Rated 4.7 out of 5 by 36
Rated 5.0 out of 5.0 by Maverick5 Staybrdge Suites is excellent!!
One of the best stays you will ever have. An outstanding value.
November 25, 2013
Rated 3.0 out of 5.0 by Hockeyparent46 Night service staff
Although the room accommodations were very good, i was disappointed with the professionalism of the night staff on duty. It is common for hockey teams or teams in other sports to enter away tournaments and as part of a group of parents, i expect to be able to sit back and a enjoy a few beverages and laughs with my fellow parents. I do not appreciate getting scolded and lectured by a member of the night service staff. It was pointed out that there are people spending alot of money to Use as residences and get up early in the morning. Apparently, I didn't spend enough money at this hotel to have the privilege of enjoying myself. It was sat night afterall.
I'm greatly dissappointed in the manner it was handled. Your staff needs to get more training on how to handle groups staying at your hotel.
November 14, 2013
Rated 5.0 out of 5.0 by PamelaJ Great location, great staff!
What a great location - just off the I90, one exit west of I81 - minutes from the Destiny Mall and less than an hour by interstate to the Waterloo Premium outlets. The staff was friendly and pro-active, calling us a taxi when we needed one, changing rooms for us when we discovered we were next to a hockey team! The breakfast was good, the suite we had was quite spacious and clean. A great experience overall at a very reasonable price!
November 14, 2013
Rated 5.0 out of 5.0 by RickofSanClemente Brand New Property
We loved this place! The room was amazing. The bed was comfortable. The staff was friendly.
The Holiday Inn was next door (attached) and being an IHG member we got a coupon for a free drink and food discounts. I would highly recommend this property.
November 4, 2013
Rated 5.0 out of 5.0 by Kris9321 Stay here if in Syracuse
Fantastic location if you're heading to the Waterloo Outlets or Destiny USA. The turnpike entrance is right across the street! We usually stay at Holiday Inn Express but decided to try the Staybridge using our IHG points and it convinced us that we'll stay here from now on when visiting Syracuse. Great staff...fun "spin the IHG Wheel" at check in that netted me 600 points!
October 23, 2013
Rated 5.0 out of 5.0 by Michael7644 Excellent room and friendly service at front desk
Found the stay very enjoyable. The rooms were spacious, and the staff at the reception desk very informative and helpful.
Would definitely recommend this specific hotel.
October 17, 2013
Rated 5.0 out of 5.0 by jmont7575 Clean
Excellent place to stay. Have movies you can get from the front desk. Nearby restaurant was very good. Loved the shuttle service!!
October 2, 2013
Rated 5.0 out of 5.0 by Dibello13 It was so nice to stay here.
Everything was GREAT - everyone was so nice an accommodating. THANK YOU.
September 27, 2013