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Rated 4.7 out of 5 by 69 reviewers.
Rated 5.0 out of 5.0 by Nice hotel The property is nice and well maintained. I did have difficulty getting an internet connection as they didn't have sufficient router support to meet demand. Otherwise I nice stay. July 25, 2014
Rated 5.0 out of 5.0 Can't wait to go back! The swimming pool was clean and a great set up for small children. The hotel already had a few pool toys/floaties and there is a "step" that goes around each end of the pool making it easy for children to play. The rooms were nice with central heat/air and the breakfast was great with many options. The staff was very inviting and always smiling. Our suite was quiet from outside noise and I slept better this one night than I have in a LOOONNNNGGGG time. We have three children under the age of 5 and we all slept throughout the night! Impressive! July 17, 2014
Rated 5.0 out of 5.0 by Excellent Location I loved the fact that the location of this hotel is discreetly off of the main I-635 but so easy to access. There was not any traffic noise whatsoever I had to take a co-worker to the airport to catch an International flight by 7:00 a.m. and she was walking into the airport 20 minutes after we walked out of this Hotel! July 15, 2014
Rated 4.0 out of 5.0 by It's a good place to stay. Just a few niggles. Overall a reasonable value proposition. Comfy room and bed. Adequate TV and internet. Good shower. Clean throughout. Furniture in good condition. Kitchen was adequate. Very quiet in the room. Courteous staff. My only niggles are 1) The room light bulbs are too dim, 2) The air conditioner controls are too complicated (uses a remote) 3) I would appreciate cut fruit at breakfast (none currently, just a few apples, oranges and bananas. I would like to see cantaloupe, melon and pineapple). July 9, 2014
Rated 4.0 out of 5.0 by Nice but oddly lacking some usual amenities Nice property overall and solid staff. Oddly the 2-bedroom suite we had lacked even a small dining table even though it had a full kitchen. Also, master suite had no chest\dresser and no closet (only a hanging rod and shelves in the bathroom. And whatever genius decided to make the door between the master bath and the bedroom a glass door has obviously never shared a room with a spouse or other person. If anyone gets up in the night, the bright light illuminates the entire bedroom. So nice property, but some really odd omissions and design choices that greatly impact functionality. June 25, 2014
Rated 5.0 out of 5.0 by Favorite Suite Whenever rooms are available, I always stay here. The staff is friendly, the atmosphere is relaxing and I am just minutes from my work location. There is just something wonderful when the staff welcomes you by name as you enter the check-in area. Highly recommended! June 24, 2014
Rated 4.0 out of 5.0 by Convenient location for an overnight stay near airport Close to DFW for an early departure and not worry about morning traffic.Staff worked with me to drop off rental car the evening before and pickup at the rental car facility. In the morning use the hotel shuttle directly to the airport. June 24, 2014
Rated 5.0 out of 5.0 Great Staff All the staff that I met on my stay in this hotel is awesome. They will help you on evrything you need. The frontdesk is so nice and helpfull and the shuttel driver is like your private driver. They will drive you anywhere you wanna go. Thank you. Keep up the good work. June 15, 2014
Rated 3.0 out of 5.0 by Terrible breakfast service I recently re-booked Dfw Airport North Staybridge because I had a good experience a couple weeks ago at this very hotel but I have to say I was shocked by how poorly the breakfast area was managed during this visit. My wife and I went down to the breakfast area at 9:30 to get food for us and the kids, a full hour before the end of service and were shocked to find the area completely lacking in terms of items available for selection. Being a platinum member I know well what items should and shouldn't be available in this area and I can tell you that they were missing scrambled eggs, sausage, yogurt, muffins/pound cake, cheese and deli meats, waffle batter, fresh fruit, and fruit loops. The soda fountain was dispensing only water and there was no orange or apple juice - there were about 4 small milk cartons remaining in the area but no 1%. I could understand this type of chaos if the area was particularly busy or overrun with guests but there was no such evidence - in fact, the area only had a few guests and most of the tables were open and clean. My wife went to the doorway of the back room and peeked in to ask for some items that we knew would be in back (yogurt, fruit etc# and were given them. I also asked for more batter for the waffle maker - the attendant put in enough in the jug for about three waffles. While inquiring with the attendant my wife found her cutting trays of fresh fruits for something #but certainly not for the bar) and later we saw her wheeling out a cart full of banannas - again none of these were out for the guests during service hours. My wife understands a bit of spanish and overheard the attendant and another woman laughing and joking about how little food was out for the guests. It appeared to us that this woman had no intention of filling, replacing items and was just cruising until the end of service - again keep in mind there was still a full hour left in the breakfast service. In my opinion she was counting on people not asking for things and just making due with what little was out. I am not sure of the circumstances behind this type of service but I can assure you it did not reflect well on the hotel with your guests. One of my selection criteria for choosing your hotels is the breakfast service, which generally I like very much. It is a nice hotel perk. But this experience would have, no doubt, left a bad image with Staybridge Suites. June 11, 2014
Rated 5.0 out of 5.0 by Great Stay I was lucky enough to find an amazing deal on a very welcoming hotel. If I ever have work in Irving Texas I will back. June 5, 2014
Rated 4.0 out of 5.0 by Better than home It's always to stay in a hotel nicer than your own home, in this case apartment. Makes it hard to leave. This is one of those places. April 20, 2014
