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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    95%
    Recommend This Property

    Overall Experience

    4.6

    based on 229 reviews
    95%
    Recommend This Property

    Ratings Breakdown

    229reviews

    • 5 Stars
      169
    • 4 Stars
      41
    • 3 Stars
      8
    • 2 Stars
      4
    • 1 Stars
      7

    Repeat stay.

    By

    March 04, 2015

    We look forward to our stay at this location each year. We come to Hot Springs for the races at Oakland Park. Visiting with old friends and making new ones is always part of our visit at Staybridge Suites in Hot Springs.

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    Hot Springs

    By

    March 03, 2015

    club

    Was better than expected and I thought a good value in comparison to others in the area.

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    Great Stay for Great Price

    By

    February 27, 2015

    What a value for a great stay!!! This place is great and the staff is excellent.

    I traveled for business but in the future would come back and stay for vacation purposes with the family.

    Posted byHotelStaff
    February 28, 2015
    Thank you for your five star review and for being a valued Gold IHG Rewards Club Member. We appreciate feedback from frequent travelers like yourself and look forward to your next visit to our property whether it be business or with your family.
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    Homey atmosphere, perhaps too much so.

    By

    February 26, 2015

    platinumelite

    I really like the layout of this hotel, with it's staggered hallways and homey decorations. The rooms are really nice and clean, it has a beautiful view of the lake if you're on the right side, and the hot breakfast is good.

    The thing I didn't like is that the staff started vacuuming the lobby during the breakfast hours. It was really noisy and obnoxious, that could have waited until 12-3, between check-in and check-out times. It was almost impossible to enjoy the news and converse with my coworker.

    Also, my coworker complained of hearing noise the night before, and we discovered it was me slamming the toilet seat down (I didn't think I was being that loud). But that type of disturbance is typical.

    Overall you will enjoy your stay here. I just think the staff could be a little more considerate.

    Posted byHotelStaff
    February 28, 2015
    Thank you for your thorough review and for being a valued Platinum IHG Rewards Club Member. We enjoy receiving feedback from frequent travelers such as yourself in order to let us know when and where we are doing well and where there are areas for improvement. I have spoken with the breakfast staff concerning vacuuming when there is a presence of guests still in the great room. We apologize for any inconvenience this may have caused you as well as your co-worker. We most certainly hope that you will give us another chance to earn your business on your next visit to Hot Springs. We hope to see you soon.
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