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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    95%
    Recommend This Property

    Overall Experience

    4.7

    based on 85 reviews
    95%
    Recommend This Property

    Ratings Breakdown

    85reviews

    • 5 Stars
      66
    • 4 Stars
      15
    • 3 Stars
      3
    • 2 Stars
      1
    • 1 Stars

    Nice lo ation

    By

    March 24, 2015

    club

    Very nice, would recommend. This hotel was very nice and spacious. It fit our needs driving from Kansas to Austin as a nice stop off spot.

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    A warm welcome after a horrible flight.

    By

    March 12, 2015

    After canceled flights, sleeping on a floor in an airport and finally making it to our destination at Staybridge Suites, we were cold and tired then we walked into the hotel to a warm fire in the lobby and were welcomed with smiling faces. Even though we arrived before check in, guest services were able to get us our rooms and check us in so we could get ready as we had to hurry off to make a cheer competition which we only had hours to get to. The rooms were wonderful, the showers were great with plenty of towels! Everything was very clean. My daughter made the comment that the rooms had the feeling of being home. The staff always checked on us to see if we needed anything and were super nice. The next morning after a great sleep we woke up to a wonderful breakfast with a great spread of food and again service was great. We would definitely stay at Staybridge Suites again. Thank you for taking care of us!

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    Sleepless in Staybridge

    By

    March 10, 2015

    The hotel and room were very nice and clean. They staff was excellent.

    However, the walls in the suites are very thin. There isn't anything you can't hear in the rooms around you. I could even hear the service women making the bed in the next room and they weren't even talking.

    Posted byCustomerCare
    March 18, 2015
    Dear damonh, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff and room cleanliness. However, we’re sorry about the noise during your stay and for falling below your expectation regarding sound proofing. We will address these concerns. I assure you that the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is. Sincerely, Orlando A. Case Manager IHGCare
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    Great place to stay.

    By

    March 02, 2015

    platinumelite

    The staff was friendly and knowledgeable. The bed was comfortable. The room was spacious and had everything that I could have wanted. I stayed for a week on business and would definitely stay here again. Convenient to the highways, airport and easy access to Dallas. I highly recommend this hotel.

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