Rated 4.2 out of 5 by 71
Rated 5.0 out of 5.0 by ZumbaK Excellent STay
I stayed in this hotel for a training I was attending. I was extremely please with the entire experience. Just wish the breakfast on the weekend was available before 7:30.
September 24, 2013
Rated 2.0 out of 5.0 by Songbyrd67 Disappointed Visitor
While the Hotel is a nice one, I would not recommend it to anyone suffering with sleep disorders. I felt, all night, like I was sleeping with the lights on. The drapes, unfortunately, did not close in Room 307. The outside flood lights/security lights shone the entire night. I went to bed at 9:30 pm and was up "every hour on the hour." A horrible night and I could hardly stay awake during the conference at the Harrisburg Area Community College. Although, the hotel reduced mu bill by $15, it did not make up for the loss sleep. I was told by the receptionist, who was apologetic, that the curtains were removed for laundering afer a recent dog show.
In addition, neither shuttle bus driver opened the door for me to literally climb up and hop into the seat. Granted, they were not aware that I had spinal surgery earlier this year, or that I am a senior citizen. However, courtesy goes a long way.
Thank you for the opportunity to share.
September 20, 2013
Rated 2.0 out of 5.0 by JustDucky22 Will Not Return
First off our room refrigerator was not cold enough to keep anything in it and everything soured. When we checked in on Friday afternoon they didn't bother to tell us the outside of the bldg. was being painted and at 9 am there were men outside my window putting plastic over it so the rest of the weekend we could not look out. But before that at 7:30 am Sat. morning the landscapers showed up waking us up. Sunday morning we were awoken at 8:30 am by people in the Fair to Market parking lot behind the hotel racing their cars around w/ very loud mufflers. I called to complain and said do they do this every Sunday and was told a lot of the time they do but they never know when. So don't stay here if you like to sleep a bit late in the morning. Carpet had all kinds of dark stains on it. Otherwise room was fine.
September 19, 2013
Rated 2.0 out of 5.0 by TSmith127 Below average Stay bridge
I have stayed at other Staybridge suites and they have all been great. This was my first time have a bad experience at there hotel. When I arrived to check in it took them 20 minutes to locate my room in there system. Even though I had my email confirmation from there site. The next day I leave my room for about 5 hours when I returned my bed was not made it was like they removed everything placed on the sofa and placed the pillows on the nightstand and left mattress showing. While I was distracted by the bed I noticed the sink was half filled with water. I called the front desk to let them know about the sink they sent some one up pretty fast that was good. When I told them about the bed they said I can let the front desk know about it in the morning. When I checked out I told the front desk about all of the issues and She said that she would let house keeping know. When you travel and for vacation part of the experience is is coming back to a made up and cleaned room. I would stay at another extended stay in the future I just would not stay at this one again.
September 15, 2013
Rated 4.0 out of 5.0 by devonhill Update website
Website states shuttle to and from Complex which is the main reason we choose this place.
After checking in, we find out they are not running the shuttle.
VERY disappointed! It made it very difficult since everyone in our party had to be at the Expo at different times.
Problem with the faucet in kitchen leaking badly was corrected.
Kitchen facilities were nice but dishwasher detergent, coffee, etc was not replaced each day.
Breakfast was very sparse when we got there in the mornings..
No restaurants nearby.
September 11, 2013
Rated 5.0 out of 5.0 by JMBBowl Wish Staybridge had been my hotel for my entire trip
We were passing through Harrisbury, PA, on our way to Vermont to take our son to college and spent one night at Staybridge. We arrived late and left early, but this hotel left an impression. A very good one. We needed to grab a quick bite before bed; the staff cheerfully provided us with a map to a good restaurant nearby. The suite itself was clean and fresh-smelling. The beds were very comfortable. My eighteen-year-old son even remarked on his bed. There was a nice little kitchen in the suite. Too bad we didn't have time to use it. When we arrived at our hotel in Vermont, I made the comment to my husband that everything would be great if we could just have another Staybridge. I'm definitely going to check for Staybridge Suites in the future!
September 9, 2013
Rated 5.0 out of 5.0 by SixforUs Super convenient to Hershey!
We had a great time on our stay - the kids loved the suites and how roomy it was. The breakfast was a perfect addition for our family and plentiful. The staff was excellent and very accommodating anytime we needed anything.
