Rated 4.5 out of 5 by 48
Rated 5.0 out of 5.0 by Lexus2 Excellent family Wedding!
Everything was wonderful!! Check in early and all clean and perfect. Front desk staff was exceptional, friendly and professional. Wonderful stay!
February 26, 2014
Rated 1.0 out of 5.0 by NicholasTheGreek Clean room, very disappointing experience
I reserved a king one bedroom suite for a Saturday night. Arrived at the hotel at 2pm and was told a room would be ready in 15-20 minutes. Left the hotel and came back at 3. A room still wasn't available and 4 others were also waiting. At 3:45, I agreed to downgrade to a queen room for $10 less as an upgrade would have taken a few hours. Excuse given was that only 4 housekeepers were on duty and many rewards members took advantage of a late checkout. The paperwork that I signed at check-in had a VIP stamp next to my name. Not sure of their definition, but I was not feeling the love.
The room was nice and clean. Bathroom has a door separating the toilet/tub from the sink area. I feel I downgraded to one of the worst rooms in the house as it was on the second floor behind the elevator. Could hear the elevator and feel the vibration until 2am. Then at 4:30 I hear the tv blaring in the breakfast area. I called and it was promptly lowered. Probably the breakfast preparer didn't realize it. There was a couch in the room, but it wasn't a sofa bed as I thought there would be one; there is in the king suite.
Breakfast was plentiful and a wide variety of items. Scrambled and hard boiled eggs, breads, bagels, cooked oatmeal, blueberries, peaches, cereals, yogurt, cheeses, breakfast pizza, and waffles with a fleur de lis.
The staff is friendly.
I might give this hotel a second chance someday, but only if I check-in after 6pm.
February 19, 2014
Rated 2.0 out of 5.0 by Celblues Staff not prepared.
We called before arriving and were told our room would be ready to check in at 3:00pm. Upon arriving, staff said rooms were not ready. We had a social gathering scheduled for 5:00pm. Our room was not ready until 4:30pm. Staff was not prepared. Staff also never acknowledged my IHG Rewards Club membership.
February 12, 2014
Rated 4.0 out of 5.0 by coso33 Overall, a very nice hotel
I have stayed at the Lafayette Staybridge before and know it to be an excellent hotel with a friendly staff.
The only issue was a fire alarm going off one night at approximately 3:50 AM. The ear piercing and shrill alarm lasted for about 10 minutes. Now, it would not be appropriate to hold the hotel responsible for this but the staff did not know of the "origination" of the alarm the next morning, etc.
February 9, 2014
Rated 5.0 out of 5.0 by Just for fun home away from home
We stayed in the two bedroom, two bath suit. It was very clean,spaceious and comforable for 8 people. We also enjoyed movies (with sround sound) in the theater room. The breakfast had a good selection. The staff was friendly and helpful.
January 29, 2014
Rated 5.0 out of 5.0 by bangbang Comfortable bed and great service
Will stay here again. Easy to get to job location.
January 14, 2014
Rated 5.0 out of 5.0 by Outletmallgal USA Nice Hotel in an Old Southern Town
I called and got a last minute reservation and an upgrade. The staff was very nice. Beds were good. Room needs a little refreshing but it's not bad. Has a nice courtyard view. Location was easy. Had a very comfortable night. Thank you.
January 9, 2014
Rated 5.0 out of 5.0 by Mer23 Clean and comfortable and no complaints
My family stay at this hotel was one that we will be happy to repeat. The room was clean and comfortable. The food was plentiful and the staff was polite and helpful. We don't have a single complaint :)
January 4, 2014