Rated 4.4 out of 5 by 110
Rated 5.0 out of 5.0 by armig great service
service was awsome. but the cooler in the rooms were very very loud. we were traveling with a baby and at night just had to turn the darn thing off because he couldn't fall asleep. Also the temperature control wasnt very good in the suite. the bedroom was freezing and the sitting room was just getting cool.
July 21, 2014
Rated 5.0 out of 5.0 by IHGplat2014 Great Staff.
As an IHG Platinum member I stay at a lot of hotels each year. The staff at this location was one of the best.
Thanks to the staff for the good tip about the nice walking/jogging trail in the business park next to the hotel.
July 16, 2014
Rated 5.0 out of 5.0 by Lezcano Nice Hotel - I recommend this place!!!
My stayed at this hotel was excellent! I'm very happy and I will return to this place!!!! Very clean, nice service and nice location!!!! I Love it!!!!
July 14, 2014
Rated 5.0 out of 5.0 by Quality Rest Clean and Comfortable
Great Room, Good Breakfast, Friendly Staff, and Very Clean.
July 7, 2014
Rated 5.0 out of 5.0 by Amie T Great hotel experience!
The staff was great to work with. We had car trouble during our visit and the hotel offered a later check out time for our convenience at no additional charge. Our rooms were very clean and adequately supplied. We did not experience noise issues with other guests. Breakfast was good and there were many choices. Overall, a wonderful experience. Would definitely recommend to others.
July 7, 2014
Rated 5.0 out of 5.0 by PNewJersey Like home
This is a great place--kid friendly, but also just good for a couple passing through. This is such a comfortable and warm environment.
July 6, 2014
Rated 5.0 out of 5.0 by Laurita14 Great Service
Our stay was just excellent , the staff was wonderful and very helpful! The room was very clean and had everything we needed. My daughter had blast in the pool and the exercise room was good as well. I will deff be staying here anytime I need to come to Chicago, I will also recommend this hotel . My husband was very content on how great the service was!
July 1, 2014
Rated 5.0 out of 5.0 by BBTexas A lovely Stay
This was another visit to this site We are always pleased
June 30, 2014
Rated 4.0 out of 5.0 by Chicago traverler Nice hotel
Stayed here while in Chicago area. No problems encountered.
June 30, 2014
Rated 4.0 out of 5.0 by jeanml Comfortable bed
This review is too long. You ask too many questions that sound the same.
June 27, 2014
Rated 5.0 out of 5.0 by HolidayInnsfan Great Service
Great place to stay. I walked in the door and was greeted by Nicole who said I saw you were coming and your usual room is ready for you. Welcome Home
June 25, 2014
Rated 5.0 out of 5.0 by Baracuda Great Service in Deerfield
A Holiday Inn Express is basically the same no matter where you go, but the staff here make it truly special. They all went out of their way to ensure everything was taken care of and made sure we guests were treated great. This Inn has the best staff I have ever seen in a hotel.
June 24, 2014
Rated 4.0 out of 5.0 by Thatsme Quick business stay
Great hotel. A little pricey, but nice. Large area to enjoy complimentary breakfast.
June 23, 2014
Rated 5.0 out of 5.0 by 4GSD Great service.
Great staff. Courteous and helpful. Clean and comfortable.
June 19, 2014
Rated 5.0 out of 5.0 by Kristie5 All around excellent property
I arrived early and was happily allowed to check in. The front desk lady was very friendly and personable. As I opened my room door it was a large, clean, and cozy room. That evening the young man at the desk was very helpful with getting information for downtown travel as well as friendly and polite. The common area's are very well kept and clean. The breakfast was always stocked and offered a wide variety for everyone. I would and will be staying at this property again. I would also recommend this property to everyone. I would like to thank all staff including the ones behind the scenes. It takes everyone working together to make the entire hotel as wonderful as it is. Kudos to the entire staff, you deserve it.
June 17, 2014
Rated 5.0 out of 5.0 by roiter the best
the hotel was extremely clean as was the room. the staff better than excellent. the manager,Kathy was very friendly and fits the best image for the hotel.
June 16, 2014
Rated 5.0 out of 5.0 by Buzzard13 Lack of computer for Internet use by patrons
Overall stay at hotel was excellent, but this was the first hotel I have stayed at during the last decade that didnot provide a lobby computer Internet service for patrons.
June 13, 2014
Rated 5.0 out of 5.0 by Mani2907 Nice property
Great property, Wonderful Staff and excellent hospitality.
Nice rooms, and good breakfast in the morning. Used the shuttle service and it was the best i have seen so far. The Staff was very welcoming warm polite ,and always wearing a smile.
