Rated 4.5 out of 5 by 181
Rated 2.0 out of 5.0 by gofizx Dated cramped and dingy hotel and amenities but attentive staff
The staff attentiveness and metro shuttle service are the only plus side to an otherwise unimpressive and outdated hotel. The common areas and hotel rooms are dingy and cramped. Make the wrong step out of the shower and you are in the toilet. Stayed here twice and NBC is no signal on the TV. Newer accommodations only a few minutes away in the Loudoun County area are, more spacious, more amenities, much less expensive and much closer to the airport.
November 23, 2014
Rated 5.0 out of 5.0 by Grumpy Pete Great location at reasonable price
This was my first stay at the Holiday Inn Express Reston Herndon-Dulles Airport and I was extremely impressed and pleased with my stay. The WiFi was great, the room was comfortable (except the pillows!), the buffet breakfast was very good, and the staff was incredibly friendly and helpful. In addition, there are multiple restaurants/food choices within easy walking distance and the hotel's shuttle will take you to locations w/in three miles of the hotel, including the Reston Town Center. I will definitely consider staying here again when I am back in the area.
November 22, 2014
Rated 4.0 out of 5.0 by JeffAL Very Nice Stay
This motel was clean and the staff was great. It was very convenient to just about anything.
November 21, 2014
Rated 5.0 out of 5.0 by rmjm2010 Great Staff, wonderful service as always
I have stayed at the Holiday Inn many times and have enjoyed each and every time I have stayed. Staff is wonderful, and very close to shopping and food areas. I will continue to stay at this hotel when I come to DC.
November 21, 2014
Rated 5.0 out of 5.0 by Dappy Dinx Best Bed and wonderful service that is affordable
I enjoyed my stay. And it was extremely Pleasant. look forward to going back there, either to attend another training or for leisure. I Highly recommend
November 20, 2014
Rated 5.0 out of 5.0 by Phil94 Superb
November 18, 2014
Rated 5.0 out of 5.0 by Maria02 This is a true gem of a hotel!
We were warmly greeted at check in by a lovely and welcoming lady named Lydia. She gave us a all the info. on the hotel, breakfast time, shuttle info. , and the keys to our spotless and well equipped room. It had a fridge , microwave, and a coffee maker, and an oh so wonderfully comfortable bed! Just nice to have such a good nights sleep when we were going on a 14 hour flight the next day and be stuffed into a tin can in economy after being manhandled by TSA .
Breakfast the next morning was perfect. Everything you could want for a nice breakfast including CHOBANI yogart.
I truly can't say enough about the staff here. They make you feel so at home, like you are family . Lydia, Ethan, everyone else there, housekeeping, breakfast room lady, everyone! We were on the park and fly rate and when we returned to get the car, the front desk staff was so welcoming and invited us to use the rest room and to have coffee. This place is a TRUE GEM! We will definitely return!
November 12, 2014
Rated 4.0 out of 5.0 by steverino27 solid hotel with a couple great extras
A nice Holiday Inn Express in a good location that allows easy access to both Reston and Herndon. They have complimentary bicycles available to take a ride on a nearby paved bike trail - such a nice touch. They also have a shuttle that will take you anywhere within a 3 mile radius.
November 8, 2014
Rated 2.0 out of 5.0 by FredHoo tiny bathroon
Choose this Hotel for it's location. Needs updating,tiny bathroom, poor pillows
November 7, 2014
Rated 5.0 out of 5.0 by Gary from Cleveland Friendly Staff nice clean Hotel
No complaints was in town for surgery at Reston Hospital. Very nice place to stay.
November 6, 2014
Rated 5.0 out of 5.0 by Grandpa George "Home away from home"
the staff were friendly and helpful when we checked in and the café staff were wonderful and kept up when it became very busy during the breakfast rush -they were cool under pressure-the two ladies did an outstanding job
November 6, 2014
Rated 4.0 out of 5.0 by HotelGuest12 Good economy lodging
The staff was wonderful. The room was comfortable. I appreciated and used the shuttle service. My stay went smoothly.
This place is not 4.5 star lodging. It is a 3 star hotel as compared to other places I've stayed. I had absolutely no issues with it. And, it's not at all a luxury hotel, which is what I expect when I see 4 or more stars.
November 5, 2014
Rated 5.0 out of 5.0 by Used nickname Great sevice begining when off plane.
Nothing to complain about everything needed provided for.
November 5, 2014
Rated 5.0 out of 5.0 by bruce1460 Great experience.
Would definitely return. Rooms are clean and updated.
November 4, 2014
Rated 3.0 out of 5.0 by cs1961virginia Average
This is an older property that is average. To be excellent and competitive it needs to be remodeled. The rooms are small and the property is out of date, but the staff is helpful and friendly and everything is clean. The fitness center was in working order and also clean but there were no wipes to wipe down exercise equipment after use - this seems to be a major oversight and should be corrected.
