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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    95%
    Recommend This Property

    Overall Experience

    4.7

    based on 207 reviews
    95%
    Recommend This Property

    Ratings Breakdown

    207reviews

    • 5 Stars
      170
    • 4 Stars
      28
    • 3 Stars
      3
    • 2 Stars
      2
    • 1 Stars
      4

    a/c

    By

    April 15, 2015

    club

    a/c was extremely loud when running...staff...Nicole and G (irish lady) were excellent at front desk

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    Conveniently located and comfortable

    By

    April 14, 2015

    It is incredibly close to Lucas Oil Stadium with convenient parking and nice amenities. For the regularly-listed price, this room is not as lavished as you might find elsewhere, but the price is obviously inflated due to the location. Staff was friendly and helpful, breakfast was a little above average for IHG hotels, and the room was nice.

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    Dissapointing

    By

    April 09, 2015

    club

    Our over all stay was disappointing. Upon arrival the hallways and our room smelled like smoke. Room was dirty and crumbs still on floor from last guest. Kitchen cupboard doors falling apart. Kitchen floor was sticky. Mold and peeling paint in bathroom. Very small and uncomfortable beds. TV took several minutes to come on and volume at times didn't work. We tried to find another hotel but they were full. Would not visit again.

    On a good note the food was great and we enjoyed the pool and hot tub!

    Posted byHotelStaff
    April 12, 2015
    Thank you for choosing Staybridge Suites as host for your recent visit to Indianapolis. I am very disappointed to know you encountered problems with your stay. We strive to provide our guests with excellence in accommodations and unmatched guest service standards, so I am distressed to know that you did not enjoy your time with us. I cannot apologize enough to you and I welcome you to contact our guest service department so we can figure out how to remedy this situation. Once again I would like to extend my sincere apologies and I hope you keep IHG properties in mind for your future travel plans. Kind Regards, Jason B Guest Relations
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    Nice, Clean hotel

    By

    April 09, 2015

    Our recent stay in downtown Indy was a pleasant one. The Staybridge Suites was clean, nice, and convenient. Staff was friendly. The only downside was the pool area. Not sure what was going on with the chemicals but our kids were not able to stay in the pool very long due to the extreme chlorine situation. Our kids are used to being in pools (all three of them are competitive swimmers) but it was overbearing even for them. Other than that, our stay was very nice. Breakfast was good and convenient.

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