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Rated 4.5 out of 5 by 78 reviewers.
Rated 5.0 out of 5.0 by Great place to stay The hotel is clean, quiet, and comfortable. We decided to try the free food at the social and it was delicious. The only problem we had is that we had to be somewhere else and couldn't stay for two more days. July 20, 2014
Rated 5.0 out of 5.0 by Staying in Kazoo stay here! Great hotel, clean room, comfy bed, and awesome breakfast. July 11, 2014
Rated 5.0 out of 5.0 by very clean room and comfortable bed Enjoyed the stay at this hotel. Was a bit hard to find due to all of the construction in the area but was worth the effort. The carpet may have been a bit worn but the room was very clean and very comfortable. The room seemed to be sound proofed pretty well as we had no disruptions during our stay. I would definitely use the hotel again if I was back in the area. July 10, 2014
Rated 5.0 out of 5.0 by Comfortable home away from home. Our weekend at Staybridge Suites was able to exceed our expectations from previous hotels. The hotel was clean and comfortable. The two bedrooms and two bathrooms allowed our family of four to spread out and not trip over our bags and each other. We will search for a Staybridge Suite Hotel first on our next trip. Thank you for the hospitality. July 9, 2014
Rated 4.0 out of 5.0 by Good value Overall the stay at this hotel was as expected. The only major concern I had was the availability of external trash containers to pick up after my dog. If the hotel is a pet friendly hotel, there should be waste baskets outside so that people actually pick up after their pets. Other than this, everything else was as expected. July 9, 2014
Rated 5.0 out of 5.0 by Roomy, clean and comfortable Had lots of family in for a wedding - used a suite with two rooms and allowed socialization in sitting area while kids slept - bathrooms spacious Staff great July 6, 2014
Rated 5.0 out of 5.0 by Very convenient and comfortable I had to book this hotel last-minute for a business trip, and I was VERY happy with my stay. The kitchen was well-stocked with utensils and a full fridge. Everything was very clean. Staff were extremely friendly. There were a number of kids staying while I was there, but I never had a problem with noise. Every evening there were people sitting and socializing in the main lobby area-- very nice atmosphere. Overall would definitely stay here again. June 29, 2014
Rated 5.0 out of 5.0 by Superior Staff Title says it all, they were simply great from the GM down! June 26, 2014
Rated 4.0 out of 5.0 by Go Broncos! Front desk staff was friendly and helpful. Kitchen staff at breakfast was a little grumpy, but breakfast was good. The hallways and stairwells were dirty - same filth all 3 days we were there. June 24, 2014
Rated 5.0 out of 5.0 by Perfect This is what a hotel should be like! We had one minor problem during our stay and it was quickly fixed. The TV in the living area wouldn't show the TV, as we were leaving for dinner we stopped by the front desk to let them know. When we returned it was fixed. For breakfast they had two types of sausage out, I asked if they had bacon available, and a few minutes later we were brought a plate of bacon...Perfect! June 10, 2014
Rated 3.0 out of 5.0 by 1st to KZoo We waited 15 mins to check in which was way too long June 9, 2014
Rated 5.0 out of 5.0 by Staybridge Stay Very nice place, clean & lots of room. Good food too! June 8, 2014
Rated 5.0 out of 5.0 by Great stay! Staff were wonderful, pleasant and very helpful. Rooms were great! I felt like I was pampered with all the amenities. Hotel is very clean in all areas, including public areas. Great place to stay. May 31, 2014
Rated 5.0 out of 5.0 by Great Value This is the second time I stayed in a hotel with this type of set up. You get a mini apartment with a kitchen area, living room, and sleeping area. The room was very nice and pretty quiet. I have trouble sleeping and that is me and not the rooms fault. The food for breakfast was varied and good. I did not have the dinner, but would have been satisfied with what they had. Nice hotel and I highly recommend. Room rate is very reasonable and the staff was very friendly. April 28, 2014
Rated 3.0 out of 5.0 by Staybridge - Kalamazoo I am a platinum IHG member that spends 2-4 nights a week in hotel. The Kalamazoo location was probably one of the worst Staybridges I have stayed in, even though it is steps above other hotel chains. Previous guest used small shampoo bottle still in shower area, appeared to be a blood smear (1"x2") on shower curtain, shower curtain had a 4" tear where the shear fabric met the solid shower curtain, and the doors had a lot of dust where the square panel inlays are. Just did not seem as clean and well kept as other Staybridges I have stayed at. April 22, 2014
