Located in the heart of the Kanawha Valley, our newly renovated public meeting space and public areas offer the best in amenities and features. Our brand new indoor recreation complex is the perfect place for fun and relaxation. The complex includes a new indoor pool with wading area, hot tub and state-of-the-art fitness center. Take a break on our outdoor deck with large fireplace/grill.
Our Award Winning hotel offers extensive amenities that we offer our guests. We offer a Manager's Reception every Monday - Thursday which includes a free beer, snacks, and freshly popped popcorn! Enjoy hot breakfast and Wi-Fi while staying with us! Customer service is our top priority!
Looking to have a relaxing stay in Hurricane, WV? Our hotel's many perks include the only indoor pool and hot tub in the county. We also offer a complimentary breakfast buffet that include bacon, eggs, biscuits, gravy, cinnamon rolls, grits, oatmeal, and a variety of cereals, milk, and fruits.
Comfortable, clean, convenient facilities - great indoor pool and exercise room. Quiet, clean, well-appointed room, bed, and bathroom. Close to TONS of shops, restaurants, stores, and if necessary[More]
hospitals and medical specialists. Outstanding staff willing to accommodate when possible (ask for a late check out and sleep in awhile!) A very relaxing place to hang out. [Less]
This is a normal stop for us every year on our travel from Florida to Ohio. The rooms are very clean and the staff is always very nice and will do anything to accomadate you. We had wanted a handicap[More]
room as my husband is handicap which I was surprised they advised they did not have. When I called for reservations they told us they did and we would have a handicap room which I thought previous years we had. When we arrived we were told we were on second floor with no handicap rooms but did change up to the last room at ground level. I know this is hard as people will always say they are handicap when they are not but my husband is visablely handicap with his legs, feet and heart. [Less]
I have stayed at this property for 15 stays since January 2015 -- that should tell you something! EVERYONE -- from the front desk staff to housekeeping -- is courteous, helpful and offers GREAT[More]
Can't say enough about the front desk staff: Michael, Kathy and Shilu (?) -- they always welcome me with a smile and go out of their way to exceed my expectations.
The servers Mandy, Amanda and Lindsay are always polite and prompt. I've enjoyed many chats with each of them.
Honorable mentions: Casey and Michael from engineering/housekeeping - they always have a friendly greeting when they see me.
This is the kind of customer service you can't buy -- it starts with hiring the right kind of people. Thank you, thank you, to everyone who has made my many weeks away from home, a "second home" that I'm happy to return to! [Less]