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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    95%
    Recommend This Property

    Overall Experience

    4.6

    based on 271 reviews
    95%
    Recommend This Property

    Ratings Breakdown

    271reviews

    • 5 Stars
      202
    • 4 Stars
      48
    • 3 Stars
      8
    • 2 Stars
      6
    • 1 Stars
      7

    Excellent value for rate

    By

    July 03, 2015

    My overall experience at Hot Springs Staybridge Suites
    was excellent. I did have a window view of Lake Hamilton

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    nice room great veiw

    By

    July 02, 2015

    club

    room was extra clean and the bed was great. my son really enjoyed the view. the pool was nice although we didnt swim.

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    Great Service

    By

    June 29, 2015

    platinumelite

    The staff were and always have been very nice! The property is very well kept.

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    Great/Bad

    By

    June 25, 2015

    club

    This place was very clean, the suite was roomy with nice bathrooms. The beds in one bedroom were just fine. However the King bed in our bedroom was terrible. It had a huge sag in the middle making sleep downright hard. The Hotel breakfast was Great and everything else was wonderful with one other exception. I only meant to book for a one night stay. I booked online and when I put in the check in and check out dates I booked for 2 nights instead on 1 night. They would not give me my money back, said No refund because I booked at a special price. So I had to pay for two night stay when all I needed was a one night. This made my one night stay a little on the expensive side. Also was upsetting, making my stay not quite as enjoyable.

    Posted byHotelStaff
    June 29, 2015
    Thank you for taking the time to write a review about your stay at our hotel in Hot Springs, AR! We apologize there was some confusion with the rate you booked. When booking the advance purchase rate it is cheaper however, it is also non-refundable so even if you try to change the number of nights it is not possible since the payment is taken right away. That is one of the main policies for the Advance Purchase rate. We hope to see you next time you are in the Hot Springs area!
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