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    Staybridge Suites Houston Willowbrook

    Hotel suites near Houston, TX offer plenty to do.


    Travel to Houston, TX and book your next stay at the Staybridge Suites® Houston Willowbrook hotel. This hotel offers easy access to Beltway-8, Highway-249 and Highway-290 to nearby companies, business areas and Houston attractions. Work, relax and rest at this inviting hotel property with essential guest amenities and appealing hotel features for a comforting stay.


    Corporate guests looking for extended stay hotels in Houston can take advantage of convenient travel to National Oilwell Varco headquarters, Baker Hughes and the Willowbrook and Sam Houston Parkway business areas. Our leisure guests may enjoy the Heron Lakes Golf Course or a horse race at the Houston Race Park.


    This property has 1 and 2 bedroom suites and studios to accommodate our guest’s needs. These spacious areas include a work area, fully-equipped kitchen and free wireless everywhere access so you stay connected to your family, friends and colleagues during travel.


    Engage in a friendly conversation after work at The Social reception every Tuesday-Thursday evening or light up the grill at our Outdoor Living Room. Start your day with a free breakfast or a snack from the 24-hr Pantry. You’ll be glad chose to settle in at Staybridge Suites with plenty of things to do and the comforts of home.

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    Quick Info

    • Check In: 3:00 PM
    • Check Out: 12:00 PM
    • Minimum Check-In Age: 18
    • Late Check Out Available
    • Parking: Free
    • Print Fact sheet
    • Chat Online
    • Important Update
      [{"start": "1417755600000","end":"1421470800000", "desc": "The hotel will be undergoing replacing the wood vinyl and carpet in guest rooms starting on December 11th through February 28th, 2015."}]

    Hotel Highlights

    • On-site Guest Self-Laundry Facilities
    • Complimentary Breakfast Buffet
    • Standard Wireless Internet service is free for all members
    • On-Site Fitness Center Available
    pet policy
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    local guide
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    groups and meetings
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    green engage

    GETTING HERE

    STAYBRIDGE SUITES HOUSTON WILLOWBROOK
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    93%
    Recommend This Property

    Overall Experience

    4.4

    based on 101 reviews
    93%
    Recommend This Property

    Ratings Breakdown

    101reviews

    • 5 Stars
      64
    • 4 Stars
      27
    • 3 Stars
      5
    • 2 Stars
      1
    • 1 Stars
      4

    Hospedagem

    By

    April 18, 2015

    club

    Gostei muito da atendente Arielle e do senhor que ficava a notie, ambos são muito simpaticos e socializavam com a gente.

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    Location Location Location

    By

    April 08, 2015

    club

    Very convenient to the Sam Houston Race Park. It is literally across the highway from the Horse racing track.

    Posted byHotelStaff
    April 13, 2015
    Hello K.R., Thank you for your comments. We are very glad we were able to be close to the facility you needed to attend and that you were able to commute there easily. We look forward to seeing you again next time you visit Houston!
    Posted byHotelStaff
    April 10, 2015
    K.R. Thank you so much for taking the time to complete this review. We will see you the next time you are in Houston!!! Thanks again.
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    Quiet Room

    By

    April 08, 2015

    club

    Overall a very nice hotel. Friendly service, quiet, clean room. Well appointed and comfortable.

    Posted byHotelStaff
    April 08, 2015
    Hello Hitman55, Thank you so much for your comments! We are very glad that you had a good stay. Please come see us again soon!
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    Billing Dispute

    By

    April 06, 2015

    I stayed at this hotel using my rewards points. When I checked out, I noticed that there was a charge on my receipt. I questioned this charge and the young lady at the front desk told me that was the typical charge that the hotel bills the rewards program and the charge would not appear on my credit card. The next day, I checked my credit card statement and there was that charge. I called the hotel and spoke with the lady at the front desk. She told me that they had caught the erroneous charge and had reversed it that same day. I waited a couple of days and checked my statement again and the charge was still there. I again called the hotel and this time was told that there was no one there that could help me but my information was going to be turned over to the manager and was told that she would call me back. A couple of days went by and still no return call. I called the hotel again and was told, once again, that they would give the manager my information, yet, still no return phone call. Finally, after three separate calls to the hotel and just over one week after I checked out, the erroneous charge was credited. Never did I receive a return phone call as I was told nor did I receive an apology. This is strictly unacceptable. I like this hotel and it has always been my preferred hotel in the area. However, my experience on this stay was anything but good. I will seriously rethink ever staying at this hotel again.

    Posted byHotelStaff
    April 08, 2015
    Hello CLT512, I want to apologize for the way the billing dispute was handled on our end. I have researched and, the $23.00 charge was credited back at check-out, and the credit was reflected on the final bill given to you at check out. Once a charge is reversed on a credit card, it does take 7 to 14 business days to show up on the card statement. As far as the calls for a manager to call you back, I want to apologize for this again. The management did not receive notification to call you, but if they had, they would have called you and assisted you in any way they could to ensure that you were satisfied and happy and that the situation was handled smoothly and efficiently. We understand and are sorry for the inconvenience and poor level of resolution that was offered. We will use this review as a training issue to ensure this does not happen again. Being a preferred hotel for our guests is important to us and we would like to remain your preferred hotel. Please come see us again so that we can make your stay a comfortable and relaxing one.
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