At Candlewood Suites Slidell Northshore we recognize the needs of our extended stay and transient guests. We are pet friendly and are easily located off of I-12. We are in close proximity to the Northshore Mall, WalMart and Sam's Club. We are within walking distance of a variety of fast food and sit down restaurants including Starbucks.
The Holiday Inn Covington-Southeast boasts a perfect location, and offers easy access to businesses, attractions and the I-12 corridor. Our hotel is unique in that it contains its own full-service restaurant with room service, a relaxing sports bar, and a versatile reception space suitable for any occasion. Our pool is accented with LED lights, waterfalls and a cozy fire pit.
Our Holiday Inn & Suites is centrally located at the intersection of I-12, I-10 and I-59. Relax by our sparkling indoor pool and hot tub, recharge in the fitness center, or enjoy our Monday thru Thursday Guest’s Reception featured by our Café 372 Restaurant and Bar.
Our stay at the Holiday Inn at Covington, Louisiana was pleasant and met our expectations.
At some point in the reservation phase there was an error and the hotel did not have the wheelchair[More]
accessible room we had requested available for us. The room they had reserved for us was for Hearing Impaired. There was not enough space to navigate my wheelchair or to enter the restroom. A manager on-site promptly assisted and had a spacious suite prepared after about 20 minutes.
The bath tub/shower was not wheelchair accessible, but we accepted it anyway.
In this case, as well as most others, the error in the reservation is not what is "most" important to my husband and I.
As long as humans are performing tasks we can expect errors. What IS IMPORTANT to us is respectful, friendly service from arrival to departure, minimal errors and, if there are errors, that they be promptly corrected to our satisfaction.
On this trip, the Holiday Inn met or exceeded our expectations.
Making reservations by telephone was friendly, but a major error was made in accommodating special needs.
Service provided by a young lady at the front desk was cheerful and friendly which overflowed into the entire lobby.
Service provided by management evidenced care and professionalism.
Service provided by Housekeeping was adequate. [Less]