Rated 4.0 out of 5 by 151
Rated 1.0 out of 5.0 by bigsarg The stay
Dogs barking, people cursing, police being called, homeless people harassing you out front upon entering the hotel. Not a very good stay.
July 31, 2014
Rated 1.0 out of 5.0 by SmoothJazzPhotographer Nightmare from start to finish
This was a nightmare experience for me and my family. Another family on the first floor shared our horrid experience. The positives.. The lobby was really nice, the breakfast was good, and the shuttle service and driver were excellent. The negatives.. The area did not seem secure, parking became a fiasco, noise was a major issue and managements response was subpar.
July 30, 2014
Rated 3.0 out of 5.0 by mab13 disruptive late night in undesirable neighborhood
Nice historic building but in a bad neighborhood. Understaffed hotel with pleasant but overwhelmed employees. Got a free crime show, woman being arrested by undercover cops right outside our window.
July 28, 2014
Rated 4.0 out of 5.0 by JCPuig baltimore
El personal del hotel es excelente, muy amables ybserviciales. Nos hicieronnsentir como en casa
July 27, 2014
Rated 5.0 out of 5.0 by Bootsies5 overall excellent play to stay
It was perfect for my stay in Baltimore. I strongly recommend staying here.
July 25, 2014
Rated 1.0 out of 5.0 by xxxxxxxxxxxxxxxxxxxbbbbbb No internet and no tv
Internet didn't work.
TV didn't work.
Front desk could barely care.
July 24, 2014
Rated 2.0 out of 5.0 by Doug2014 Lacks Parking For All Guest
Limited lot parking for guest. Sold on 1st come 1st serve basis. Poor directions given on where to park at check in and no one the property to direct guest. Had to park my car on the street and pay a meter charge $$.
July 23, 2014
Rated 5.0 out of 5.0 by Always On The Go Great Stay
Staff was friendly, professional and engaging. The hotel is clean and well maintained. Free Breakfast, shuttle and Internet Access adds value to the cost of staying here.
July 22, 2014
Rated 3.0 out of 5.0 by Laura8989 Not so good neighborhood
We arrived after dark to this hotel and the neighborhood did not seem the best. I did not feel comfortable leaving the hotel. The gentleman at the desk was not the friendliest and attempted to tell me that there were no available parking spots, even though both cars that arrived were parked in lots. He told me that there was a truck and trailer coming later that night. I reminded him that I was told first come first serve. He asked me to walk outside with him to see where I was parked. Eventually the lady, who I did not realize was an employee there, told him that she could find us two slots. Originally when I made my reservation I was told that there is a lot across the street for free parking after 6pm to 8am. This is not true. There is only street parking!!!!!!! The room was fine, but we did not leave it all night long!!!!!
July 22, 2014
Rated 5.0 out of 5.0 by 12NY15 Exceptional Staff and Rooms
From the first hello at the front desk I could tell the staff cared about my stay . I was at this hotel for 27 nights
at various times over a two month period. My husband was very ill, staying at Johns Hopkins. The staff went out of their way to help me as my stay changed many times. The rooms were nice, very clean and the morning breakfast wonderful. David who worked at the front desk most evenings I was there was
more than just an employee...he was caring and compassionate and helped me numerous times navigate my stay and the Baltimore area. Holiday Inn should be very proud of the employees at this hotel. We will be making numerous trips back to Baltimore area and plan to stay at this hotel each time.
July 21, 2014
Rated 3.0 out of 5.0 by BaYn Comfortable Stay
Have stayed in hotel several times and always satisfied. Bathroom problem this visit lowered ratings. Always park in lot - do not park on street.
July 18, 2014
Rated 5.0 out of 5.0 by jz68 evaluation form
This evaluation form is too long. Some questions are repeated.
For purpose to stay, medical related reason is an important purpose.
The hotel should provide drinking water, if not bottled water, there should be a pot to boil water.
July 17, 2014
Rated 5.0 out of 5.0 by Jldrrd Interesting Experience
The hotel was wonderful and staff was very friendly and accommodating. There isn't one negative thing I can say about the hotel.
Location was easily accessible to almost everything.
One must keep an open mind. You can see Baltimore has its areas that they are trying to recreate and beautify. Some strange people walking around the area but we enjoyed sitting back and watching and listening to them. They were harmless
July 16, 2014
Rated 5.0 out of 5.0 by Joe500 Best Kept Secret
We enjoyed the whole experience. Recently updated this hotel was fresh and very nice. The staff were always helpful to include the local shuttle.
I would recommend it and will stay again without comparing other hotels in the area.
July 14, 2014
Rated 3.0 out of 5.0 by dmc5386 disappointed
The non-ability to drop off luggage safely was distressing. Having to pay to park and then ride in circles waiting for a guest to leave was also distressing. I had 3 children, including a baby, with me, a broken foot and the ammenities I have come to take for granted at other HIX hotels were just not there!
July 14, 2014
Rated 5.0 out of 5.0 by mama shafe my sons wedding
I was pleased with all aspects of my stay. The staff did a wonderful job. We were in town for my sons wedding and the stay there helped make it a wonderful day.. I enjoyed the breakfast and the varity of food offered
July 10, 2014
Rated 4.0 out of 5.0 by Clodomiro Friendly Management
When presented with our problem, the staff handled it promptly and in a friendly manner.
July 10, 2014
Rated 5.0 out of 5.0 by Bobbygoat Very unique lobby!
