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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: SYRACUSE
  • Distance From Hotel: 5.0MI
  • Local time zone: GMT-05:00

Check In: 4:00 PM Check Out: 12:00 PM

  • Check In: 4:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 18
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa



  • Number of Rooms:7
  • Parking
  • Service Animals Allowed



  1. German
  2. English
  3. Spanish

Pet Policy

Pet Policy

Domestic dogs and cats only. 1 to 6 night fee 75.00 USD; 7 plus nights fee 150.00 USD. Limit of one pet per room, unless approved otherwise by management. Pets must be attended at all times. Pet Fee is one time and nonrefundable fee.
Pet deposit amount  75.00  USD  per stay

What's Nearby

What's Nearby

Onondaga Lake Park
Distance From Hotel:2.0MI
NBT Stadium
Distance From Hotel:2.0MI
Regional Transportation Center
Distance From Hotel:2.0MI
Destiny USA
Distance From Hotel:3.0MI



  • Number of parking spaces:1000
  • Car Parking Available
  • Plenty of on-site parking - open lot with over 1,000 spaces in the complex. The hotel does not allow tractor trailors to park. If a tractor trailor is parked a $200.00 nightly fee is applied.


Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas



  • Hotel renovated inFebruary 01, 2011
  • Total number of rooms:123
  • Total number of suites:123
  • Total number of rooms with only one bed:67
  • Total number of rooms with only double beds:56
  • Total number of non-smoking rooms:113
  • Total number of rooms for the physically challenged:7
  • Interior corridor
  • Total number of floors:5

Welcome to the Staybridge Suites Syracuse/Liverpool.

Our hotel is only minutes away from everything that Syracuse and the surrounding areas have to offer, corporate and leisure travelers alike value our convenient location. Located only five miles from Hancock International Airport (SYR) and two miles from the Regional Transportation Center, the Staybridge Suites is happy to offer a complimentary 24-hour shuttle. In addition, our property is located directly across
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Welcome to the Staybridge Suites Syracuse/Liverpool.

Our hotel is only minutes away from everything that Syracuse and the surrounding areas have to offer, corporate and leisure travelers alike value our convenient location. Located only five miles from Hancock International Airport (SYR) and two miles from the Regional Transportation Center, the Staybridge Suites is happy to offer a complimentary 24-hour shuttle. In addition, our property is located directly across from the NYS Thruway and only one mile from I-81.

As a corporate traveler, along with our convenient location, enjoy all of the comforts that our extended stay property has to offer. Whether it's our spacious suites with full kitchens, complimentary breakfast buffet, Fitness Center, evening reception Tue - Thurs, or free high-speed Internet access we are here to make you feel less like you're at work, and more like you're at home.

In addition, the Staybridge Suites is connected to a newly renovated full service Holiday Inn that offers a full service restaurant, lounge, indoor pool, and 30,000 sq. ft. of function space.

Businesses near hotel: Lockheed Martin, ADP, National Grid, C&S Companies, Raymour & Flanigan, Cooper Crouse-Hinds, Anheuser Busch. Local Attractions (All within five miles): Destiny USA Mall, Syracuse University & Carrier Dome, The OnCenter Complex, Armory Square.

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The Staybridge Suites is attached to a full-service Holiday Inn, which offers a lounge, large dining room, and 30,000 sq. ft. of function space.

