Rated 4.8 out of 5 by 49
Rated 5.0 out of 5.0 by flightcancelled Great Place!
This hotel was great for a couple of nights and would have been perfect for a longer stretch if needed. The staff was very helpful and provided the services that were needed without hesitation. The beds could be a little softer for my taste but they were still comfortable. I definitely recommend this hotel. By the way, I am not air crew, but there is no option for other. I was simply stuck at the airport for two days due to a cancelled flight.
January 20, 2014
Rated 3.0 out of 5.0 by Ms G Stylish Efficiency, Comfortable bed
Flying from NJ to TX was challenging enough after my luggage was lost in Bush International Airport. Luggage found 2 hours later, great taxi driver on the way to the StayBridge Suites. Front desk staff was nice but booked me in a suite with no running water in the kitchen. I was told I would get a price reduction upon check-out but that never happened. So just make sure all the facilities are operational.
January 18, 2014
Rated 5.0 out of 5.0 by dan508 great
Great staff great upgraded room great breakfast
Although we did not use it the outdoor pool area with fire pit looked very inviting
January 14, 2014
Rated 5.0 out of 5.0 by Gigi7979 Great Hotel and Staff!
Everthing was wonderful and I really appreciate the great guest service!
January 13, 2014
Rated 5.0 out of 5.0 by Kruntappe Pleased beyond expectations
This was just a quick overnighter on a trip to asia- I was most concerned with the speed of airport pickup-- it was terrific-- but the real benefit was the service of both drivers-- the airlines would not check my baggage through so i had 250 pounds of stuff to lug and i had just been through a series of opperations-- serious stuff- i did not tell the drivers but they were more than willing to help me out and on the drop off the driver actually moved my bags 2 times while i was getting a cart- The check in and out staff were terrific-- arranging for me to get some much needed food as the airlines did not provide any-- I was flying first class but the service at this hotel was the real first class-- not the expensive seat i paid for-
January 12, 2014
Rated 5.0 out of 5.0 by DMCE16 Staybridge Houston Jan 2014
The location is perfect. There was never any traffic around the area. It was very nice and Bryce was an excellent Host. Nice workout and laundry facility as well.
The only thing that made me wonder was that I've been a member since 2003 and as a current platinum level, I felt I should have at least been offered an upgrade to my room. I was there with my 17 year old daughter [I'm her father] and I was given a one bed studio instead of a suite. I understand I used my points for the stay, but it made me feel that by doing so, my status as a member was downgraded. It really made me think a little about my loyalty to the program. I guess I could have asked, but I really don't feel I should have to. [Just to explain the only con I had]
January 8, 2014
Rated 5.0 out of 5.0 by olivergirl Comfortbale room and great hotel experience
I was in town for a business trip, and enjoyed my stay at this hotel. It was very clean and comfortable, and the hotel staff provided excellent service. The front desk staff suggested things to do in the area, and was helpful with anything that I needed. I enjoyed using the fitness room, and the full hot breakfast in the morning. My room was very nice and comfortable, and having a kitchen was great for keeping leftovers. Overall, I definitely enjoyed my stay and hope to stay in more Staybridge Suites in the future.
January 8, 2014
Rated 4.0 out of 5.0 by LinkinPark2013 Nice and private
Lady that checked us in was not friendly or welcoming. However, the other staff were good. Vicky was wonderful, friendly, accommodating and extremely warm. She definetly made our stay very pleasant.
Hotel should look into providing slightly more than a light service during the week.
Complimentary laundry and wifi was great.....helps you save quite a bit.
Overall, would return and most definetly recommend the hotel.
Keep it up.
January 7, 2014
Rated 5.0 out of 5.0 by ASAPTKS extra mile personnel
not to mentioned the excellent service of the people at the time of arrival
January 2, 2014
Rated 5.0 out of 5.0 by Tao989 An awesome stay
I love the staybridge hotels. This one meets my expectations. For the price, it is really appealing.
December 27, 2013
Rated 5.0 out of 5.0 by TerryZ123 Pleasant surprise
Very impressed with the hotel. Room size, cleanliness, breakfast quality. Really a hidden gem of a place. I wish I could count on every lodging experience to be so nice.
November 19, 2013
Rated 5.0 out of 5.0 by azmariposa Extremely great service
I stayed here for one night, first time in Houston, and I am so very impressed by the staff here. The front desk was more than helpful, allowing us to have an extended checkout the next day. The shuttle driver/front desk agent (she needs a raise) personally came and picked me up from an alternative location and raised my spirits after I had experienced a rejection, and she made me feel so much better. And then when the shuttle wasn't available, the manager personally drove us to the airport. Above and beyond, just so we could catch an unexpected flight. I had a great experience here and I highly recommend this location to everyone. This is an example of real customer service which is not noticeable nowadays.
November 18, 2013
Rated 5.0 out of 5.0 by FLAdad No worries here
If you need to stay around the north Houston area this is the place to stay. The staff at this location is amazing. The property is incredibly clean and very we'll taken care of. The rooms are spacious and comfortable. Highly recommended.
October 2, 2013
Rated 5.0 out of 5.0 by Limorji Great hotel experience near HIA
It was the first time I chose this hotel, it was because of a friend's suggestion but I don't regret it at all. I stayed there for two weeks including the weekend and I received the best service and value. Breakfast bar is delicious, always fresh fruit and different options available. Rooms are very nicely remodeled and comfortable. Also, some days of the week it offers dinner snacks which are also delicious and a plus because of the low options for good food around the area. This hotel is really a great option. I really recommend it. I already booked the room for my next trip.
