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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    95%
    Recommend This Property

    Overall Experience

    4.7

    based on 201 reviews
    95%
    Recommend This Property

    Ratings Breakdown

    201reviews

    • 5 Stars
      163
    • 4 Stars
      26
    • 3 Stars
      6
    • 2 Stars
      4
    • 1 Stars
      2

    Excellent Value

    By

    April 30, 2015

    club

    Newly renovated property was very clean and great location. Loved the comfort of the suite and having a kitchen to use. The breakfast is meh, but it's a hot breakfast and it's free! Would definitely stay here again!

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    Amazing time at Rockville

    By

    April 29, 2015

    We will definitely stay at Staybridge again, we were only a 14 dollar cab fare from the Rockville venue. It was cool to hang out at the pool and relax in the hot tub after the show with other guest and get to meet people from all over the country. Very clean !! No complaints at all!!

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    Great Place to Stay

    By

    April 29, 2015

    This was my first stay at this Staybridge although I have stayed at others and I can honestly say that I will DEFINITELY stay at this Staybridge again. Very clean, comfortable hotel room with Awesome customer service. Had a problem with a leaking shower that was fixed the very next day. They are renovating the 3-4 floors right now and you would never know it from the noise level. Could not hear a thing. This location is in close proximity to several food establishments and other shopping.

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    Disappointed from this Staybridge

    By

    April 20, 2015

    platinumelite

    I have been living in hotels for close to a year now. Because of that, I prefer to stay at Hotels that have suits and a fully equipped kitchen.
    My previous stay at a Staybridge hotel in OKC for 3 months has to be one of my fav hotel experience ever. For that reason I decided to find a Staybridge hotel for my 2 month stay when I arrived in Florida. I chose to drive down to St. Augustine for work everyday just because I feel so much at home at a Staybridge hotel.

    Unfortunately the Jax Staybridge wasn't at par with my expectations. The staff is very forgetful, unsupportive and plain unfriendly. House keeping was another nightmare I had to deal with everyday.

    Out and out a very disappointing experience. I am glad my assignment finished early and I could leave in 1.5 months.

    Posted byHotelStaff
    April 21, 2015
    I am very sorry to hear of your disappointment while staying with us. I really wish you would have contacted me during your two months with us so that we could have ensured that your issues were corrected. All feedback, both positive and negative, help us to identify area(s) to improve upon and your input is certainly appreciated. I just wish I could have assisted you sooner.
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