For an authentic taste of Muskegon, hotel patrons are invited to Third Street Grille. This full-service eatery features a menu packed with flavor, live entertainment and a kids-eat-free program, and much more.
Discover the convenience and refreshing experience of the only full service property in the Grand Haven. Feel your troubles melt away as you relax in our indoor pool or heated outdoor pool. Enjoy our nightly happy hour in Jack’s Lounge. Sip our signature Rum Bomber as you watch the sunset at our outdoor Tiki Bar. Have your morning coffee while strolling along our docks.
"Down to Earth Personable Staff, Super Clean Hotel and Kid Friendly Pool"
My family stayed at this hotel for a church event. The staff here was AMAZING! Originally our room had been booked on the 8th floor. The room had an amazing view of the lake. My 8 year old freaked[More]
out and refused to go up that high nor ride the elevator. Once in the room it was determined it would not work out for her. The staff was super helpful and gladly moved us to the second floor! Instead of waiting while they did all the paperwork stuff on the computer, they did it all happily while my family and I went to lunch. When we came back we gave them the keys and swapped rooms. It was VERY easy. It was really a nice stay. The hotel was full of other people that were meeting for the same event, so the pool was pretty full. My kids still had a total blast playing with their friends and making new friends. The pool was perfect for kids (it went to around 5' deep or so). The Jacuzzi was nice too. The whole area was kept clean even with around 25-30 kids playing in the pool at once!
Dinner there at night was very delicious. The kids ate free. There was a bowling tournament or something going on, so the restaurant was a little on the loud side with people drinking and the musician. The waitress we had there was very nice. The food was much better than your typical restaurant or hotel quality food. I would recommend going before the dinner rush or the "bar" rush. We had dinner at approx 8:30 p.m. and it took about 30-45 minutes to get it. The waitress was very nice giving the kids some bread and crackers to munch on while they waited.
The next morning the fire alarm woke us up early (around 4 a.m.) Something in the hotel system caused it to go off but it was actually nice how the alarm system is set up. Instead of just a beeping noise, it actually speaks to you and says to wake up, there is a fire in the building. This was nice since being away from home you are actually more likely to distinguish this from an alarm clock as an actual fire drill. For many it may have been annoying, but for my family it was used as a great opportunity to ensure the children knew how to respond in a real fire drill (of which they did fantastic in remaining calm). They were wide awake after the fire drill and didn't want to sleep. So they were excited to hit the pool up at 5 a.m. until 6:30 a.m. without anyone else there! My kids were in absolute heaven!
Breakfast was good the next morning at the restaurant in the hotel. The meal was free for children and for 2 adults. I only had to pay for my 15 year old! That made for a VERY cheap breakfast!
The staff was extremely friendly and helpful. They were very professional yet personable during the fire drill. They helped to maintain the calm among the tired and weary guests.
My kids were begging to come back right as we left and I truly believe if we come to the area again, this is the hotel we will choose to stay in! It's been nearly a month since our stay and they still talk about it with big smiles!
I am glad our group was booked to stay at the Holiday Inn. The hotel was clean and the room smelled fresh. The shower was heavenly and the pillows just perfect! The room was stocked with toiletries from Bath and Body Works along with make up remover wipes and stuff in case you forgot yours. There was a mini fridge and we had used a cot (which the staff was very prompt on giving us). There were plenty of towels in the room and plenty of towels in the swimming pool area! The swimming area was clean as was the bathrooms near the pool too. I would for sure recommend this hotel to any family that may be looking for a family friendly hotel or anyone who is looking for a nice relaxing get away. [Less]