Rated 4.8 out of 5 by 102
Rated 5.0 out of 5.0 by redbolt Great Hotel
There was an error made in the reservation by the person who made it at the IHG 800 number , but the person who checked us in quickly took care of the issue. Everything was very comfortable and clean. I would highly recommend this hotel.
January 5, 2014
Rated 5.0 out of 5.0 by IvyPlus3 Excellent stay
The area is safe and quiet, with nearby shopping and restaurants. Venture over to Deer Lake Ct -- if the weather is nice, walk it! Extremely friendly staff, and very welcoming to my little family that includes 2 dogs. I gave "Sleep Quality" only 4 stars simply because of the pillows: I need pillows with more support, although I admit I didn't call the front desk to see if they had something else I could use.
January 5, 2014
Rated 4.0 out of 5.0 by Helpnone Water softener
The only reason for the 4 star in overall is there is way too much water softener used. There are 3 benefits by using less, reduce the cost of the softner, reduce water consumption by shorter showers and it would make me happy.
Other than that, this is a great place to stay!
January 2, 2014
Rated 5.0 out of 5.0 by smlhealth extremely comfortable
I can only say positive things about this hotel. From the cleanliness, to the comfort, to the tasty continental breakfast, everything was done to perfection. This was my first experience at the Starwood Suites and I was pleasantly surprised by the lovely accommodations. Having an additional sitting room/kitchenette was an additional bonus that I did no expect.
December 31, 2013
Rated 5.0 out of 5.0 by Bill, Tammi, & Bailey Our favorite hotel
We had a wonderful stay over Christmas while visiting family! Our dog enjoyed the stay also.
December 31, 2013
Rated 5.0 out of 5.0 by Sunshine10 Always a pleasure
Stayed here many times and always enjoy my stay. Staff is attentive, social is good and room is always comfortable.
December 22, 2013
Rated 5.0 out of 5.0 by clk277 Nice room
Clean, nice and a great deal! Highly recommend, especially if you are traveling for Jacksonville Jaguar game. Easy access to the stadium
December 19, 2013
Rated 5.0 out of 5.0 by Peaches2008 Great Hotel
QUIET..Peace and Quiet. The Staff is very Friendly and always ready to assist if needed. Located in a Great Location, centrally located to everything.
December 15, 2013
Rated 5.0 out of 5.0 Clean, comfortable, good value!
Friendly efficient staff, good value for money. Will definitely seek out other Staybridge Hotels whe traveling.
November 30, 2013
Rated 5.0 out of 5.0 by jen1872 Clean and comfortable
We had a great experience at the staybridge suites! The suite was roomy, comfortable and clean! It is nice that breakfast, light dinners and laundry is included!
November 27, 2013
Rated 4.0 out of 5.0 by kentgrad Nice place for a large party
This Staybridge is of the standard variety. They had an ample breakfast and other amenities that I have come to expect with all IHG properties. The staff was friendly and the room was clean.
November 26, 2013
Rated 5.0 out of 5.0 by JamesM2 Wonderful Property!
From the moment I was greeted by the wonderful staff at this property I felt welcome and comfortable. This is an excellent new property with everything done absolutely right. Since the property is so new, it was exciting to see the new dining/common area layout and the new finishes in the room. Off the main road a little bit so the parking felt nice and private and there was absolutely no road or traffic noise from the adjacent busy street. Only bad thing was that I only had one night there!
For someone who spends on average 40 weeks a year on the road, you guys definitely exceeded my expectations - especially at the price point paid.
Keep up excellent work and I look forward to another stay at this property!
November 23, 2013
Rated 5.0 out of 5.0 by Bronxbombers The best hotel in Jacksonville
The best hotel in Jacksonville that I've stayed at. Friendly staff and an excellent free hot breakfast. I'll be back.
November 23, 2013
Rated 5.0 out of 5.0 by Lee4063 Outstanding value and quality
My wife and I were pleasantly surprised by the overall experience at Staybridge Jacksonville. We generally try to avoid hotels because they often disappoint, but we were extremely impressed by the quality of this room, and it was very clean. The bed was crisp and comfortable. The layout of the room was very creative. Staff were pleasant and helpful. We highly recommend it.
