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Rated 4.1 out of 5 by 103 reviewers.
Rated 2.0 out of 5.0 by comfortable room....fair service Suite had several issues were not handled. Nice dining room renovations. Been staying here for several years...Return visit questionable. December 4, 2014
Rated 5.0 out of 5.0 by broken thermostat Everything was great except for the heat ....the thermostat was broken and could not heat the room properly above 66 degrees...reported it on the third nite just so the next person would be comfortable, it was bearable for me. They offered to move me to another room but I declined.....It was a holiday (Thanksgiving) and the maintenance staff was not on the property December 3, 2014
Rated 5.0 out of 5.0 by not only an excellent hotel but convenient location to the Navy base convenient to the Great Lakes Navy Base. In addition to the comforts that this hotel has to offer December 1, 2014
Rated 4.0 out of 5.0 by Good extended stay location The breakfast choices could be a little better. The first day we had eggs with ham mixed in along with tortillas to make breakfast burritos. This was a great choice, but it was never offered again over the 2 weeks of my stay. It seems like the only way any IHG property knows how to fix eggs is to make a cheese omelette. Also, bacon could be offered more than just a handful of times. November 25, 2014
Rated 1.0 out of 5.0 by Poor cleanliness If you plan to visit this location I recommend requesting a room on the remodeled 3rd floor. Overall during my stay I experienced poor cleanliness. I received stained sheets and towels several times, on one occasion I had placed all my sheets on the floor to ensure I receive new ones– rather than new sheets, the same bedding that was placed on the dirty kitchen floor were put back on my bed GROSS! The washing machines while they are free to use which is a plus*! are in poor condition. The machines NEED to be cleaned regularly, especially with frequent use from guests (nothing was done during my stay when attention was brought to the front desk twice). The stairwell has cobwebs along the railings. The first floor has a funny smell and the carpeting is covered in stains. The internet connection is poor, constantly disconnects. I would not recommend this location. November 23, 2014
Rated 4.0 out of 5.0 by Pretty good price for the area, but bring your own internet. I stay here often and staff is pretty great! Third floor is nicely remodeled but first and second floors are below par. Also, internet is horrible and frequently disconnects. Free laundry is fantastic! November 16, 2014
Rated 5.0 out of 5.0 by Very Nice week stay Truly enjoyed my stay from Nov 5-12. Staff were great especially Mirna (Go Bears)...David (thanks for coming to the rescue on the Blackhawk tix)....Do (great manager very understanding)....all the room cleaners...the kichen servers... Only advance to help is get a new luggage trolley or two as the one is in major need of repair. Overall would visit again and recommend it to many others November 15, 2014
Rated 5.0 out of 5.0 by Very comfortable hotel in a very good location. I really enjoyed my stay at Staybridge. I was in the Chicago area on a work trip and the location was very close by, but I found I had easy access to many of North Chicago's best attractions. I was maybe 15 to 20 minutes from Lincoln Park and the Botanical Gardens and there were countless shopping centers and stores along Skokie Highway which could be reached in just 5 to 10 mins. Overall the experience was great. The room was clean and quiet. Breakfast was hot and good. November 12, 2014
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