November 3, 2014
Rated 4.0 out of 5.0 by Edmo68 Overall nice place to stay
This hotel is kept clean and is fairly modern. Always enjoy the complimentary breakfast. The only negatives were there was no mini refrigerator (I like to keep some water bottles on hand cold) and there was not many outlets to plug in electronic devices.
November 1, 2014
Rated 4.0 out of 5.0 by steverino27 convenient location and cool amenities
Solid experience at this Holiday Inn Express. They have complimentary bicycles available to ride on the nearby paved bike trail - what a great service!
October 30, 2014
Rated 5.0 out of 5.0 by Dieguin Excelente servicio para viajeros de negocio
El personal del hotel fue muy atento, Mi viaje de negocios en esta oportunidad requirió comenzar mi jornada a las 3AM y el personal nos ayudó con cafe recien hecho y desayuno a esa hora, cuando habitualmente comienza a las 6 AM. El hotel está muy bien ubicado con facilidad de acceso al centro de negocios en Reston, tiene transporte gratuito a muchas áreas cercanas. El servicio y la atención son mis principales prioridades cuando viajo por negocio, que el huesped no tenga que ocuparse de solicitar cosas esenciales como la mesa de planchar, artículos de tocador. Hay una máquina de café en las habitaciones. Justo al lado del hotel hay un supermercado y al frente hay muchos comercios y buenos restaurantes. El hotel está muy cerca del aeropuerto de Dulles.
October 22, 2014
Rated 5.0 out of 5.0 by steggman Just what you'd expect from an Express...good value nice amenities.
Walking distance to many great eating establishments. Grocery store located right next door. Ethan at the front desk was super nice and knowledgeable about the area.
October 21, 2014
Rated 3.0 out of 5.0 by jim1332 great location
room was clean some problems checking in and confusion with our room
October 20, 2014
Rated 5.0 out of 5.0 by AndresPF Nice Day
Excellent Days here. Great Staff. Great service. Free shuttle service from the airport
October 16, 2014
Rated 5.0 out of 5.0 by KAPM Great Hotel
Best Service I have experienced in a long time. I travel weekly and I will go back every time to this hotel. I would say A to the service and hotel.
October 14, 2014
Rated 4.0 out of 5.0 by EMBB Parking for IAD
Great place to stay before and after travelling. Hotel is clean and safe.
October 13, 2014
Rated 5.0 out of 5.0 by Gma Pam Never slept better!
I like staying at Holiday Inn hotels, primarily for the beds! They are a wonderful luxury at the end of a long day of walking, sightseeing. Upon arriving at the hotel, we were greeted by a very friendly staff who was more than helpful the whole four days we were there. Everything was very clean, comfortable and staff were very friendly, helpful and accommodating. Couldn't ask for anything better and will be back when we return to the area!
October 11, 2014
Rated 4.0 out of 5.0 by jhalin Review
Good value, clean and comfortable. staff is friendly. close to dulles airport.
October 10, 2014
Rated 5.0 out of 5.0 by Indy0465 Great stay close to IAD
The front desk staff was welcoming, friendly, and accommodating. There is a Safeway supermarket next door, and other dinning options across the street. The microwave in the room was very useful. Free breakfast in the morning offered multiple choices. Although I did hear some room noise when walking down the hallway, once in the room I heard no other room noise whatsoever! Very quiet and restful sleep with two differing firmness choices of pillows. Van service to and from IAD.
October 9, 2014
Rated 4.0 out of 5.0 by daydreamer357 Hospitable staff, clean shuttle
Nice for the money. Clean, adequate, simple, reasonably priced, no hassles.
Shout out to Ethan at the front desk, who was most hospitable.
October 9, 2014
Rated 5.0 out of 5.0 by Tete1818 Employees
The people who work at this location is what keeps me coming back and recommend it to other people. Vi, the front desk agent is a great addition to your staff. Always, makes me feel welcome and goes above and beyond his duties.
October 7, 2014
Rated 5.0 out of 5.0 by jjlee77 Nice
Good repeated stays. Nice and clean. I like having the grocery store next door and drug store 1 block away. Great location.
October 7, 2014
Rated 5.0 out of 5.0 by 7000Spaces Friendly Staff
Most hotels are the same, comfortable mattress, fluffy pillows, extra towels, flat screen TV, but the difference is the people.
I was not expecting the staff to be so genuinely courteous and kind. Always smiling, always helpful, always accommodating. Our team travels a lot, and this hotel is the best kept secret near Reston. The rooms were clean, the service was expedient, the breakfast was ...well continental is what it is, but the staff truly made our stay an exceptional one. We stayed a week and were working very long days, we took up residence in the Great Room to finish our work through the late hours, cranked on coffee and candy bars. A few minutes later, the night manager was passing out health bars and bottles of water. Accommodating is one thing, but again, genuine and kind are another. We would stay again, no question.
October 7, 2014