November 21, 2013
Rated 5.0 out of 5.0 by TOMMYO Excellent
The staff is very helpful and friendly. The rooms are comfortable and clean.
November 18, 2013
Rated 5.0 out of 5.0 by UNFmom Weekend away
I had never heard of Staybridge, but for the price and conveniences thought we'd give it a try. We were very please with the whole experience, very comfortable room, great kitchen in the room, beautiful great room and very nice breakfast options. I will definitely stay there again when in Jacksonville, and look for them when traveling.
November 16, 2013
Rated 4.0 out of 5.0 by china9891 Squeaky floors
Our overall stay was great except for how bad our floors squeaked when we walked around. So anytime that childrent walked too much the room below us would call the front desk staff to complain. We will definitely return but not with the children.
November 5, 2013
Rated 5.0 out of 5.0 by FL416 Great Experience
Modern, clean and friendly...I don't stay anywhere else if there is a Staybridge in the area.
October 30, 2013
Rated 5.0 out of 5.0 by Mimi00 Clean suite, great layout with comfortable bed!
Quiet location with easy access to grocery shopping. (Across the street at the parking lot with a stoplight for easy crossing). Bed was very comfortable with soft sheets and had what looked liked a new comforter. Kitchen was well designed with a full refrigerator & ice maker. It had a 2 burner stove top & large microwave with glass that rotated inside. Shower had a curved shower curtain. This Staybridge offered free access to a laundry room with 4 washers & dryers that I used. The suite has dishes, flatware, pots & pans, glasses (including wine glasses), dish towels and other accessories. Free hot breakfast is offered every morning. Tuesday - Thursday a light meal with cocktails are offered. I was given an upgrade without asking because of my IHG Reward Club status. This hotel is very suitable for long term stays. I will definitely stay here again when in town.
October 20, 2013
Rated 5.0 out of 5.0 by WalterM354 great hotel
I cannot believe the hotel only got a 4.8 out of 5 star rating. The staff, room, breakfast and social hour was fantastic. The closenest to Jacksonville Beach. There is numerous restaurants in walking distance and the price is good. Maybe I shouldn't praise the place so much as it will give them a reason to raise the rates. But truthfully it is a great property in fact we are returning there in 8 days while I get medical treatment in the Mayo Clinic
October 19, 2013
Rated 5.0 out of 5.0 by Maggie45 Favorite Hotel
We have stayed at many places that have suites and have found this one to be superior to any of the others. We most appreciate the cleanliness and all the details in the rooms. Everything we needed was there and I did not have to run out to a store for dish detergent or paper towels or anything! We found the rates to be fair, lower and a better value for us. The room was comfortable and welcoming and the service is superior. I appreciate the housekeeping schedules with the options available.. Yes, we definitely will be returning anytime we visit Jacksonville. Thank you for an enjoyable stay!
October 19, 2013
Rated 5.0 out of 5.0 by nybabygirl Awesome
Had a wonderful mini vacation at this hotel and I was able to do all my laundry before I went home. Staff was very friendly and my housekeeper for 10/13/13 was great. The room was already clean but after she finish it was sparkling. Will be back.
October 17, 2013
Rated 4.0 out of 5.0 by Deb126 Comfortable room, bad cable service
The only issue I had with my stay was that HBO kept freezing up for hours even days at a time. Beyond that the food provided for breakfast and the light dinners was fantastic! The people serving and cooking the food were also very helpful and friendly. The front desk staff was not as pleasant as I would have liked, but they were cordual. The room was clean and the bed was very comfortable. All in all a good place for an extended visit for the price!
September 30, 2013
Rated 5.0 out of 5.0 by Gloria1 Great Service
This was the first time that I had stayed at the Staybridge and I thoroughly enjoyed my stay. The food was great and an extra benefit. The small kithen and free washer dryer was great since I was staying for 2 weeks. The only thing I would change is the pillows, they were small and not very comfortable.
