Rated 4.6 out of 5 by 30
Rated 5.0 out of 5.0 Can't wait to go back!
The swimming pool was clean and a great set up for small children. The hotel already had a few pool toys/floaties and there is a "step" that goes around each end of the pool making it easy for children to play.
The rooms were nice with central heat/air and the breakfast was great with many options.
The staff was very inviting and always smiling.
Our suite was quiet from outside noise and I slept better this one night than I have in a LOOONNNNGGGG time. We have three children under the age of 5 and we all slept throughout the night! Impressive!
July 17, 2014
Rated 5.0 out of 5.0 by Flower Blossom Excellent Location
I loved the fact that the location of this hotel is discreetly off of the main I-635 but so easy to access. There was not any traffic noise whatsoever
I had to take a co-worker to the airport to catch an International flight by 7:00 a.m. and she was walking into the airport 20 minutes after we walked out of this Hotel!
July 15, 2014
Rated 4.0 out of 5.0 by Purplhayze It's a good place to stay. Just a few niggles.
Overall a reasonable value proposition. Comfy room and bed. Adequate TV and internet. Good shower. Clean throughout. Furniture in good condition. Kitchen was adequate. Very quiet in the room. Courteous staff.
My only niggles are 1) The room light bulbs are too dim, 2) The air conditioner controls are too complicated (uses a remote) 3) I would appreciate cut fruit at breakfast (none currently, just a few apples, oranges and bananas. I would like to see cantaloupe, melon and pineapple).
July 9, 2014
Rated 4.0 out of 5.0 by SwimDad1963 Nice but oddly lacking some usual amenities
Nice property overall and solid staff. Oddly the 2-bedroom suite we had lacked even a small dining table even though it had a full kitchen. Also, master suite had no chest\dresser and no closet (only a hanging rod and shelves in the bathroom. And whatever genius decided to make the door between the master bath and the bedroom a glass door has obviously never shared a room with a spouse or other person. If anyone gets up in the night, the bright light illuminates the entire bedroom. So nice property, but some really odd omissions and design choices that greatly impact functionality.
June 25, 2014
Rated 5.0 out of 5.0 by Dave77414 Favorite Suite
Whenever rooms are available, I always stay here. The staff is friendly, the atmosphere is relaxing and I am just minutes from my work location. There is just something wonderful when the staff welcomes you by name as you enter the check-in area. Highly recommended!
June 24, 2014
Rated 4.0 out of 5.0 by GovBusiness Convenient location for an overnight stay near airport
Close to DFW for an early departure and not worry about morning traffic.Staff worked with me to drop off rental car the evening before and pickup at the rental car facility. In the morning use the hotel shuttle directly to the airport.
June 24, 2014
Rated 5.0 out of 5.0 Great Staff
All the staff that I met on my stay in this hotel is awesome. They will help you on evrything you need. The frontdesk is so nice and helpfull and the shuttel driver is like your private driver. They will drive you anywhere you wanna go. Thank you. Keep up the good work.
June 15, 2014
Rated 3.0 out of 5.0 by Brian73 Terrible breakfast service
I recently re-booked Dfw Airport North Staybridge because I had a good experience a couple weeks ago at this very hotel but I have to say I was shocked by how poorly the breakfast area was managed during this visit. My wife and I went down to the breakfast area at 9:30 to get food for us and the kids, a full hour before the end of service and were shocked to find the area completely lacking in terms of items available for selection.
Being a platinum member I know well what items should and shouldn't be available in this area and I can tell you that they were missing scrambled eggs, sausage, yogurt, muffins/pound cake, cheese and deli meats, waffle batter, fresh fruit, and fruit loops. The soda fountain was dispensing only water and there was no orange or apple juice - there were about 4 small milk cartons remaining in the area but no 1%.
I could understand this type of chaos if the area was particularly busy or overrun with guests but there was no such evidence - in fact, the area only had a few guests and most of the tables were open and clean.
My wife went to the doorway of the back room and peeked in to ask for some items that we knew would be in back (yogurt, fruit etc# and were given them. I also asked for more batter for the waffle maker - the attendant put in enough in the jug for about three waffles.
While inquiring with the attendant my wife found her cutting trays of fresh fruits for something #but certainly not for the bar) and later we saw her wheeling out a cart full of banannas - again none of these were out for the guests during service hours. My wife understands a bit of spanish and overheard the attendant and another woman laughing and joking about how little food was out for the guests.
It appeared to us that this woman had no intention of filling, replacing items and was just cruising until the end of service - again keep in mind there was still a full hour left in the breakfast service. In my opinion she was counting on people not asking for things and just making due with what little was out.
I am not sure of the circumstances behind this type of service but I can assure you it did not reflect well on the hotel with your guests. One of my selection criteria for choosing your hotels is the breakfast service, which generally I like very much. It is a nice hotel perk. But this experience would have, no doubt, left a bad image with Staybridge Suites.
June 11, 2014