September 7, 2013
Rated 4.0 out of 5.0 by POKBilly Solid experience
Despite a toilet that kept running my bed was comfy enough for a good night sleep. Wish the TV had HD but aw well. Still well worth it for the cleanliness, value and ok breakfast
September 4, 2013
Rated 5.0 out of 5.0 by Stacey14 Clean comfortable suite
Very enjoyable stay. Staff was very helpful and accommodating. The suite was very clean and comfortable. I would recommend staying here if you are in the area.
September 2, 2013
Rated 5.0 out of 5.0 by Jaclinette12 Exellence
This hotel is nothing but excellent! My check in, my room was clean, loved having a kitchenette, bathroom was clean and smelled great, bed was very comfortable, great night sleep, checkout ..all rated a 10. Would recommend any time!
September 1, 2013
Rated 5.0 out of 5.0 by pchypeppr clean, comfortable, convenient
The hotel was clean, service was good, and conveniently located.very good value!
August 31, 2013
Rated 4.0 out of 5.0 by KatDan Overall nice place to stay
We were pleased with our stay. The room was clean and the bed was comfortable. I did notice that out room was smaller then the other rooms of the same type which annoyed me. It would have been nice if my two year old had a bit more room to roam. I'm not sure why we were stationed in a smaller room. We payed the same rate as the others. But we would stay there again, I just would request a different room.
August 29, 2013
Rated 5.0 out of 5.0 by Patwiltravel Home away from home
Nothing short of perfection! A+. Recommend Highly.
August 29, 2013
Rated 4.0 out of 5.0 by ct172 Great experience
nice property, good breakfast
good customer service
lots of amenities
August 25, 2013
Rated 4.0 out of 5.0 by uncomfortable5yearold comfortable size room, horrible sofa bed
The staff was nice, friendly, and generally accommodating, but the breakfast service was a disaster! Not enough seating or staff to handle the morning rush. The dining area was dirty and staff were overwhelmed by the amount of people. The food was average to poor.
The room was generally comfortable (adequate size), but the sofa bed was EXTREMELY uncomfortable. My daughter slept in our bed - which defeats the whole purpose of finding a room that will sleep a family. She woke three times the first night, crying. We did not even attempt to let her sleep there the second night. My husband and I were unable to even sit on it. The coils jut right through and the bed was not even flat.
The king bedroom was comfortable.
August 23, 2013
Rated 4.0 out of 5.0 by Nikki51 Nice Stay
Cozy, clean,spacious room that smelled like Febreeze. Enjoyed our 1 night stay. Not too far from Hershey Park. Only complaint was the breakfast area was way too small. It was cramped and didn't have enough chairs. Many guest had to wait to eat or stand and eat. All in all nice place.
August 21, 2013
Rated 5.0 out of 5.0 by JPKpoetica Dog Show Stay
My dog and I were warmly greeted when we arrived.
I enjoyed my stay and would recommend this hotel.
I travel to many dog shows; this is one of the best facilities in which I have stayed.
August 18, 2013
Rated 3.0 out of 5.0 by Stay77 Nice Spacious Suite BUT wished it was cleaner & better maintained
Overall the staff we came in contact with were pleasant but no one really went out of there way to be overly helpful. I was actually more disappointed in the fact that the floors felt sticky and the mirrors and windows had handprints all over them when we checked into our room. I understand it was a suite and it is harder to maintain when people may live in the suites for an extended time period but little things that can be easily cleaned that are neglected kind of worry me of what big things may have been neglected during cleaning.
The free breakfast was decent and was continually stocked so that was a plus. We really enjoyed our 1 bedroom suite. It worked out great for 2 adults and 2 kids. This way the kids could watch some cartoons and go to bed while we were able to sit on the couch and watch our own tv to settle down for the night.
August 12, 2013
Rated 2.0 out of 5.0 by Susie06 poor communication
I stayed in a 2 bedroom suite which was very comfortable for 5 adults, 2 children and 2 toddlers. It was nice and clean upon arrival and the front desk staff was pleasant. As the day progressed and I went to the front desk to ask for extra towels and butter for our dinner; this did not arrive until 4.5 hours later. The next day we were up at 8 out by 12 and returned at 5 and our room was not cleaned ! We had a lot of garbage as the room only has teeny tiny waste cans. I complained at front desk and then was told the night before housekeeping did not show and the 2 front desk personnel needed to tend to all runs. This should have been communicated to me when I ordered extra towels and butter. There also was no excuse that our room was not clean by 5pm. The GM did take care of us but it was very disappointing to return to all this garbage. If they were short staffed then this should have been communicated to the guests. The buffet was nice but the staff was not very friendly maybe due to short of hands but also very slow. The buffet breakfast time is also very short 630-930. People are on vacation going to parks and sleep in it should go to at least 1030. Overall the hotel is beautiful but the time I was there they went through a rough patch with staff.