Great location for attending the Orioles! just a short walk or jog to the Inner Harbor in Baltimore.
July 8, 2014
Rated 4.0 out of 5.0 by dyejl Great Hotel
For our purpose, it was a great hotel. It was convenient to Johns Hopkins as well as the Inner Harbor. The shuttle staff was great, but the front desk staff was a little stuffy, not overly friendly. The rooms were comfortable and clean. Very satisfied.
July 8, 2014
Rated 4.0 out of 5.0 by PegNC Great Staff!
I had read many reviews and had some qualms about staying at this hotel because of descriptions of the area. The Staff at the hotel was friendly & helpful. Rooms were comfortable. Ice machine didn't work on the 4th floor but if that was the worst I can say then I'd say it was a good stay! Shuttle made it easy to get back to the hotel after breakfast near the Inner Harbor.
June 30, 2014
Rated 4.0 out of 5.0 by tlb1120 Convenient and Comfortable
The location of the hotel is great - close to the hospitals and a straight walk to the Inner Harbor. There is a shuttle available to take you to the major points of interest too.
The staff was very friendly and nice. The room was very clean, comfortable, and very spacious! The breakfast was standard for this type of hotel... it was complimentary so no need to complain about the selections.
The only complaint I had was the tv not working properly. The internet connection was great so I was able to watch tv online.
I'd definitely recommend this hotel for business and leisure!
June 30, 2014
Rated 5.0 out of 5.0 by G'ma Nice People!
I was very impressed by the staff on my visit. They were friendly and helpful...welcoming me,giving me tips about getting around and parking, and in the morning the breakfast attendant who was setting up tipped me off when things were ready. It made my stay very pleasant!
June 25, 2014
Rated 4.0 out of 5.0 by roy_CH A very nice Holiday Inn Express, but the wrong neighborhood!
The HI Express is operated within a very historic and charismatic building, nice lobby. My room was large, but the furniture has seen better days (old, worn out. no hangars in the closet). In general, the hotel would be recommended for short trips (up to 3 days), but the neighborhood is not appropriate (semi-industrial, near the freeway, no public transportation -complimentary shuttle is offered to make up for this inconvenience-). Very friendly staff and well organized. Good HI Express breakfast selection (no complaints). WiFi appeared to be very slow, however internet via cable was "ok".
7ELEVEN is opening a store (soon), which will at least compensate for the lack of supermarkets (or any other kind of stores) nearby. "Walking" distance to the Inner Harbor (5-10 minutes, which is acceptable), but you can also use the complimentary shuttle.
Pizza delivery into the room works perfectly and is highly recommended, as there is a very limited selection of restaurants in the proximity of this hotel.
June 21, 2014
Rated 5.0 out of 5.0 by fun fun 01012012 staff was wonderful
enjoyed the stay the staff made us comfortable and
were very helpful
June 19, 2014
Rated 5.0 out of 5.0 by NHTangs Pleased with the room and ammenities
Spacious room with two queen beds. Nicely equipped with fridge and microwave. Comfortable and clean. Somewhat far from attractions however. Involved a lot of walking unless you want to pay for cab fare. Wasn't aware of a complimentary shuttle.
June 18, 2014
Rated 5.0 out of 5.0 by EACT Great Place
Accommodations were excellent. I would highly recommend this hotel. Inner harbor and Camden Yards very accessible.
June 18, 2014
Rated 3.0 out of 5.0 by simple17 Humid, loud rooms with horrible parking.
The hotels site says limited parking and they're not kidding! Only about 30 spots at first come, first serve. I get there to reserve a spot and two hotel staff members had to move their cars from the lot for guests! Why are they parked in there in the first place!!
The blinds wouldn't stay closed to keep light out. The A/C seemed to keep the room cool but didn't pull the humidity from the air so it was difficult to sleep because it was humid in the room the whole week.
Breakfast was a fiasco! The front desk personnel were working the front desk AND the breakfast bar. The only hot item out on the first two days, when I got down there at 0700, were eggs. No fruit, very little milk, and no yogurt.
June 17, 2014
Rated 2.0 out of 5.0 by wendy555 not a good choice
If you have family at John's Hopkins save your money and stay somewhere else. Shuttle service and parking are very limited. Parking is also costly. Front Desk staff are not very friendly or helpful.
June 13, 2014
Rated 5.0 out of 5.0 by cuse1215 The best staff I have ever encountered at a hotel
Holiday Inn should be very proud of the staff they have working for them at this hotel. Everything during my stay was profeesional and every staff member went out of there way for me. The room was very clean, spacious and comfortable. Breakfast was excellent and a lot of variety. I was there for 6 nights and am going back next week where I will be staying for another 10. I would recommend this hotel to anyone staying in the Baltimore area, especially thiose who are in long term need with family at The John Hopkins Hospital.
June 9, 2014
Rated 3.0 out of 5.0 by Nikkie185 uncomfortable beds
Staff were great and very helpful. Hotel looked pretty clean aswell. As for the bed, I requested a king sized bed but there was no way it was a king. My boyfriend is 5'9 and his feet were hanging off the bed. Also the bed itself was terribly uncomfortable.
Aside from the bed, the view on the side of the hotel was abysmal. From what I understand the owner and staff have tried to reach an understanding with the city to resolve the homeless housing that is just across the street under/behind the trees. But something needs to be done there are children in that hotel that dont need to be scared of what may be lurking outside.
June 9, 2014