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Rated 4.8 out of 5 by 125 reviewers.
Rated 5.0 out of 5.0 by Exceeded Expectations, Will Stay Again We were just looking for a one night stay at a decent price. We found a hotel chain that we will frequent for life. The Staybridge Suites exceeded our expectations. From the moment you drive onto the property, you'll feel like you're a valued guest. We were greeted quickly by the front desk csr, I believe her name was Alyssalyn. She was very quick and efficient. I had the keys to our room in less than 60 seconds. It was so fast I asked twice to make sure there wasn't something else I missed. The hallways were clean and the elevator was quick. The room was bigger than we expected and the suite was perfect for our family of three. The bathroom is in the master portion of the suite but that didn't cause any problems for us. The only suggestion we have is to put a recliner in the living area. Wishful thinking but we made multiple comments during our stay that we would be looking for Staybridge Suites during our travels from now on because it felt like we were staying in a condo, not a hotel suite. Congratulations, Staybridge and IHG! You made a customer for life. October 15, 2014
Rated 5.0 out of 5.0 by WONDERFUL My stay was wonderful, the bed and pillows were very comfortable, the kitchen was well stocked and very nice to have for an extended stay. The staff was great, very accommodating. October 15, 2014
Rated 5.0 out of 5.0 by Will be back This hotel exceeded my expectation. It was clean and quiet. Staff was friendly. I will be back. October 15, 2014
Rated 5.0 out of 5.0 by Welcoming The location is great. Lot's of lovely restaurants and shops nearby. Staff were excellent and very friendly. Would stay here again next time we are in Jacksonville. October 13, 2014
Rated 5.0 out of 5.0 by Awesome Stay One of many Staybridge locations we've used. Always outstanding service and comfort. Always get the suite. Friendly staff makes for a better stay. Great location for food and fun. October 8, 2014
Rated 5.0 out of 5.0 Awesome Staff/Great Value From the moment I walked in to the last minute I walked out, the staff at this hotel were excellent. Special thanks to Ms. Michelle Munoz-Director of Sales who is simply awesome and sets the customer service bar very high for the hospitality industry. Thank you Ms. Munoz for your assistance and look forward to staying at your hotel many times in the future. Repeat and loyal customer. October 8, 2014
Rated 5.0 out of 5.0 by Great Price and Value! Highly Recommended!!! This place was such a great value! The location is perfect!...south side of JAX, close to downtown, the beach and great shopping areas! I will definitely return!!! October 6, 2014
Rated 3.0 out of 5.0 by Great Maid Service/ Poor Customer Service at Front Desk Already explained earlier in the survey..................................................................................................................................... FRONT DESK NEED TO LEARN CUSTOMER SERICE SKILLS FROM THE HOUSEKEEPERS October 6, 2014
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