June 10, 2014
Rated 5.0 out of 5.0 by rozzyb Great and high-value hotel
My son and I had driven all day from CT on our way to Milwaukee for his internship. We were tired and knew we had to stop even though we were close... We passed through Chicago looking for a place, and as he looked on line to see what was up and coming, most places were pretty pricey or not of a caliber where I'm willing to stay. Then he found this hotel. Great price, reliable brand, and availability. What a pleasure!
Easy check in with a nice young man, we got to our room and quickly fell asleep... Then after a refreshing shower, we headed out for breakfast, which was good. A warm offering without meat would have been nice, but between the fruit, cereal, and breads, I really can't complain.
Definitely a place to stay for a single night or more!
June 3, 2014
Rated 4.0 out of 5.0 by Herbi Excellent
Priority club Gold membership got me an upgrade to a spacious suite level.
Reasonably priced, excellent hotel in the middle of greenery. Great,, supportive, efficient front office staff.
Shuttle service not provided on Saturday and Sunday- so be careful as there is no nearby restaurant and even Metra station is not a walk able distance. Cab service is required to be pre-arranged for pick-up or drop from a restaurant or Metra station. Weekdays are greatly convenient as free hotel shuttle service is excellent on those days.
May 31, 2014
Rated 5.0 out of 5.0 by Man2907 Great Stay . great customer service and Excellent staff
Very nice hotel excellent customer service, very comfortable stay, nice hot breakfast. The Staff : Very friendly smiling , always ready to help. Excellent bunch of people , Def. staying here again when i come next and Highly recommended :)
May 30, 2014
Rated 4.0 out of 5.0 by JackJan Nice Stay
Updating of hotel in progress. New carpet and updated furniture in rooms. Excellent staff and comfortable beds. Close to toll way so easy to get anywhere in Chi town. Met all our expectations and would stay again if need be.
May 27, 2014
Rated 5.0 out of 5.0 by JJ234234 Great service, breakfast, and room!
Great place to stay! Great service! Excellent breakfast!
May 15, 2014
Rated 4.0 out of 5.0 by bbishop262 Great Hotel - Not Enough Restaurants in the Area
Although the hotel was still under construction - the foyer and the pool, primarily - my experience was great. Rex at the front desk helped me find a restaurant since there are very few nearby. The room was big and beautiful. Didn't like the pillow selection, however. Breakfast was pretty impressive!
April 25, 2014
Rated 5.0 out of 5.0 by 1967powerhouse first time
the staff was great . the services where perfect. the bed was some what ok. i would stay there the next time in chicago.
March 22, 2014
Rated 5.0 out of 5.0 by TochK Completely Fin
From Rex at the front desk who checked us in until we left, everything was fine.
February 28, 2014
Rated 3.0 out of 5.0 by david_dba Two Problems
I stayed at the Deerfield property for 5 nights. The room was comfortable and quite large. I really appreciated the 97% cotton towels, especially after my experience at other places. It also had a comfortable easy chair with a foot rest, and a good desk chair. But I did have two problems. First, and most important, there was a mattress cover that did not absorb perspiration. I would wake up in the middle of the night soaking wet on whichever side was on the mattress. This is a problem I usually don't have, and the room temperature was fine. Second, I would have really liked it if the hotel had a place to get some decent food and a glass of beer or wine. Also, breakfast choices were pretty limited.
February 15, 2014
Rated 4.0 out of 5.0 by mwk92 Great Service
I stayed at this hotel for around 40 days. The staff at the front desk were always welcoming and accomadating. I especially appreciated Trevor and Rex who provided excellent service for the entire duration of my stay. Although I was overall satisified with my stay I did have a few issues. One being that the washer and dryer broke while I was there and it was not fixed in a timely matter. The other was that sense I had stayed there for such a long duration I was hoping to get a fridge and microwave in my room, but was told that this was not allowed.
January 29, 2014
Rated 5.0 out of 5.0 by southertont Returning Customer
The Front Desk Staff, Trevor, was very knowledgeable and hospitable. Answered every question and tended to every request with a smile. Housekeeping staff was very sweet and greeted us with sincere smiles as my children and I were passing through the hall. We also had a relaxing time swimming in the pool.
Thank you for another wonderful experience.
January 3, 2014
Rated 5.0 out of 5.0 by Minnie07 Returning guest
Friendly, professional, accomodating, welcoming staff who recognized us as returning guests. Quiet, comfortable, convenient and safe location. Clean well appointed rooms, lobby. Comfortable beds. Hearty complimentary breakfast with lots of options. Gotta love those warm out of the oven cookies each weekday evening...a nice way to end the day!
December 31, 2013