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Rated 4.8 out of 5 by 76 reviewers.
Rated 5.0 out of 5.0 by Great Hotel and Staff! Everthing was wonderful and I really appreciate the great guest service! January 13, 2014
Rated 5.0 out of 5.0 by Pleased beyond expectations This was just a quick overnighter on a trip to asia- I was most concerned with the speed of airport pickup-- it was terrific-- but the real benefit was the service of both drivers-- the airlines would not check my baggage through so i had 250 pounds of stuff to lug and i had just been through a series of opperations-- serious stuff- i did not tell the drivers but they were more than willing to help me out and on the drop off the driver actually moved my bags 2 times while i was getting a cart- The check in and out staff were terrific-- arranging for me to get some much needed food as the airlines did not provide any-- I was flying first class but the service at this hotel was the real first class-- not the expensive seat i paid for- January 12, 2014
Rated 5.0 out of 5.0 by Staybridge Houston Jan 2014 The location is perfect. There was never any traffic around the area. It was very nice and Bryce was an excellent Host. Nice workout and laundry facility as well. The only thing that made me wonder was that I've been a member since 2003 and as a current platinum level, I felt I should have at least been offered an upgrade to my room. I was there with my 17 year old daughter [I'm her father] and I was given a one bed studio instead of a suite. I understand I used my points for the stay, but it made me feel that by doing so, my status as a member was downgraded. It really made me think a little about my loyalty to the program. I guess I could have asked, but I really don't feel I should have to. [Just to explain the only con I had] January 8, 2014
Rated 5.0 out of 5.0 by Comfortbale room and great hotel experience I was in town for a business trip, and enjoyed my stay at this hotel. It was very clean and comfortable, and the hotel staff provided excellent service. The front desk staff suggested things to do in the area, and was helpful with anything that I needed. I enjoyed using the fitness room, and the full hot breakfast in the morning. My room was very nice and comfortable, and having a kitchen was great for keeping leftovers. Overall, I definitely enjoyed my stay and hope to stay in more Staybridge Suites in the future. January 8, 2014
Rated 4.0 out of 5.0 by Nice and private Lady that checked us in was not friendly or welcoming. However, the other staff were good. Vicky was wonderful, friendly, accommodating and extremely warm. She definetly made our stay very pleasant. Hotel should look into providing slightly more than a light service during the week. Complimentary laundry and wifi was great.....helps you save quite a bit. Overall, would return and most definetly recommend the hotel. Keep it up. January 7, 2014
Rated 5.0 out of 5.0 by extra mile personnel not to mentioned the excellent service of the people at the time of arrival thanks Again January 2, 2014
Rated 5.0 out of 5.0 by An awesome stay I love the staybridge hotels. This one meets my expectations. For the price, it is really appealing. December 27, 2013
Rated 5.0 out of 5.0 by Pleasant surprise Very impressed with the hotel. Room size, cleanliness, breakfast quality. Really a hidden gem of a place. I wish I could count on every lodging experience to be so nice. November 19, 2013
Rated 5.0 out of 5.0 by Extremely great service I stayed here for one night, first time in Houston, and I am so very impressed by the staff here. The front desk was more than helpful, allowing us to have an extended checkout the next day. The shuttle driver/front desk agent (she needs a raise) personally came and picked me up from an alternative location and raised my spirits after I had experienced a rejection, and she made me feel so much better. And then when the shuttle wasn't available, the manager personally drove us to the airport. Above and beyond, just so we could catch an unexpected flight. I had a great experience here and I highly recommend this location to everyone. This is an example of real customer service which is not noticeable nowadays. November 18, 2013
Rated 5.0 out of 5.0 by No worries here If you need to stay around the north Houston area this is the place to stay. The staff at this location is amazing. The property is incredibly clean and very we'll taken care of. The rooms are spacious and comfortable. Highly recommended. October 2, 2013
Rated 5.0 out of 5.0 by Great hotel experience near HIA It was the first time I chose this hotel, it was because of a friend's suggestion but I don't regret it at all. I stayed there for two weeks including the weekend and I received the best service and value. Breakfast bar is delicious, always fresh fruit and different options available. Rooms are very nicely remodeled and comfortable. Also, some days of the week it offers dinner snacks which are also delicious and a plus because of the low options for good food around the area. This hotel is really a great option. I really recommend it. I already booked the room for my next trip. Good job to all staff. September 30, 2013
Rated 5.0 out of 5.0 by Could Not Have Been Nicer This place is great. I had a suite with one king in one room and two queens in the other. The beds were very comfortable. It was clean. Be aware that they do not clean on weekends unless you request it. Unfortunately, I missed the happy hour times. Would have liked those to be each day, not just a few days per week. Liked the free wy-fy. The pool was beautiful and very clean. Breakfast was wonderful. Location was convenient, but it is very easy to miss this hotel from the street. The sign is extremely small. September 6, 2013