September 25, 2013
Rated 5.0 out of 5.0 by ilmpp wow!
the staff was wonderful - always pleasant -always smiling- always had things in control even with a full hotel. they really seemed to enjoy hosting guests-social hour lasted all evening but they never seemed rigid or put out by our extension..they seemed to enjoy themselves as much as we did. actually have never had such a great experience at a hotel before. they even enjoyed the four legged guests both inside and outside the hotel..thanks for a nice time
September 23, 2013
Rated 4.0 out of 5.0 by HerbertA Not up to expectations
Although I didn't get an upgrade, I understood, since they were totally booked. I wasn't recognized as a platinum member, nor was I offered any perks beyond what a non platinum member would get. Finally, after I asked, and only as an after thought, a bottle of water was delivered to me. Front desk personnel said: "I don't often offer water because people frequently don't want one" No morning news papers were available. Front desk personnel said this was because a big group of IRS people were there, and they took them all ..... (arrangements should be made, so that at least platinum members get a paper in this type of a situation to prevent my unfortunate experience).
Pillows need improvement ... too small, not comfortable enough.
I liked the reception with beer and pizza.
September 21, 2013
Rated 5.0 out of 5.0 by frequentfaller23 Felt Like Home. Exceptional Staff
I am so pleased with my last stay at Staybridge Suites.
Every three months, I travel to Jacksonville for medical appointments at Mayo Clinic. Because I am disabled and have picky requests, I always feel embarrassed, consider myself needy, and cringe whenever I ask for my usual preferences.
Although the hotel was sold out during my stay, every request was honored and then some!
I slept so well. I really did feel at home. Because I slept so well, I missed the wonderful breakfast the day of check out (the first morning, I had extremely early appointments so I missed it then, too.)
The housekeeping staff were so accommodating. I asked for late check-out, and no one bothered me or made me feel as if I was imposing.
The visit at Mayo Clinic and my health in general made me feel horrible. It wasn't a pleasant trip. However, the staff at Staybridge had me driving home with a smile.
In fact, between housekeeping and the wonderful front-desk clerk, Avianca, my stay was perfect and brightened my spirits. Especially Avianca, who really represents the hotel in a friendly, professional, personable style. She has a smile that lights up a room. I really appreciate all she did to help me out, even if it were to lend an ear to me and *especially* making me feel at-home, not rushed, and truly welcome.
I will return soon, of course. I never stray from IHG brands, either. Thank you so much!
I can't rate Breakfast or Social Evening Reception, because I couldn't attend.
September 18, 2013
Rated 5.0 out of 5.0 by MrsWonderful Great quiet place for my family to stay.
We had 4 adults and 3 kids in a two bedroom suit. Comfortable and cozy for a two night stay. Everything was clean. The kitchen in the room made it very easy to make our own meals. The free breakfast was pretty awesome. Plenty to choose from. Pool was clean. Property was quiet. Overall a great experience!
September 11, 2013
Rated 4.0 out of 5.0 by anotherallan long-term
Not sure why I got this, as I've lived here for many months, and plan on many more. However, I would suggest a few things:
1. The (very heavy) room doors (unlike other facilities owned by the same parent company) have no door closers on them, and reverberate like explosions anytime a typical oblivious American leaves their room...must be my PTSD.
2. More variety at the dinner would be nice.
3. The A/C units sound like hurricanes, and cannot be shut off, even if you shut them off! (Really...they keep cycling every few minutes). I recently stayed at a Holiday Inn Express (San Antonio - it was magnificent), and theirs was quiet as a mouse.
4. Excellent Housekeeping staff, when they don't use the metal bar to keep the door open, which vibrates over two floors (must be the PTSD again).
5. I was dismayed that, though I have spent THOUSANDS of dollars here, that I am not eligible for Rewards Club...not impressed on that score.
September 10, 2013
Rated 5.0 out of 5.0 by HDub Nice, LIke New, Big Rooms & Great Price
A great value, like new (maybe it is new?) hotel with large rooms and lots of convenience features inside hotel and nearby . We had multiple rooms for extended family event and all enjoyed the accommodations!
September 4, 2013