Guest Reviews

Rated 4.1 out of 5 by 203 reviewers.
Rated 5.0 out of 5.0 by Staff Travel agent messed up and booked a hotel 130 miles from where I wanted to be. Arrived at Airport property at midnight and explained problem to Sean, desk agent. He got me into airport hotel plus called the other property and cancelled the reservation. He also was able to get the No Show charge cancelled. THANK YOU SEAN!! Give Sean some recognition please. Glenn Maxwell Platinum August 9, 2014
Rated 3.0 out of 5.0 by Nice Hotel but not the friendliest staff Clean hotel and convenient. Front desk staff should be more friendly and understanding. Arrived 7 minutes to 3. Rooms would be ready at 3pm. The front desk person was quite rude about us coming before 3pm. Told us to go and come back at 3pm. Should at least be more welcoming and flexible. It is called exceeding the customers expectations. We felt that we were not entitled to enter the hotel premises before 3pm. Not the best of experiences! August 9, 2014
Rated 5.0 out of 5.0 by Excellent location and service Nearness to airport a real plus and shuttle was very helpful and on time. Bed was excellent. Really nice staff. Excellent stay. August 7, 2014
Rated 5.0 out of 5.0 by Great staff My wife and I had a most pleasurable stay. The staff was excellent and exceeded our expectations. The next time I am in Syracuse, I will stay at this hotel. July 31, 2014
Rated 5.0 out of 5.0 by Great price for the location and accommodations. Stayed one night for leisure. Nice hotel and amenities. Clean with helpful and friendly staff. July 31, 2014
Rated 5.0 out of 5.0 Great Staff All contact with any of the staff was wonderful! The two gentlemen at the front desk on Saturday & Sunday 7/26 - 7/27 were especially great! I wish I could remember their names. We will be staying there again! Thank you! July 30, 2014
Rated 4.0 out of 5.0 by Hotell Review not worth the money paid and hotel cleaning staff make soo much noise in the morning it woke up my children. Never in all my stays have I heard that much noise by cleaning staff and banging of doors. July 30, 2014
Rated 4.0 out of 5.0 by Great staff The front desk clerk and van driver were very friendly and accommodating even though we arrived after midnight. The front desk clerk was quick to get us a roll-away for our child and we were off to bed quickly. The room was about average, with out-dated furniture and decor. My only issue with the room was the mattress, it was hard and uncomfortable. July 28, 2014
Rated 4.0 out of 5.0 by Good service but Uncomfortable Bed I liked everything about this hotel but the bed. I found it very uncomfortable. Most beds I've been sleeping on in hotels these days have upgraded the mattresses to a pillow top or memory style mattress. This hotel's mattress was hard and flat....reminding me of the old hotel mattresses. It was quite uncomfortable and surprising because the room seemed to be updated in style. But as stated, everything else was very nice. July 27, 2014
Rated 4.0 out of 5.0 by Comfortable and Convenient location We needed a hotel that was in driving distance to our friends and close to the airport for an early morning departure. This hotel worked out perfect for us. I especially liked the early (5:30 am) breakfast and the shuttle that was very available. I would recommend it. July 25, 2014
Rated 5.0 out of 5.0 by Good Location and Great Service The hotel was neat and clean. The employees were very helpful. The front desk was helpful with directions and gave us some good advice for restaurants etc. July 16, 2014
Rated 5.0 out of 5.0 by Very good experience. Would definitely recommend! The hotel staff were courteous and efficient. The breakfast exceeded our expectations. July 11, 2014
Rated 4.0 out of 5.0 by Comfortable and adequate service Would have been great if they had provided a refrigirator and microwave. July 10, 2014
Rated 3.0 out of 5.0 by Bathroom Vent and A/C was loud This was my second stay at this hotel due to location. It's a little tricky to get to but over all not a bad location. Bathroom vent was loud. The vent switch connected with light so you can't turn one on without turning on the other. I asked to switch to other room but was told the noise lever for all bathroom vent would be the same. I asked for a night light to be installed in bathroom so not all of us woke up because one of us had to use the bathroom at night. The front desk staff provided a flashlight because they don't have any night light at the hotel. I inspected every towel before use because I experienced dirty towels during my first stay. No dirty towels this time though which was a big improvement to me. There was no bar fridge in the room so we had to gather ice and leave some of our food in cooler bag. There was not a lot selection for breakfast but was ok for a quick one. I only had to deal with one staff during my stay and he was friendly enough. This hotel is ok for a one night stay. I was in a non HIE hotel the weekend before and I missed that one while staying here. Their loyalty program does not accept your point if you somehow was not able to present your loyalty program number at time of booking or check in. I find it not user friendly at all. July 9, 2014