Rated 5.0 out of 5.0 by Overall experience Excellent rating with the exception of room comfort. We could not control the heat in our room. It was either too hot or too cold. We were told because it was an electric heater the coils had to cool down after being on.but the cold air stayed on for several hours making it very uncomfortable. Other than that, excellent stay, very homey. April 3, 2014
Rated 3.0 out of 5.0 by 2 night stay I love staying at Staybridges and try to seek then out. However, my last two says at the Kalamazoo hotel have been uncharacteristically less than pleasant. Both times the ice machine didn't work in my room (yes, I turned it on when I got there). And when I called the front desk, they said my option was to come downstairs and get it. I was kind of shocked he didn't offer to bring it up so I didn't have to come down at midnight in my pajamas. Then someone's puppy barked all night (not your fault, but still unpleasant and I wished at 6 am it would've been taken care of). March 31, 2014
Rated 5.0 out of 5.0 by One of the best hotel experiences I've had. This past weekend, I had 24 high school jazz band students participating in the Western Michigan University Jazz Festival. We are from Illinois and stayed over Saturday night at the Staybridge Suites. We couldn't have asked for more. When we arrived, the front desk staff had all the room keys ready along with two copies of the rooming lists for our chaperones and a big plate of chocolate chip cookies for the students. Prior to our arrival, one of the staff members had taken the time to look up our school logo and school colors and included it on signs taped to each one of our ten rooms. They also allowed us to use their boardroom for a pizza party and assured us they would clean up after us. The rooms and the hotel were super clean and comfortable and the kids had some fun pool time in a very nice pool area. The front office staff kept asking us if we needed anything and on my way down the elevator on the morning we left, one of the housekeepers asked me how I enjoyed my stay and was genuinely pleased to see that I was happy with everything. The free full breakfast was very good and included those great waffle makers and some other hot foods. During our stay, we didn't encounter a single unfriendly face. What a great experience. I will definitely look for Staybridge on my next trip. March 19, 2014
Rated 5.0 out of 5.0 by Exceptional room at an excellent price I stayed here to visit with my daughter who is a student at WMU. I usually stay at a different hotel, but decided to try something different. I am so glad I did! This hotel is closer, nicer and cheaper. I really enjoyed the atmosphere and the quiet clean room. I thought I may need to stay an additional night due to the snow storm, and the staff assured me they would reserve my room and gave to additional hours to decided if I should stay in K-Zoo and wait out the storm or drive back home as originally planned This allowed me to enjoy the day with my daughter without fretting about the drive home. The location of the hotel was more convenient, the room was nicer and the price was cheaper and included breakfast. I will be back to this hotel every time I come to visit my daughter. March 16, 2014
Rated 4.0 out of 5.0 by Always good I always stay here when I visit Kalamazoo. Great staff, great room, great value. March 3, 2014
Rated 4.0 out of 5.0 by Comfortable bed This was my first time staying at a Staybridge establishment. The hotel was awesome. The room was excellent. The beds were awesome. I definitely plan on staying there whenever I am in Kalamazoo. However, there were two deficiencies that stood out as well. We requested pillows and blankets from the staff for the pull out sofa, but they never brought them. We were also a little disappointed that there was no bacon on the breakfast menu. But all in all, it was a wonderful stay. February 25, 2014
Rated 5.0 out of 5.0 by Peace and quiet After a snowy drive into Kalamazoo, it was a pleasure to check into Staybridge for some peace and quiet. Our suite was huge, comfortable, and very quiet. We loved it. February 12, 2014
