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Rated 4.8 out of 5 by 49 reviewers.
Rated 5.0 out of 5.0 by Enjoyed my stay Friendly staff and a kitchenette you can really use at a reasonable price. Breakfast better than most comparable hotels. February 16, 2014
Rated 5.0 out of 5.0 by One of the best in Houston I travel to Houston almost every week and I have found this is one of the best places to stay. Great staff! February 16, 2014
Rated 2.0 out of 5.0 by Very disappointing I was very disappointed in this Staybridge Suites property. It was my first stay at a Staybridge property having mostly stayed in the Express properties. I, apparently wrongly, was expecting the Staybridge to be nicer than the Express. I thought since the property seems to be geared towards longer term stays and seemed to have higher rates that it would be more comfortable and nicer than shorter stay properties. It was the opposite of what I expected. The mattress was lumpy but worse than that it was either plastic or had a plastic covering. I couldn't believe it. Did they think I would wet the bed? That just blew my mind! It was nice to have the kitchenette and it was equipped very well. However, the ice maker in the refrigerator didn't work and there were no ice trays. Also there was no ice machine on the floor. I had to go downstairs and have a staff member get me ice from the kitchen. The curtains were impossible to close or open unless I stood on a chair to hold onto the stick as close to the top as possible. There is very limited housekeeping at this property and if you want service on Sat or Sun you have to request it by a certain time on Fri. I did that but received no housekeeping service on either day. When I got back to my room on Sat and it had not been serviced I called. A staff member came and I left the room to allow her to work. Five minutes later I see her walk through the lobby. I went upstairs to my room and all she had done was make the bed, empty the trash and leave some towels. The dirty towels weren't even removed. The next day I again received no service even though I had requested it. I cannot recommend this hotel. I hope that all the Staybridge properties aren't like this but this one should definitely be avoided. February 5, 2014
Rated 5.0 out of 5.0 by Very Helpful and Courteous Staff Stayed at the Staybridge during a stopover in Houston due to a flight cancellation. Even though it was after their shuttle service cutoff time, Bryce (sp?) still picked me up at the airport. Upon arrival at the hotel, the staff was friendly and accommodating. January 31, 2014
Rated 5.0 out of 5.0 by Great home type atmosphere close to airport Excellent place to stay that does not feel like a "hotel" with four walls and a bed! January 28, 2014
Rated 5.0 out of 5.0 by Great Service Stay was very nice with no problems. NIce to have a social time with food at hotel January 27, 2014
Rated 5.0 out of 5.0 by Great Room I had to stay here for business and plan on returning. Great staff and clean rooms! January 24, 2014
Rated 5.0 out of 5.0 by great service Great Service and friendly staff, look forward to next visit at this location January 21, 2014
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