Rated 4.7 out of 5 by 27
Rated 5.0 out of 5.0 by southHAND It's all about the staff
The hotel is nothing spectacular- it's a staybridge and, well.... that's what it is!
The staff, however, was great. Elizabeth is awesome. I was in a horrific mood when i arrived after a terrible day (ok... year, to be honest!) and the worthless IHG "platinum' line refused to correct a 4 minute old reservation error that was due to incorrect info in the android app after the website was down for maintenance. anyway, Elizabeth somehow turned my sleep deprived mood around- no small task.
to sum it up, i am not a review writing kind of guy, but i felt compelled to compliment a very helpful staff. if only the call center in the PI were on par with them, IHG would really have something.
the only issue i had was a derogatory comment aimed at me being left handed. i want to go on record and state that, contrary to the opinion of some, we left handed people do not have paws. we are not animals, and we have hands just like our right handed friends. (as i'm sure you've surmised, this is an inside joke)
December 5, 2013
Rated 5.0 out of 5.0 by Hoopie Thanksgiving holiday
Had a wonderful experience at Staynridge Suites Willowbridge. Staff was extremely polite and very helpful . The room was perfect as was the included breakfast and happy hour . Thank you again we will stay with you whenever our travels bring us to your area. Excellent value !!!
December 2, 2013
Rated 5.0 out of 5.0 by Floridan Pleasant Stay
Great Staff, Wonderful Breakfast, Clean Room
My only complaint was the bed was very hard.
December 1, 2013