Although the staff was friendly, we found the hotel to be understaffed. Knowing that many guests were going to be registering at around 2:30 (between wedding service and reception) there was only 1 person at the front desk causing a long wait time. Although we were supposedly getting a "group discount", we paid more than a guest that booked a room outside of the group. By the time the cost of parking and a cot was added to our bill, it was over $160.00. I have never had to pay for parking and/or a cot at a hotel and I find this disgusting, considering how much the room was to begin with. On the sunday morning, there was a brunch organized in a private room on P3. The food was cold and there was no where near enough considering the cost. We had to ask for it to be replenished and many people went without certain items. Not to mention that a few of us were sick for the remainder of the day as well as the next. Overall, we were really disappointed with the experience. August 28, 2013
Rated 4.0 out of 5.0 by Good time for a family of 5 - with three young daughters As a family we like to support downtown locations - just a personal philosophy that believes in contributing to downtown revitalization efforts - so we were glad to find Crowne Plaza had a room big enough for my husband, our three daughters (ages 4, 6 and 9) and myself. I was a bit disappointed that there was no treadmill in the gym but I can understand given that those machines seem to break down a lot. On the other hand the gym was very spacious and I had it either to myself or shared with only 1 other person. The gym had empty space big enough to let me use my skipping rope. Can't argue with that. Girls liked the pools - just right for their ages. It was convenient to have a downtown mall so close (650 metres away by GPS if it was working correctly) where we were able to grab a bite to eat. Didn't eat at the restaurant but prices looked very reasonable! Room was a little dated but clean, bathroom was impressively spacious and staff were very pleasant and helpful. And, for our girls, just being at a hotel with cable is enough to have them walking on clouds. We will definitely go back. August 28, 2013
Rated 5.0 out of 5.0 by good service.nice room there was a problem with our reservations; totally my fault; and the staff/manager took care of it. fantastic, room was very nice, better than I was anticipating August 23, 2013
Rated 5.0 out of 5.0 by Clean rooms, friendly staff, great location Great location in downtown Hamilton, plenty of restaurants near by and a nice bar inside the hotel. My room was SPOTLESS, it was by far one of the cleanest hotel rooms I've ever stayed at. The furniture was super comfortable, and the bed - oh my goodness - I wish I had that bed at home with all the linen that came with it! I had a great night's sleep after a tiring flight, totally undisturbed. The staff were really friendly, everyone I walked by smiled genuinely and greeted me. I've stayed at a few other hotels in Hamilton, but this is the one I would recommend. August 20, 2013
Rated 4.0 out of 5.0 by Wi Fi signal. The Wi Fi signal is weak in a lot of the rooms. It's an on going problem that has not been addressed. August 19, 2013
Rated 5.0 out of 5.0 by very friendly stuff and clean rooms,great service... i find this hotel really help more than enough from what i expected, very nice stuff,great rooms,clean and housekeeping are very polite and friendly. August 16, 2013
Rated 5.0 out of 5.0 by Great hotel and winderful service I enjoyed my stay at this hotel and i will recomend it to my friends and family. Clean rooms, fast service good food August 16, 2013
Rated 5.0 out of 5.0 by Great staff, great location!! We had the opportunity to stay at the Crowne Plaza while in Hamilton. The location was excellent and in close proximity to St Joseph Hospital. The staff was extremely friendly, our room spotless and overall a great experience. We will definately stay there during our next trip to Hamilton. August 15, 2013
Rated 4.0 out of 5.0 by Very helpful staff 1. Convenient location 2. Friendly and Helpful staff 3. Comfortable bed August 14, 2013
Rated 2.0 out of 5.0 by Not best experience I have stayed at the Hamilton Crowne Plaza quite a few times now. Overall I have been pleased with the Hotel. This time was different though. I usually get the King Jaquizzi Suite, but this night it was booked so I took the Standard King suite. The prices we the same but the room was not even close to as nice. The shower was dirty, and overall atmosphere was not as nice as I expected for the price. The parking experience was a disaster. Going in and out of the garage seemed like an inconvenience to the parking attendant. The attitude I received was horrible. Then trying to get on an elevator was the most frustrating thing ever. It took me almost 45 minutes to get from my room to the parking garage. I heard people saying that two elevators were not working. With all this being said, I will probably not be staying at this hotel again anytime in the near future or possibly never. I'm sure some of these incidents are isolated but they were inconvenient to me enoght to stay away. Sincerely Jim August 2, 2013
Rated 4.0 out of 5.0 by hotel room This is aprx. the 5th time I have stayed at your place in the last 4 years and am still amazed you still take a shower with cold water. When my office has future meetings here I will stay at the Shearton down the road and walk up. They have warm showers there. Cheers Tom July 31, 2013
Rated 5.0 out of 5.0 by Super clean and spacious room. The room was very spacious and well cleaned. Very comfortable temperature inside hotel. Great staff. Everyone very pleasant and helpful. Had everything I needed. Overall, had a lovely stay! July 30, 2013
Rated 5.0 out of 5.0 by Excellent! Perfect experience for my stay. Staff was friendly and professional, rooms were clean and tidy, amenities were flawless! July 28, 2013
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