Rated 4.9 out of 5 by 31
Rated 5.0 out of 5.0 by Dfpont Excellent Staff, clean property
Outstanding customer service from the entire staff.
All members of the staff go out of their way to insure you are well taken care of.
August 27, 2013
Rated 4.0 out of 5.0 by TRO762 Great Place to stay
I WAS NEVER ACKNOWLEDGED AS PLATINUM IHG MEMBER. A GENTLEMAN WHO REGISTERED BEFORE ME WAS WELCOMED AND WAS GIVEN A SMALL GIFT BAG. NOT SURE WHAT HIS STATUS WAS.
August 26, 2013
Rated 5.0 out of 5.0 by SarahB45 Employee customer service
Front desk employee, Jasmine, was outstanding. She went to the airport to pick up my family members arriving for a pre-cruise stay. My daughter's luggage was late in showing up but instead of being impatient and leaving them there to figure it out, she insisted on staying until it showed up and brought them promptly back to the hotel. She was courteous and efficient on other occasions during my stay.
August 12, 2013
Rated 5.0 out of 5.0 by TheTraveller68 Great facilities, location and excellent service
The hotel room is very clean and well maitained with a great environment that invites to stay in the room.
The hotel is also perfectly located fairly close to the airport which is a big plus.
Service is excellent with friendly staff .
August 2, 2013
Rated 5.0 out of 5.0 by JackRabbett Great place to stay
Excellent staff and atmosphere.
The only flaw is the nightstands all seem to have the same defect. The top is not level and the drawers roll open all the time.
July 31, 2013
Rated 5.0 out of 5.0 by Hurricandy Nice Place!
I spent two nights here on business. Comfortable, clean rooms, and friendly staff. I appreciated the meals offered, breakfast everyday and dinner Tuesday through Thursday. Nothing fancy regarding the food, but it was tasty, hot and free, and much appreciated after a long day! I would definitely stay again!
July 30, 2013
Rated 5.0 out of 5.0 by LWms Excellent Property
I wish I could have stayed longer!! The staff was excellent. They were all very friendly and hospitable. The lobby and patio area was very nice. The evening SOCIAL dinner is a very nice touch. The room was very comfortable, and made you feel right at home. I will definitely stay here again when I return to Houston.
June 16, 2013
Rated 5.0 out of 5.0 by Texasmom5 Friendly service, comfortable, and quiet.
Quick and courteous service upon check in. Loved the goodie bag snacks for Priority Club members. Room was spacious and very comfortable. The room was quiet, the bed was comfortable, and the breakfast buffet was nicer than I've encountered anywhere.
May 24, 2013
Rated 5.0 out of 5.0 by RedRed850 Clean & Comfortable
My family and I stayed here for 3 nights. The hotel was nice, and clean, and also had nice friendly staff. I like the way the rooms are setup.
May 6, 2013
Rated 5.0 out of 5.0 by Donner Staybridge Houston Airport
Great service, friendly staff, and lots of amenities highlight the travel experience at this hotel. A definite "thumbs-up"!
April 30, 2013
Rated 4.0 out of 5.0 by Nirdiam111 Above all expectations
Rooms are new and very comfortable.
Complementary food including breakfast and lunch are very good.
Only problem is that the hotel is far from the city center .
Other than that perfect!
April 29, 2013
Rated 5.0 out of 5.0 by ShaneNB Great staff and great management
Always ready to assist or provide solutions. Great staff, recommend this hotel to everyone.
April 17, 2013
Rated 5.0 out of 5.0 by Larry80 Great facility and staff
This hotel is very clean and comfortable. We stayed for three nights and every staff member we came in contact with was exceptionally friendly and helpful.
April 2, 2013
Rated 5.0 out of 5.0 by Roger53 Great property with excellent rooms.
My recent stay at this property was quite enjoyable. The staff's willingness to help and provide information was excellent and I truly enjoyed my room. Being a platinum Priority Club Rewards member, they immediately recognized my status and offered me a nice upgraded suite. Being away 200 nights per year, a comfortable and enjoyable property is quite important and I will be back to this location.
March 12, 2013
Rated 5.0 out of 5.0 by Suerowntree The most comfortable bed I ever had in a hotel
This is one of best hotels I've ever been in cant say enough good thing about it, We would recommend it to everyone!!!
March 12, 2013
Rated 5.0 out of 5.0 by Gmart Great stay
This hotel is excellent for families with children. Great accommodations with a home like feel.
March 11, 2013
Rated 4.0 out of 5.0 by FeetTravler Great new location
This is a great loacation and property. Brand new and very cheerful staff. Exceptional stay here and very close to IAH airport, but not too close.
March 10, 2013
Rated 5.0 out of 5.0 by Briant Second stay at this property
New property, rooms are great . Staff was very nice both times I stayed. Close by Bush airport and easy on to the Sam Houston.
January 23, 2013
Rated 5.0 out of 5.0 by Joe7147 Excellent Hotel
Room was bright and roomy, Staff was friendly and helpful on check in. Nice hot breakfast included in price and of course you can't beat free wine and beer at the evening reception :).
January 23, 2013
Rated 5.0 out of 5.0 by acaathome Great Hidden Gem
We stayed at the hotel both pre and post cruise,
The rooms are immaculate and very clean as the hotel is very new, the beds are sooo comfortable and we found there was plenty of room for two adult and two children, Don't be put off with the rooms saying they only hold 2 persons...
We got free microwave popcorn which the kids loved..
Internet was provided fee of charge and was fast,
Breakfast was good.
The Evening snacks and drinks available during the week were a bony especially with two hungry children.... The only thing was when we came back it was the weekend and they do not offer this at the weekend.
All in all a great stay, very close to the airport.. Would definitely use again.
Thank you for your hospitality, The Seath Famiy
January 2, 2013
Rated 5.0 out of 5.0 by matypuppy Excellent Hotel!
I was very pleased with my recent stay at this hotel. It was new, clean, quiet, and safe. The beds were extremely comfortable and the room was well organized and perfect for two families as we booked the two bedroom suite.
The hotel is near the airport, but we did not hear any planes in the room. The breakfast was fresh and hot and the staff was extremely kind from the housekeepers to the front desk staff.
Overall a great experience and highly recommend!
November 25, 2012
Rated 5.0 out of 5.0 by Random Warm Staff Great Place
The staff are very warm and friendly. All are competent and they all go the extra mile to make guests feel welcome and comfortable. The property is new and they are still decorating and working out the kinks but staffing isn't one of them.
November 14, 2012
Rated 5.0 out of 5.0 by josh33 Very Comfortable and Quiet!
This is an extremely nice and quiet place to stay. My number 1 choice when I come to Houston!
November 2, 2012