Rated 1.0 out of 5.0 by Unclean facility and unkind staffs I have been regular for this place for my work. I ended up cancelling for the rest of the days of my recent stay, and will not come back to this place again. Even though always not felt very welcoming here, I have used this place for my own convenience. - One night in a few days of stay in the hotel room, I ended up seeing a cylinder shaped white matter twice bigger than my whole thumb in the floor at the bedside toward the window. I picked it up and found that it was a piece of bone. What a feeling at night to see a bone fragment. After further looking around, I found another much bigger leg bone with fist size end at the bottom of the bed. It was disgusting and very creepy night. Considering that the room was cleaned out during my stay, I doubt the way they clean out the room. - The front desk person was extremely unkind. I requested a favor of changing the room type on the rest of the stay. Also, I asked to provide a convenience of moving the room without checking out and in again, so that I do not need to get all my stuff carrying with me. He just stared at me, and asked, 'Who are you?'. On further conversation, he was adamant on checking out and in again, and showed no intention of providing convenience. There was no way that people in this place did not recognize me as a hotel customer, as I have been in this place so many times and so many nights. Even though he did not recognize me, that was not just the way to respond to the hotel guest or to-be-guest. - I should say that overall the staffs in this facility is far from kind or friendly. I never met a person who say hi to me, by front desk person, in eating area, or by cleaning person. When I use StayBridge in other places, the experience is different. Experiencing dirty room and surrounded by unfriendly staffs, I do not recommend this place to stay. January 13, 2014
Rated 5.0 out of 5.0 by Great service and comfortable beds My son and I were stuck in Kalamazoo due to a snow storm and severely cold temps. We were staying at this hotel and I am glad we were stranded here!!! The staff and the manager went above and beyond for all the guest!!! The manager and staff were outside scraping and shoveling out cars parked in handicapp. The room was nice and beds very comfortable. I would definitely recommend this hotel!! January 13, 2014
Rated 5.0 out of 5.0 by enjoyable stay Very friendly staff. Not enough room for breakfast during busy time, but it was a good start to the day. The kitchen gals kept everything filled and were exceptionally friendly. The room space ample and clean. Our biggest disappointment was the manager did not honor the posted online price through our travel agent (which turned out to be a mistake) after the reservation and payment was made. Overall a well kept property with great staff. January 2, 2014
Rated 3.0 out of 5.0 by Great facilities, mediocre cleaning Rooms are beautiful and staff at front desk and breakfast area very helpful. The pool was also very nice - I appreciated it was open early so we could start each day with the kids well exercised. Unfortunately, the cleaning staff did a very poor job with the room. Upon returning to the room one day, I found garbage strewn across the floor. I realized they had dragged a broken garbage bag behind them and never did a final check on the room. The next day, I was amazed to find a pile of dirty towels by the door to our room (but inside the room) and they had not replaced the towels they piled in our living space. Apparently, no one cares enough to check the room before they leave it. Our room literally would have been cleaner if they had never come in and just had us replace our own towels. I will likely give this hotel one more try, but am pretty disappointed. It was a part of our annual Christmas tradition, but might try another place next year. January 1, 2014
Rated 5.0 out of 5.0 by Comfortable room room was clean and comfortable. Great improvement over our Thanksgiving stay which was a disaster. December 29, 2013
Rated 5.0 out of 5.0 by excellent place to stay Staying at the Staybridge Suites in Kalamazoo is a very pleasant, quiet way to spend the night and morning. My room was spacious and comfortable. The heating unit was very quiet with the thermostat control on the wall. There were a lot of choices for breakfast, including fluffy scrambled eggs, bacon and cut up fruit----all served on plates and silverware----not paper and plastic. I highly recommend this hotel. December 2, 2013
Rated 4.0 out of 5.0 by Always a thrill Great staff. I always look forward to staying at the Staybridge in Kalamazoo. October 15, 2013
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