Center yourself in the heart of the Chelsea Flower District at one of the most relaxing hotels in New York City. Our knowledgeable staff is available at all times to assist with any questions or requests and are true ambassadors of the neighborhood.
The location of our hotel is in the heart of Brooklyn. Walking distance from Brooklyn Metrotech, Barclays Center, BAM, DUMBO, Brooklyn Heights, Brooklyn Bridge, Brooklyn Promenade, and over 10 Subway lines within a couple of blocks that can take you anywhere in Brooklyn and Manhattan. Fulton Mall right in the corner of the hotel. Perfect spot for lots of shopping. Very close to many restaurants!
this was my second stay at this inn and the stay was as good as the first. There was a meeting/conference we were attending there and the room we stayed in was very nice and the meeting rooms were[More]
set up nicely.It was a good weekend. [Less]
From the time we checked in to the time we checked out, the service was outstanding!
While the room was typically NYC small, it was not a huge issue as we were out touring the city for the majority[More]
of the day and night. The bathroom is very small so for two women, we had to keep some amenities in the room.
Upon arriving to the room, I immediately asked for extra hangers. They were brought up promptly, and delivered with a smile. We also had an issue with our TV as we were unable to access network stations. Again, the service was prompt and pleasant. Trevor checked out the situation, left, and returned with a completely new TV. He couldn't have been nicer. Any calls I made to the front desk were answered pleasantly on the first ring. Henry at the front desk was outstanding! Always pleasant, and called me by name. He is a tremendous asset to the hotel! He was so great, I made a point of going to the lobby to meet him in person and thank him for his service.
The room was quiet and we had no issues with noise.
The complimentary breakfast was far greater than the standard continental one you get at other hotels. There were several hot choices, including a fresh pancake maker! Press a button, wait a few minutes, and the pancakes shoot out the side of the machine. No fussing with batter, the machine does it all. The overall selection of breakfast items was fantastic and too numerous to list.
The breakfast room can become very busy, particularly at peak weekend times. Try to get there as early as possible as seating is limited. That said, everyone was willing to share tables, if necessary. The hotel also offered fantastic take out trays if one wanted to take their breakfast to the room. What made the entire experience delightful was the service provided by Oscar. He greeted everyone with a smile and friendly comment and made everyone feel comfortable. What an outstanding ambassador for the hotel. A genuinely warm person, he had people laughing even when things were crazy busy.
Overall, this is a great hotel to stay in if you don't plan to lounge around for long periods of time in your room. It's conveniently located close to the Port Authority and within walking distance to Times Square, Macy's and several other amenities. [Less]
Let me get started by saying this hotel is not perfect for tourists visiting New York. It is around 1 hour on public transit (buses/subway), or a 20/30 minute drive. If you're willing to travel in,[More]
however, it is a great place. I personally prefer staying just outside of cities to get a real true sense of atmosphere and it lets my indulge in more local activities.
The hotel is located next to the highway, however noise was not a problem for me. The only noise that was a problem was actually from the car park whereby people would often stand around talking etc. This usually stopped by around 11:30pm though.
The room was great and has what you need. A nice, comfortable bed. A clean bathroom with a shower that works and has a good range of temperatures. The hairdryer in the room wasn't overly top notch, but that is too be expected and it appeared to be a pretty common hotel hairdryer.
Check-in was quick, with the WI-FI password being given to me without the need to be asked for. WI-FI was pretty fast for Facebook browsing etc, however at peak periods (during the evening) it did get slow and would on occasion completely lose connection. I did try to download a program that was 358mb and it would have taken 7 hours to download. Not great, as usually it takes me seconds.
Value for money was relatively good, however be sure to check around for the best price. I didn't and unfortunately was caught out by that.
Overall, though it was a great stay and I would definitely return and recommend it to others. [Less]