Rated 4.7 out of 5 by 49
Rated 5.0 out of 5.0 by HLF99 Keep up the good work StayBridge
From reservations to checkout, Gigi and her staff worked very hard to make our visit as comfortable as possible. Everyone was very friendly and went out of their way to assist where possible. Keep up the good work folks!
August 28, 2013
Rated 4.0 out of 5.0 by TwoThirtyTipsDCom My last stay was better.
I stayed here a few years ago and I'd hate to see this hotel start to slip.
Of course the meals are great,
Free shuttle from airport
Please just fix the following because these are easy fixes:
I've read on your site that several people had issues with the shuttle bus. Review/revise your procedures. Make it clear on your site the Who, what , where what info, I and another guest had to call more than once to get picked up due to miscommunication etc. My suggestion is to communicate pick up info online and in a standard procedure over the phone. Get the guest name and phone number to verify that they do have a RSVP and to followup (and please do) if there is a delay/problem.
My pet peeve is when a Business Office does not have working computers or printers. Yes, most biz folks carry laptops but doing business's with private clients, I am sure that they would not appreciate their private/confidential info being in the hands of others.
August 25, 2013
Rated 5.0 out of 5.0 by Doug774 great deal & location
This is the 4th time to visit this hotel. Is great every time, and so close to many useful places.
August 23, 2013
Rated 5.0 out of 5.0 by Wigs Our favorite place to stay
My husband's job requires travel and when we are in Dallas we check Staybridge for availability first. We love the spacious king suite, free laundry, and the best ever scrambled eggs. The staff remembers us and are so accommodating. Love the evening social, too.
August 22, 2013
Rated 5.0 out of 5.0 by ReinadelMar First Class !
Stayed in nine IHG properties on holiday this summer. Most were very good or excellent. Everything about this property is outstanding. .....
Front desk, housekeeping, breakfast, rooms, management.
Cannot speak too highly of this property and its staff. Congratulations to you all and thanks for all your hard work and efforts.
August 22, 2013
Rated 5.0 out of 5.0 by Iespino1 Cozy room and clean
Customer service was excellent and room was so nice and updated. It felt just like home.
August 16, 2013
Rated 5.0 out of 5.0 by travelman16 friendly
Many many nights at this hotel and the staff is amazing. Nothing but wonderful things to say!
August 12, 2013
Rated 5.0 out of 5.0 by Margiehasley Excellent experience
Thank you Staybridge for making my stay the best it could have been. Everyone was pleasant, helpful and courteous. I highly recommend the Staybridge Hotel!
July 30, 2013
Rated 5.0 out of 5.0 by Arcticorca7 Staff
Best staff ever! Always friendly and go out of the way to make your stay the best. Very nice hotel. Always love watching movies in the theatre room during stay. Complimentary laundry next to work out room is wonderful touch for the extended stay traveler!
June 19, 2013
Rated 4.0 out of 5.0 by TheMachine Great long term hotel....
I stayed here for 90 days and my home away from home was a good experience. The hotel is well maintained and any problems that I had were minor and taken care of asap. The employees are incredibly friendly and made the stay even better. The hotel is right off 635 and is close to a Krogers and numerous restaurants.
April 5, 2013
Rated 3.0 out of 5.0 by rickpage Staybridge Irving
I was stuck way in the back even when I requested a platinum upgrade on Sunday check in. I was told the only rooms available that I wanted were on the 2nd floor on back side of the hotel as far away from the elevatior as possible.
I am also accustomed to water in the lavatories but the old fashioned style plumbling only provides a trickle.
December 19, 2012