Rated 5.0 out of 5.0 by Best stay near george bush airport Extremely friendly reception wonderful rooms that are extended stay in mind but as comfy as can be. Stay tues-thurs for socializing events! August 31, 2013
Rated 5.0 out of 5.0 by Great overall We think we have found the perfect place when we visit Houston. It is easy to find. All of the accomodations are great including the complimary laundry room. The breakfast was alway good and fresh. The evening food on Tuesday thru Thursday was great.. Would defiinitely consider staying here again. August 29, 2013
Rated 5.0 out of 5.0 by Very good, convenient and accomodating I stayed at this property while overnighting in Houston between flights. It is convenient to the airport, the staff is very friendly and I had no problems. When you travel a lot for work, having no problems is a major plus. All you need is a clean bed, good air conditioning, a clean bathroom and access to the airport. This hotel has it all. Friendly stall is an added bonus. The breakfast was very good. The only issue was that they didn't have a driver for the airport shuttle so I had to take a taxi. The hotel paid for the taxi both ways, so there was no issue at all about that. I appreciated that. August 28, 2013
Rated 5.0 out of 5.0 by Excellent Staff, clean property Outstanding customer service from the entire staff. All members of the staff go out of their way to insure you are well taken care of. August 27, 2013
Rated 4.0 out of 5.0 by Great Place to stay I WAS NEVER ACKNOWLEDGED AS PLATINUM IHG MEMBER. A GENTLEMAN WHO REGISTERED BEFORE ME WAS WELCOMED AND WAS GIVEN A SMALL GIFT BAG. NOT SURE WHAT HIS STATUS WAS. August 26, 2013
Rated 5.0 out of 5.0 by Employee customer service Front desk employee, Jasmine, was outstanding. She went to the airport to pick up my family members arriving for a pre-cruise stay. My daughter's luggage was late in showing up but instead of being impatient and leaving them there to figure it out, she insisted on staying until it showed up and brought them promptly back to the hotel. She was courteous and efficient on other occasions during my stay. August 12, 2013
Rated 5.0 out of 5.0 by Great facilities, location and excellent service The hotel room is very clean and well maitained with a great environment that invites to stay in the room. The hotel is also perfectly located fairly close to the airport which is a big plus. Service is excellent with friendly staff . August 2, 2013
Rated 5.0 out of 5.0 by Great place to stay Excellent staff and atmosphere. The only flaw is the nightstands all seem to have the same defect. The top is not level and the drawers roll open all the time. July 31, 2013
Rated 5.0 out of 5.0 by Nice Place! I spent two nights here on business. Comfortable, clean rooms, and friendly staff. I appreciated the meals offered, breakfast everyday and dinner Tuesday through Thursday. Nothing fancy regarding the food, but it was tasty, hot and free, and much appreciated after a long day! I would definitely stay again! July 30, 2013
Rated 5.0 out of 5.0 by Excellent Property I wish I could have stayed longer!! The staff was excellent. They were all very friendly and hospitable. The lobby and patio area was very nice. The evening SOCIAL dinner is a very nice touch. The room was very comfortable, and made you feel right at home. I will definitely stay here again when I return to Houston. June 16, 2013
Rated 5.0 out of 5.0 by Friendly service, comfortable, and quiet. Quick and courteous service upon check in. Loved the goodie bag snacks for Priority Club members. Room was spacious and very comfortable. The room was quiet, the bed was comfortable, and the breakfast buffet was nicer than I've encountered anywhere. May 24, 2013
Rated 5.0 out of 5.0 by Clean & Comfortable My family and I stayed here for 3 nights. The hotel was nice, and clean, and also had nice friendly staff. I like the way the rooms are setup. May 6, 2013
Rated 5.0 out of 5.0 by Staybridge Houston Airport Great service, friendly staff, and lots of amenities highlight the travel experience at this hotel. A definite "thumbs-up"! April 30, 2013
Rated 4.0 out of 5.0 by Above all expectations Rooms are new and very comfortable. Complementary food including breakfast and lunch are very good. Only problem is that the hotel is far from the city center . Other than that perfect! April 29, 2013
Rated 5.0 out of 5.0 by Great staff and great management Always ready to assist or provide solutions. Great staff, recommend this hotel to everyone. April 17, 2013
Rated 5.0 out of 5.0 by Great facility and staff This hotel is very clean and comfortable. We stayed for three nights and every staff member we came in contact with was exceptionally friendly and helpful. April 2, 2013
Rated 5.0 out of 5.0 by Great property with excellent rooms. My recent stay at this property was quite enjoyable. The staff's willingness to help and provide information was excellent and I truly enjoyed my room. Being a platinum Priority Club Rewards member, they immediately recognized my status and offered me a nice upgraded suite. Being away 200 nights per year, a comfortable and enjoyable property is quite important and I will be back to this location. March 12, 2013
Rated 5.0 out of 5.0 by The most comfortable bed I ever had in a hotel This is one of best hotels I've ever been in cant say enough good thing about it, We would recommend it to everyone!!! March 12, 2013
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