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Rated 4.8 out of 5 by 67 reviewers.
Rated 4.0 out of 5.0 by solid and reliable everything worked the way it was supposed to, for my one night stay. the evening hamburgers and hot dogs (Wednesday nights) were accompanied by fresh green salad, fresh carrots, celery, and broccoli, and a variety of prepared salads. Soft drinks, beer and wine were also available. Nothing to complain about at all. February 23, 2014
Rated 5.0 out of 5.0 Great customer service We received a wonderful surprise upon our arrival! I asked for 1 double bed room, however, they were unable to accommodate us so they gave us an extra room at no charge! Now, will they do this for everyone, who knows, different situations, etc…. This happened to be our 3rd visit in 6 months too! We have enjoyed our visits each time we have stayed. They offer laundry room, exercise room, nice greeting area, and computer room and have a great breakfast! The rooms are well equipped to stay for a longer visit also and are very clean. You won’t be disappointed! February 5, 2014
Rated 5.0 out of 5.0 by Excellent place to stay. Had a great room. Very clean and roomy. Would reccomend when in Jacksonville stay here. January 6, 2014
Rated 5.0 out of 5.0 by Great Hotel There was an error made in the reservation by the person who made it at the IHG 800 number , but the person who checked us in quickly took care of the issue. Everything was very comfortable and clean. I would highly recommend this hotel. January 5, 2014
Rated 5.0 out of 5.0 by Excellent stay The area is safe and quiet, with nearby shopping and restaurants. Venture over to Deer Lake Ct -- if the weather is nice, walk it! Extremely friendly staff, and very welcoming to my little family that includes 2 dogs. I gave "Sleep Quality" only 4 stars simply because of the pillows: I need pillows with more support, although I admit I didn't call the front desk to see if they had something else I could use. January 5, 2014
Rated 4.0 out of 5.0 by Water softener The only reason for the 4 star in overall is there is way too much water softener used. There are 3 benefits by using less, reduce the cost of the softner, reduce water consumption by shorter showers and it would make me happy. Other than that, this is a great place to stay! January 2, 2014
Rated 5.0 out of 5.0 by extremely comfortable I can only say positive things about this hotel. From the cleanliness, to the comfort, to the tasty continental breakfast, everything was done to perfection. This was my first experience at the Starwood Suites and I was pleasantly surprised by the lovely accommodations. Having an additional sitting room/kitchenette was an additional bonus that I did no expect. December 31, 2013
Rated 5.0 out of 5.0 by Our favorite hotel We had a wonderful stay over Christmas while visiting family! Our dog enjoyed the stay also. December 31, 2013
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