Good job to all staff.
September 30, 2013
Rated 5.0 out of 5.0 by CaliforniaCindy Could Not Have Been Nicer
This place is great. I had a suite with one king in one room and two queens in the other. The beds were very comfortable. It was clean. Be aware that they do not clean on weekends unless you request it. Unfortunately, I missed the happy hour times. Would have liked those to be each day, not just a few days per week. Liked the free wy-fy. The pool was beautiful and very clean. Breakfast was wonderful. Location was convenient, but it is very easy to miss this hotel from the street. The sign is extremely small.
September 6, 2013
Rated 5.0 out of 5.0 by Platinum87401 Best stay near george bush airport
Extremely friendly reception wonderful rooms that are extended stay in mind but as comfy as can be. Stay tues-thurs for socializing events!
August 31, 2013
Rated 5.0 out of 5.0 by JesseW Great overall
We think we have found the perfect place when we visit Houston. It is easy to find. All of the accomodations are great including the complimary laundry room. The breakfast was alway good and fresh. The evening food on Tuesday thru Thursday was great.. Would defiinitely consider staying here again.
August 29, 2013
Rated 5.0 out of 5.0 by Ingchapin Very good, convenient and accomodating
I stayed at this property while overnighting in Houston between flights. It is convenient to the airport, the staff is very friendly and I had no problems. When you travel a lot for work, having no problems is a major plus. All you need is a clean bed, good air conditioning, a clean bathroom and access to the airport. This hotel has it all. Friendly stall is an added bonus. The breakfast was very good. The only issue was that they didn't have a driver for the airport shuttle so I had to take a taxi. The hotel paid for the taxi both ways, so there was no issue at all about that. I appreciated that.
August 28, 2013
Rated 5.0 out of 5.0 by Dfpont Excellent Staff, clean property
Outstanding customer service from the entire staff.
All members of the staff go out of their way to insure you are well taken care of.
August 27, 2013
Rated 4.0 out of 5.0 by TRO762 Great Place to stay
I WAS NEVER ACKNOWLEDGED AS PLATINUM IHG MEMBER. A GENTLEMAN WHO REGISTERED BEFORE ME WAS WELCOMED AND WAS GIVEN A SMALL GIFT BAG. NOT SURE WHAT HIS STATUS WAS.
August 26, 2013
Rated 5.0 out of 5.0 by SarahB45 Employee customer service
Front desk employee, Jasmine, was outstanding. She went to the airport to pick up my family members arriving for a pre-cruise stay. My daughter's luggage was late in showing up but instead of being impatient and leaving them there to figure it out, she insisted on staying until it showed up and brought them promptly back to the hotel. She was courteous and efficient on other occasions during my stay.
August 12, 2013
Rated 5.0 out of 5.0 by TheTraveller68 Great facilities, location and excellent service
The hotel room is very clean and well maitained with a great environment that invites to stay in the room.
The hotel is also perfectly located fairly close to the airport which is a big plus.
Service is excellent with friendly staff .
August 2, 2013
Rated 5.0 out of 5.0 by JackRabbett Great place to stay
Excellent staff and atmosphere.
The only flaw is the nightstands all seem to have the same defect. The top is not level and the drawers roll open all the time.
July 31, 2013
Rated 5.0 out of 5.0 by Hurricandy Nice Place!
I spent two nights here on business. Comfortable, clean rooms, and friendly staff. I appreciated the meals offered, breakfast everyday and dinner Tuesday through Thursday. Nothing fancy regarding the food, but it was tasty, hot and free, and much appreciated after a long day! I would definitely stay again!
July 30, 2013
Rated 5.0 out of 5.0 by LWms Excellent Property
I wish I could have stayed longer!! The staff was excellent. They were all very friendly and hospitable. The lobby and patio area was very nice. The evening SOCIAL dinner is a very nice touch. The room was very comfortable, and made you feel right at home. I will definitely stay here again when I return to Houston.
June 16, 2013
Rated 5.0 out of 5.0 by Texasmom5 Friendly service, comfortable, and quiet.
Quick and courteous service upon check in. Loved the goodie bag snacks for Priority Club members. Room was spacious and very comfortable. The room was quiet, the bed was comfortable, and the breakfast buffet was nicer than I've encountered anywhere.
May 24, 2013
Rated 5.0 out of 5.0 by RedRed850 Clean & Comfortable
My family and I stayed here for 3 nights. The hotel was nice, and clean, and also had nice friendly staff. I like the way the rooms are setup.
May 6, 2013
Rated 5.0 out of 5.0 by Donner Staybridge Houston Airport
Great service, friendly staff, and lots of amenities highlight the travel experience at this hotel. A definite "thumbs-up"!
April 30, 2013
Rated 4.0 out of 5.0 by Nirdiam111 Above all expectations
Rooms are new and very comfortable.
Complementary food including breakfast and lunch are very good.
Only problem is that the hotel is far from the city center .
Other than that perfect!
April 29, 2013
Rated 5.0 out of 5.0 by ShaneNB Great staff and great management
Always ready to assist or provide solutions. Great staff, recommend this hotel to everyone.
April 17, 2013