Rated 4.6 out of 5 by 112
Rated 5.0 out of 5.0 by 2TiredTravelers This HIE is very welcoming, will definitely visit again!
Everyone at the hotel was really nice and welcoming to us - especially Elena! She took exceptional care of us since the first phone call making the reservation. Except for some rowdy and noisy people next door to our room early early in the morning, we would rate our stay as excellent! Thank you Jacksonville Beach HIE for taking such good care of us. Will see you again!
March 13, 2014
Rated 5.0 out of 5.0 by James75 Great Stay
Great hotel and staff. I am a taller guy so the separate show was a nice bonus. The only downside is the limited parking.
March 10, 2014
Rated 3.0 out of 5.0 by Susan1372 Uncomfortable beds
Beds are uncomfortable need new bed.!!!!!!!!!!!!!!!!!!!!
February 17, 2014
Rated 5.0 out of 5.0 by Mr C Very welcoming staff
The staff are some of the most welcoming I've encountered. The hotel is very clean and the rooms are roomy and comfortable. The bathrooms have large glass showers and separates tubs. The morning buffet breakfast is awesome!
February 13, 2014
Rated 5.0 out of 5.0 by M Ginny Great night's sleep!
Great location with very comfy beds! Front desk was very helpful with recommending restaurants nearby.
February 12, 2014
Rated 5.0 out of 5.0 by joeyamy69 Weekend
The staff was very helpful with directions and ideas for dinner.
Would recommend this hotel for anyone. Rooms were nice and clean. A little noisy but very comfortable.
February 12, 2014
Rated 5.0 out of 5.0 by Joro73 Like a second home
We have stayed here every month since November while I was at Mayo Clinic and will be back in March. Everyone is so accommodating and truly seem to take pleasure in serving the public (which isn't always easy). It was so nice to come back from a long day of tests and rounds of Drs. and know that I could come in and just relax. Variety of excellent restaurants nearby but our very favorite was K.C. Crave just one building over. Thank you Holiday Express Jax. Bch. for making us feel so at home in what could be a hard time for us. See you next month.
February 10, 2014
Rated 5.0 out of 5.0 by Capttommygun 5year Repeat Customer
Josh and staff always take care of me when I am in town! I stay here at least 25 days a year and while there are other choices I chose this HI Express. They know about customer service and loyalty!
February 9, 2014
Rated 5.0 out of 5.0 by Mtb08540 Great location
Highly recommend this holiday inn express. The staff is very responsive even on Sunday.
February 5, 2014
Rated 5.0 out of 5.0 by Tellinitlikeitis Best Holiday Inn Express
This is the BEST Holiday Inn Express I have stayed in. I am a business traveler and highly recommend this hotel if you are in the Jacksonville Beach area. Great location! Very Clean and up to date!
January 12, 2014
Rated 5.0 out of 5.0 by outletmallgal Home Away From Home Perfect
When I visit The Mayo Clinic, my shining star "Home Away From Home" is this Holiday Inn Express Hotel at Jacksonville Beach. I stayed there for the Summer of 2012 and for The Holidays of 2013 and I will be back as soon as I return to Jacksonville Beach. I LOVE THIS HOTEL. The Staff is truly Aces. The Best. The rooms are comfortable and clean. Breakfast is tasty. Location is perfect. Direct TV and Internet are awesome. And best of all, I feel at home and safe there. This wonderful hotel is the perfect place to kick back and relax. Thank you very much for being The Best and see you again soon.
January 7, 2014
Rated 5.0 out of 5.0 by Mr joe Great Service
W e stay here every time we are in town they always take care of our needs and go beyond our Expectations. .I couldn't lay flat after Surgery at Mayo they Got me a Recliner to Sleep in Price less...
January 4, 2014
Rated 5.0 out of 5.0 by Tree54 Awesome hotel
We enjoyed our stay immensely. We especially appreciated Mike at the front desk working so hard to get us adjoining rooms with our son's family. Mike was very friendly and efficient! The rooms were spacious, clean and comfortable.
January 3, 2014
Rated 5.0 out of 5.0 by Edyr What a Christmas.
My husband had an emergency visit to Mayo on Christmas. We had no idea if we would be able to get a room or not, but with one call to the front desk we were told "yes" they had a room for us. When we arrived it was like coming home to visit family. Mike went out of his way to get us settled after an exhausting drive. We had not eaten dinner so Mike suggested a couple of places that he was sure that they were open. Sure enough we found the restaurant, ordered take out, ate in our room and got a good nights sleep for my husbands appointment in the morning. As we left for Mayo Josh was at the front desk to welcome us back and wish us luck for the day. Now you can see why I say Josh and Mike are like family and why we only stay at this Holiday Inn.
