Rated 4.6 out of 5 by 113
Rated 4.0 out of 5.0 by Euroscot Lots of room, but staff could be more amenable
When I arrived i was not greeted as an IHG member, I asked for a room with a view, meaning towards the lake. The staff person said my room had a view, over the patio. The patio was a parking lot. They could have done better. I needed to extend my stay by an extra day, and asked for the same rate as i paid for the other 4 days and was told that was not possible. i said that the internet site provided that rate. After insisting i got it. But i should not have to insist in this way to get what is basic courteous service, to a frequent client. At the end of the stay the final bill was wrong. i had to have it correcfed. Other than that, in terms of location, comfort of room, everything was fine.
August 26, 2014
Rated 5.0 out of 5.0 by Fredtech Gorgeous hotel
We stayed there 2 nights and really enjoyed it. Full size fridge and the kitchen were impressive. Really beautiful hotel, nice courtyard.
August 23, 2014
Rated 5.0 out of 5.0 by moderate traveller Top notch facility
First time staying at a Staybridge Suites was not disapointing. Hamilton Downtown appears to be a new building and the suites are large, well equiped and comfortable. Will stay here again if the oportunity permits.
August 22, 2014