Rated 3.9 out of 5 by 51
Rated 5.0 out of 5.0 by Recentmove Holiday 2nd home
We were three families spending the holidays in the area and the staff got us suites next to each other. With the living room/kitchen facilities we were able to host a small family get together, Breakfast was good. Daily \touch up with fresh towels and trash pickup was a nice to have in an extended stay place. I would come back. Very friendly staff.
January 1, 2014
Rated 1.0 out of 5.0 by angrywoman20 Horrible service will not return
The staff here were rude, the room had no stopper for the bathtub even and the staff wouldn't do anything but try to move my room at 10pm! In the morning after a restless night's sleep fur to noise level maintenance woke me up going through their rounds quite loudly. They even tried to come in without knocking. If i could give 0 out of five i would. Just unacceptable.
December 31, 2013
Rated 5.0 out of 5.0 by nitayvette I loved this hotel!
The staff was warm and very helpful. I was very happy with the rate for our two bedroom suite. There was a mall and many, many restaurants less than 5 miles away, a post office less than 3 miles away, and we were about 20 minutes from O'hare. The breakfast served in the lobby was outstanding with a waffle iron to make your own waffles, a toaster for bagels/toast, boiled or scrambled eggs, and breakfast meat. We thoroughly enjoyed our stay!
December 19, 2013
Rated 4.0 out of 5.0 by dacarter Beautiful Remodel
I've stayed in the Staybridge Suites before -- not because of the rooms, which were a little outdated, but for the services provided that went above and beyond other properties I have stayed at.
I had heard from the Manager of the property, Allison - that they were remodeling the rooms and replacing much of the furniture and electronics in the King and Suite Rooms. On my last visit this remodel had been completed up to the second floor.
The remodel has really updated the rooms and hotel, and it made my stay even more pleasurable. I think they put a lot of effort into the changes and it really shows.
The only one issue I had was that I did notice that I had some irritation to the bedding that they had. I called Allison, and they said they had recieved a couple of other complaints that were similar in nature and had already changed the detergent that they used to clean the bedding. Other than this I would really recommend the hotel for future stays. It is worth the money.
November 18, 2013
Rated 5.0 out of 5.0 by WinAnn Perfect!
Perfect accommodations for our girls retreat. Front desk personnel was very helpful and friendly. Breakfast was amazing. The 2 bedroom suite was like being at home only better - no clean up, no laundry, didn't have to make our beds. Thanks! We had a wonderful time at your place and in/around Lincolnshire. It would have been fun to go to one of your social evening receptions. We stayed on the weekend and there weren't any.
November 14, 2013
Rated 2.0 out of 5.0 by Nove Overall Stay
I was most shocking to see the appearance of the room upon our entry. I was very disappointed. For the money that was paid, I was expecting the accommodation to be more welcoming. The first thing that greeted us when we walked into the room was the hallway closet door that was off the hinges and leaning up against the wall, we called front desk about it and nothing was done, my husband placed it back on track. Also there was not even one DVD player in the room. The best thing was the breakfasat bar.... Overall experience, so disappointed!
November 14, 2013
Rated 5.0 out of 5.0 by Justin1712 Home from Home
The staff at the Lincolnshire site are just fantastic - Ariel fixed all my taxi problems and trhe team found my English football on the TV so I could watch my team
The room was nice and clean and even had an iron ready to use.
The TV stations are due to be expanded in December 15th so even better service
I would like to see more communication of other things that are available such as kettle for tea drinkers or where to get more of the tea bags for in the room
The breakfast cutlery is plastic, but the food and staff are so good at this hotel that you overlook minor defects to find myself very satisfied overal, this is down to the quality of the staff and the unwavered ability to take care of me and my needs first
November 13, 2013
Rated 4.0 out of 5.0 by cyclingmom Plenty of room, some comfort issues
We have a large family, so Staybridge is our go-to hotel. Room was relatively comfortable and amenities ok. Main issue was I'm fairly certain I did not reserve a 2 bedroom suite with only double beds. One room should have had a queen or a King, but did not. Also the mattresses felt cheap and were uncomfortable. The light in the master bedroom bathroom flickered on and was dim. Breakfast choices need to have more protein. There is already a waffle maker, so don't make pancakes too, and french toast the next day. Please offer scrambled eggs or omelets as well.. even the pre-made cheese omelets would have been better than only having hard-boiled eggs or cottage cheese and greasy bacon or sausage.
October 30, 2013