December 31, 2013
Rated 3.0 out of 5.0 by Maca No hot water
Had to take a cold shower and sink did not drain. I complained and asked for a credit for my pet deposit as compensation. The staff happily obliged and apologized.
December 25, 2013
Rated 5.0 out of 5.0 by Doug21 RELAXING
Staff so willing to help and most of all, knowledgeable about the restaurants, directions and any other questions regarding the Jacksonville area.
December 15, 2013
Rated 5.0 out of 5.0 by Sunnygirl Very nice hotel, very clean.
Room was very clean and the bed was wonderful. Loved the beautiful bathroom, glassed in shower and a large separate bathtub also.
December 11, 2013
Rated 4.0 out of 5.0 by K55rSH Jacksonville Beach
Great hotel and friendly staff. Our only complaint was a noisy a/c unit.
December 8, 2013
Rated 5.0 out of 5.0 by NicknameForSurvey Great time
I had a great time, it was a very nice hotel. The only downside is the tv was bolted to the wall so it was difficult for me to plug in my hdmi cable in.
November 21, 2013
Rated 5.0 out of 5.0 by Hasmukh Excellent service
Staff was very cooperative and helpful. Excellent services and facilities.
November 20, 2013
Rated 5.0 out of 5.0 by Ry53 Nice Stay!
We had to run to Jax on a quick visit for work. Called ahead for late check in. Staff were ready for us and very helpful after a long drive. Room was very comfortable and clean. Nicely appointed with frig., microwave and large glass shower stall. Love the night-light under the sink in the bathroom, nice touch! Breakfast was well prepared and attended by staff. We were pleased to stay in both days, first thing in the morning. All in all an excellent value close to the beach!
November 17, 2013
Rated 5.0 out of 5.0 by RjofVaBeach We enjoyed our stay in HIE Jax Beach
Friendly and on point staff. Clean rooms and walking distance to alot of staff on the beach. Had some loud party at the pool area on our last night. Our rooom was right next to the pool. I recommend staff checks the pool area after hours for people having party or loud noises. Also i ask front desk to check the jet tub and problem was fixed immediately. Other than that everything was outstanding during our stay.
November 16, 2013
Rated 5.0 out of 5.0 by Hdrules97 Pet friendly, Awesome Front Desk Clerk
I chose this hotel for two reasons--pet friendly, and location. The hotel is like new, clean and fresh. When checking in the clerk gave me no hassle whatsoever regarding my pet--exactly what a dog owner expects from a pet friendly hotel, but doesn't always experience. The option for covered parking is very nice, the breakfast is fresh and plentiful. I will always seek out Holiday Inn Express when traveling!
November 15, 2013
Rated 5.0 out of 5.0 by Joro73 Worth the trip
We spent a week there while going to Mayo Clinic and the staff was so gracious and accommodating. Our room was very clean , the beds comfortable and they even called us one morning to let us know that they had just put on a pot of fresh coffee that my husband requested. We will be returning to Mayo and have every intention of staying at this hotel again.
November 14, 2013
Rated 5.0 out of 5.0 by Sirlj Enjoyed it and returned
I stayed here due to location and easy return to work on an out of town trip. The room was very nice. The staff was friendly. The bed was very comfortable and I rested well. Everything was so in tune, I returned 2 nights later.
I would definitely stay here again when in town for work in the same area.
November 10, 2013
Rated 5.0 out of 5.0 by Sheri58 Outstanding customer service - loved the staff
Room and lobby appointed beautifully - loved the staff and will now start staying at Holiday Inn Express .
October 9, 2013
Rated 5.0 out of 5.0 by Gsous Great pet friendly hotel
Very impressed with the cleanliness of this hotel, you would never know there were pets staying at this hotel. Thank you for making our stay enjoyable and our dog skoobie had a wonderful stay too-
My rating was 3 for able to relax not because of hotel or staff, it was guests who had returned from a wedding and were in the next room and were very loud, I did call front desk and they were able to address my issue.
Even though his hotel was not on the beach, it was only a short few blocks from the beach and dogs are allowed after 5:pm.
Many local restaurants are pet friendly as well.
October 2, 2013
Rated 5.0 out of 5.0 by Brechelle great room, good rates
The staff worked with us to get us in a room early for a procedure at Mayo Clinic when the hotel was booked. They are always pleasent and the rooms are clean and comfortable. We loved the free breakfast.
October 2, 2013
Rated 4.0 out of 5.0 by CPISales73 Great Bed & Quiet Room
We stay here each night before we head out on cruises for the past two years.
Try Jumbo Ya Ya down the road for some good food.
September 30, 2013
Rated 4.0 out of 5.0 by Georgiagal Everything was clean, comfortable, convenient and quiet but the quality of food offered was not to our standards.
We will be back. Our stay was very comfortable and quiet. Thanks to everyone.
September 28, 2013