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Rated 4.7 out of 5 by 80 reviewers.
Rated 4.0 out of 5.0 by Great hotel, but one thing ruined end of stay Great hotel. Given an upgrade in regards to rewards status. Beautiful social area outside, game room inside/ library. Large rooms. Staff were great too. Cons: bed was uncomfortable. Basketball hoop was over parking lot, so cars can get easily hit. I'd suggest placing a larger net behind it. Breakfast ruined the end of the stay. Other guests weren't cleaning their tables, and we asked one of the 2 workers to clean it. Waited 5 minutes, and decided to clean the table myself. I had to pick up the buss pan from garbage and bring it to table and touch gross plates and napkins previous guest left. I was disgusted. I don't blame the worker, if he cleaned every dirty table guests left there would be no clean plates or food to eat. I suggest placing signs around the breakfast area asking guests to be courtliest to other guests and clean up after themselves. No one wants to pick up another persons trash at a hotel breakfast. August 13, 2014
Rated 5.0 out of 5.0 by Great Overall Experience Everything was great. When I got done working, I was able to fully relax in my room. Breakfasts/Dinners were a plus! Help cut the cost of eating out. August 13, 2014
Rated 5.0 out of 5.0 by Nice stop Stayed for two nights and would most definitely stay again, rooms were nice and comfortable, close to where wanted to get to for work, everything worked great and just an all around pleasant experience. They offer complimentary dinner Mon-Thu as well as breakfast every day, so that helps while on the road. August 11, 2014
Rated 5.0 out of 5.0 by Excellent Accommodations This is a great hotel for one night or several. The friendliness and attentiveness of the staff is wonderful. Very spacious room with a big desk and nice kitchenette. I like that the bathroom is not located near the entrance door. The toilet, shower/tub is enclosed and separate from the spacious bathroom sink. The decor is up-to-date and overall, I liked everything about this room and the hotel. August 8, 2014
Rated 5.0 out of 5.0 by Great Place to Stay Would Highly recommend to anyone traveling in this area. Amazing and helpful staff August 6, 2014
Rated 4.0 out of 5.0 by Lovely property Everything was nice and comfortable except for the bed which was saggy and lumpy. A king bed would have been more suitable but surprised it wasn't available in a jr. suite. Location is a bit confusing at first (behind HI). The outdoor amenities were lovely (BBQ, lawn area, court, etc.). August 5, 2014
Rated 5.0 out of 5.0 Great Stay All was nice and clean, staff was great. Could hear the hallway noise a little to much and breakfast could use some variety on the hot food side but all else was still good. August 5, 2014
Rated 3.0 out of 5.0 by Front desk not impressive As an IHG Rewards Club member I would expect exceptional service from the employees, but was disappointed in the help of the front desk personnel at this property. I was disappointed that my 3rd stay at this property in less than 2 months (I specifically stayed at this property as usually my Staybridge experience is excellent), was due to a front desk worker who indicated I was in a non-smoking room when indeed, I had been put into a smoking room. Unfortunately, I took his word and spent the next 3 nights in a room I would have never stayed in. I only figured out I was in a smoking room after sleeping in the room for 2 nights and realized that the room I was in did not have a "No Smoking" sign on the door. The front desk "helper" was very quick to give me the wrong information and to get me off the phone line. I think it shows poor customer service, especially to your dedicated guests who make an effort to stay on your properties, to not know if a room is smoking or not......that should be a simple piece of knowledge. I only wish I had been more observant when I walked into the room that it was a smoking room and was disgusting. August 4, 2014
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