August 12, 2013
Rated 3.0 out of 5.0 by DhbTravel Staybridge Harrisburg
Room needs some work. Replacement sofa would help. A little more attention to house cleaning detail would help. While I would not cross this facility off of my list of places to stay because it was/is convenient to my needs, I would hope that the aforementioned things would be given some attention before another visit.
August 11, 2013
Rated 5.0 out of 5.0 by snuggles7 Great Stay
The room provided a real home atmosphere. Our stay was wonderful. The staff were very prompt to respond to any needs. I would definitely stay at this property again.
August 9, 2013
Rated 3.0 out of 5.0 by bhawes Great Service, Property needs a little attention
My husband and three children stayed at this hotel for a total of three nights. Overall, it was a good value for the money. The free laundry facilities were much appreciated. The breakfast was substantial. The staff was very kind (from the front desk to housekeeping). Our room was okay. It was clean upon arrival but had a funny smell. Subsequently we found out that pets were allowed in the hotel. I believe our carpet had been shampooed, hence the smell. The walls were scraped up and needed cleaning. Other than that we were all very comfortable. I would stay again. Oh and lastly, the rate I was quoted was not inclusive of taxes (even though I had asked). So upon checkout, it was higher than anticipated. These are surprises that are not welcomed.
August 7, 2013
Rated 5.0 out of 5.0 by leelee76 Nice stay!
We had 2 adults and 2 kids in our party. The front desk was really helpful with any questions we had. The pool was fun for the kids. The laundry was nice and clean. Breakfast was really tastey!
August 4, 2013
Rated 5.0 out of 5.0 by Shelly2013 Excellent stay
I loved evertthing about my recent stay and have since recommended you to 5 friends! I will defiantly return again
July 28, 2013
Rated 3.0 out of 5.0 by John9265 sofa bed
We had booked an one bedroom suite and expected that the room would have a pull out sofa to accommodate a friend of our daughters who we didn't feel that it was appropriate that she stay in the same room as us.
We only found out this when we were getting ready to sleep, the hotel staff informed us that you had to specifically request a sofa bed and they did not have any other rooms we could move too. They provided blankets for the girls to sleep on the floor but this wasn't comfortable and the girls had to sleep in a double bed in the same room as us.
July 26, 2013
Rated 2.0 out of 5.0 by jcoman Not my favorite Staybridge location
We got a two bed suite. Both rooms were very cramped. These rooms are smaller than the other staybridge locations I have stayed at. It would be okay for an extended stay for one person. two people would be marginal. three or four people? Not me.
Same complaint for the food court. It's very small and did not accommodate even a small crowd of people.
The gentleman that checked us in was very nice. The room was clean and everything was functional.
July 23, 2013
Rated 5.0 out of 5.0 by Reggie222 Great value for a homey feeling
Booked this for a conference next door at the Farm Show Complex. The shuttle service made things convenient. Loved the large rooms which many amenities including a kitchenette and real utensils, large fridge, coffee and tea. Loved the free buffet breakfast and evening receptions. Janet Rozzi was very helpful with arrangements for my group. Location is okay - you need a car to get anywhere especially for restaurants or shopping.
July 17, 2013
Rated 5.0 out of 5.0 by DC24 Excellent Service and nice rooms
There was en error with our reservations and we were upset at first, but the front desk staff really went above and beyond to see that we were satisfied with the different rooms they had to put us in. The rooms were nice and the customer service was excellent.
July 16, 2013
Rated 5.0 out of 5.0 by Tootsie22 Comfortable, all the amenities of home
We enjoyed our stay very much. It was convenient to our destinations. The staff was always courteous and helpful. We recomment Staybridge when given the opportunity. We did not have an opportunity to participate in the evening get togethers but they sound wonderful We had obligations on days offered.
July 15, 2013
Rated 4.0 out of 5.0 by camp Very good room, nice hotel, tough location
Stayed at this location because of it's proximity to Hershey Park (about 20 minutes# and Gettysburg #about 45 minutes). Loved the room, the staff was OK, and they had decent breakfasts. Though mobbed, the hotel was kept clean, and it never felt too crowded. The only problem with this hotel is that it's next to some kind of train yard, that loads cargo containers in the middle of the night.
July 11, 2013