Rated 4.0 out of 5.0 by Overall very nice hotel. This hotel is nicely maintained with updated furnishings. Only complaint is the "powder eggs" at breakfast and the questionable "WI-FI" service. March 23, 2014
Rated 5.0 out of 5.0 by Father & Son Roadtrip When in the Dallas area stay no where else! Stayed three nights after completing a road trip with son. GiGi the General Manager was very accommodating and recognized me as a platinum member. Rita at the front desk was very pleasant and made sure guests were happy with the Manager's reception. Last but not least Derrick who drove the shuttle to and from the airport and to local spots within 3 miles was very funny, pleasant and made our time in Dallas great. Especially after driving so much before getting there. Team this with free laundry, clean and modern rooms and an exercise room. What more could you ask for? Thanks for a great stay. February 5, 2014
Rated 5.0 out of 5.0 by Great service and great staff The staff was outstanding! Everybody had a great attitude. November 26, 2013
Rated 5.0 out of 5.0 by Great atmosphere and comfortable, spacious rooms The social reception a comfortable setting with good food and drinks to unwind after a long day. The staff was very helpful and engaging throughout my entire stay and the location is very close to good restaurants, shopping, etc. November 18, 2013
Rated 5.0 out of 5.0 by Great Place near DFW Airport From the moment we arrived we knew that this was going to be a great experience. The staff are friendly, welcoming and professional - and it feels like you have stepped into a 5-star Hotel. The suite is well laid-out, the bed comfortable and the feather pillows are heaven. The breakfast offerings is one of the best we have enjoyed throughout our 14 weeks of travel throughout the US. We can highly recommend this hotel to both leisure and business travelers. Our only complaint is that our stay was not long enough. October 24, 2013
Rated 5.0 out of 5.0 by Everything you need Room is very comfortable and clean! Staff is very friendly. October 14, 2013
Rated 5.0 out of 5.0 by Awesome stay! Had an amazing experience here. Rooms felt like bein in my apartment! Very clean and comfy! Will be staying here my next visit to Dallas! October 8, 2013
Rated 5.0 out of 5.0 by Great Place to Stay We were very surprised to find such a nice hotel. This Hotel appears new and in very well kept condition. Beds are comfortable and bathrooms are spa like. The living room and kitchen are an added bonus. The only downside is the thin walls and breakfast, other than that, very nice property to stay at and we will be staying again. September 26, 2013
Rated 4.0 out of 5.0 by Great Room This is one of the better Staybridge Hotels I have frequented. Excellent job on the rooms. The breakfast and dinner crew could do better by being on top of the food when it depletes. Quite a few people had to knock on the kitchen door for replenishment for both breakfast and dinner meals. September 23, 2013
Rated 5.0 out of 5.0 by Keep up the good work StayBridge From reservations to checkout, Gigi and her staff worked very hard to make our visit as comfortable as possible. Everyone was very friendly and went out of their way to assist where possible. Keep up the good work folks! August 28, 2013
Rated 4.0 out of 5.0 by My last stay was better. I stayed here a few years ago and I'd hate to see this hotel start to slip. Likes Of course the meals are great, Free shuttle from airport Gym Room comfort Please just fix the following because these are easy fixes: I've read on your site that several people had issues with the shuttle bus. Review/revise your procedures. Make it clear on your site the Who, what , where what info, I and another guest had to call more than once to get picked up due to miscommunication etc. My suggestion is to communicate pick up info online and in a standard procedure over the phone. Get the guest name and phone number to verify that they do have a RSVP and to followup (and please do) if there is a delay/problem. My pet peeve is when a Business Office does not have working computers or printers. Yes, most biz folks carry laptops but doing business's with private clients, I am sure that they would not appreciate their private/confidential info being in the hands of others. August 25, 2013
Rated 5.0 out of 5.0 by great deal & location This is the 4th time to visit this hotel. Is great every time, and so close to many useful places. August 23, 2013
Rated 5.0 out of 5.0 by Our favorite place to stay My husband's job requires travel and when we are in Dallas we check Staybridge for availability first. We love the spacious king suite, free laundry, and the best ever scrambled eggs. The staff remembers us and are so accommodating. Love the evening social, too. August 22, 2013
Rated 5.0 out of 5.0 by First Class ! Stayed in nine IHG properties on holiday this summer. Most were very good or excellent. Everything about this property is outstanding. ..... Front desk, housekeeping, breakfast, rooms, management. Cannot speak too highly of this property and its staff. Congratulations to you all and thanks for all your hard work and efforts. August 22, 2013
Rated 5.0 out of 5.0 by Cozy room and clean Customer service was excellent and room was so nice and updated. It felt just like home. August 16, 2013
Rated 5.0 out of 5.0 by friendly Many many nights at this hotel and the staff is amazing. Nothing but wonderful things to say! August 12, 2013
Rated 5.0 out of 5.0 by Excellent experience Thank you Staybridge for making my stay the best it could have been. Everyone was pleasant, helpful and courteous. I highly recommend the Staybridge Hotel! July 30, 2013
Rated 5.0 out of 5.0 by Staff Best staff ever! Always friendly and go out of the way to make your stay the best. Very nice hotel. Always love watching movies in the theatre room during stay. Complimentary laundry next to work out room is wonderful touch for the extended stay traveler! June 19, 2013
Rated 4.0 out of 5.0 by Great long term hotel.... I stayed here for 90 days and my home away from home was a good experience. The hotel is well maintained and any problems that I had were minor and taken care of asap. The employees are incredibly friendly and made the stay even better. The hotel is right off 635 and is close to a Krogers and numerous restaurants. April 5, 2013
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