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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    95%
    Recommend This Property

    Overall Experience

    4.6

    based on 243 reviews
    95%
    Recommend This Property

    Ratings Breakdown

    243reviews

    • 5 Stars
      182
    • 4 Stars
      41
    • 3 Stars
      8
    • 2 Stars
      5
    • 1 Stars
      7

    Friendly staff and clean rooms..

    By

    April 15, 2015

    Loved the movie room, my group and I had a blast. The staff was always friendly and helpful and the hotel was very clean.

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    The staff did a wonderful job!

    By

    April 14, 2015

    club

    The staff (especially the front desk staff!!) did a wonderful job in all aspects! The front desk staff (manager and everyone we came in contact with) went over AND above what was expected by contacting a travel site, by phone and told them that our reservations were wrong and even got the travel site to refund our money to our credit card. The breakfast and dinner crew also did a great job keeping guest happy while doing their very well. One evening one of the staff actually delivered some warm cookies to my lovely wife while they were still hot. Our room was well attended also. Wow, they all did a great job. Thank you to the Staybridge Suites in Hot Springs, Arkansas.

    Posted byHotelStaff
    April 17, 2015
    Thank you for five star review of our property and for your kind words concerning our staff. Sometimes, booking through opaque websites (Hotels.com, Expedia.com, etc;) can present unforseen complications but our staff will do whatever is necessary to make sure our guests fully enjoy their stay. We appreciate your business and look forward to seeing you again soon.
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    Awesome hotel

    By

    April 13, 2015

    club

    The rooms are clean, the breakfast and evening social were nice. The location is great and close to many eating venues.

    Posted byHotelStaff
    April 15, 2015
    Thank you for taking the time to complete a review of our hotel and for your five star rating. Our proximity to many restaurants here in Hot Springs makes our property stand out above others. We look forward to being of service to you again the next time you visit Hot Springs.
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    great service

    By

    April 08, 2015

    excellent accomodations. clean room with many amenities. Only issue was room thermostat would not go less than 68 degrees F. Loved the facility.

    Posted byHotelStaff
    April 11, 2015
    Thank you for your five star review of our property. We apologize that you experienced issues with your thermostat. After checking out we were able to identify the problem and perform a proper reset on the thermostat and fix the issue. Thank you again for your great review and we hope that we can be of service to you again soon.
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