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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    95%
    Recommend This Property

    Overall Experience

    4.6

    based on 225 reviews
    95%
    Recommend This Property

    Ratings Breakdown

    225reviews

    • 5 Stars
      167
    • 4 Stars
      39
    • 3 Stars
      8
    • 2 Stars
      4
    • 1 Stars
      7

    Clean, Comfortable, Quiet

    By

    February 25, 2015

    The hotel was beautiful inside. Nice common area. Rooms were up to date. Loved the walk in shower, lots of hot water! Comfy beds, pillows were a little small. I'm just used to longer pillows. Nice having a kitchenette. Didn't use the stove but did use the microwave and fridge. Plenty of outlets, perfectly placed to charge my phone at night. The hotel was nice and quiet. The shades to darken the room were nice. I actually slept until ten am one morning which is unheard of for me. Loved that. No noisy housekeeping could be heard. The ladies I encountered were very sweet and kind.

    Posted byHotelStaff
    February 26, 2015
    Thank you so much for your thorough five-star review of our property! Who doesn't love sleeping in a little longer than normal? We hope that when you come back to Hot Springs you will choose to stay with us once again.
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    Clean, comfortable

    By

    February 25, 2015

    Good value, excellent service, dog friendly. Alph, the golden, was treated with utmost respect. See picture.

    Posted byHotelStaff
    February 26, 2015
    Thank you for taking the time to write a great review of our hotel and for posting a picture of Alph! We love our four-legged friends as much as we love our two-legged ones! It was a pleasure getting the opportunity to visit with you and Alph on several occasions. We hope that when your travels bring you back to Hot Springs you will choose once again to stay with us!
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    Great stay!!

    By

    February 24, 2015

    The suite was So clean and the view from our suite was beautiful overlooking the lake. The suite was furnished with "real" dishes, "real" glasses and silverware. The bed linens were wonderful. Loved the size of the room. The staff was very friendly.

    Posted byHotelStaff
    February 25, 2015
    Thank you for your five star review of our property! Our staff strives to ensure we create a "Great Hotel Guests Love!" We hope to see you again soon!
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    Enjoyed my stay

    By

    February 19, 2015

    club

    The bed was very comfortable and I slept so peacefully. I'll enjoy staying with you in the future.

    Posted byHotelStaff
    February 20, 2015
    Thank you for your five star review as well as being an IHG Rewards Club Member. We are happy to hear that you slept peacefully and look forward to you staying with us again in the near future.
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