Rated 2.0 out of 5.0 by attention to room cleanliness fair, told you already how it was, two items, please fix for national chains July 6, 2014
Rated 5.0 out of 5.0 by Excellent Hotel Hotel and room extremely clean, quiet and comfortable. Front desk staff very efficient and courteous. Nice heated pool. Breakfast had good variety and was very good. July 2, 2014
Rated 5.0 out of 5.0 by One night stay I was only at the hotel for one night prior to a flight to San Francisco. Will probably stay again overnight when I return to Syracuse Monday, July 7. July 2, 2014
Rated 3.0 out of 5.0 by General info No refrig or microwave in the room. The hallways had dirty looking carpet with stains. We had a small child above us who screamed and cried until late at night and back at it at 5AM.. When not they were running back and forth. The staff was extremely friendly and apologized for the lack of sleep upon leaving when asked how our stay was. There are other hotels that are close to the airport so will probably try another one the next time. June 25, 2014
Rated 5.0 out of 5.0 by Convenient, clean, and nice! Great visit from start to finish with two minor comments: 1) There wasn't an electrical outlet near the bed so I could plug in my smartphone. I had to unplug the alarm clock to plug in my phone (and use the alarm). 2) The bed was waaaaaay too hard! I still slept ok, but prefer beds which are softer. June 24, 2014
Rated 4.0 out of 5.0 by Good Hotel great staff Overall experience was very surprising. I had not stayed in a Holiday for the last 10 years. I use to always travel with dogs to dog shows and Holidays were my first hotel of choice. They allowed dogs in the rooms and had great breakfast buffets in the early Mornings. I no longer do dog shows so traveling every weekend had stopped. We recently went to Cooperstown to watch my grandson in a baseball tournament. Syracus was the only airport with a direct flight but they only had a very early return flight out so that is how we ended up at the Holiday Inn, they are close to airport. I was very surprised how clean and up to date all the furniture and baths were. The staff were very helpful and friendly.I highly recommend this hotel. One thing negative would be the room had a smell of smoke. If they had a guest who smoked in the room or it was from times past they should get it fixed. On a scale of 1 to 10 I would say it was 5. I don't smoke so I did not care for that. But even with that I would recommend it June 24, 2014
Rated 5.0 out of 5.0 by Location location location My girlfriends and I stayed overnight during our recent shopping trip. We were able to check in early and Shawna was extremely helpful locating stores and restaurants for us. The room was clean and big enough for the three of us. The bathroom was spacious and well equipped. Had no problem accessing the Internet with our tablet or cell phones. A TV guide would have been nice but not really important. Breakfast was good. Love the pancake machine. A lot of choice and plenty of fruit. Pool water was like bath water which is warm for me but other people might prefer it. Liked that the pool was open until 11:00 pm. June 19, 2014
Rated 4.0 out of 5.0 by battery in smoke detector ddied we were awakened very early because the battery in our smoke detector died during the night June 14, 2014
Rated 1.0 out of 5.0 by stale and odd odor in room shower did not work properly. Room although tidy seemed unclean and bathroom did not have fresh usual smell I get when checking in at HI. complained to front desk and they seemed generally uninterested June 5, 2014
Rated 3.0 out of 5.0 by stay at Holiday Inn Express Have stayed at many Holiday Inn Express and always had a refrigerator and micro wave. Not here and on top of that if we wanted either $5.00 each a day. We stayed for a week that should have been included. Need more tables for breakfast. May 21, 2014
Rated 5.0 out of 5.0 by Continuing High Standards This Holiday Inn Express continues to maintain a high standard of service. May 18, 2014
Rated 5.0 out of 5.0 by Great location and staff I have stayed here several times and have found it be the perfect location for airport access. The staff has always been very helpful and accommodating seeing to my every need. Always stay here when traveling through Syracuse. May 11, 2014
Rated 5.0 out of 5.0 by Excellent accommodations and friendly staff We stayed for 3 nights in April 2014. The staff was extremely friendly and courteous. They provided a refrigerator for my special needs. The room was comfortable, clean and relaxing. I highly recommend this hotel April 27, 2014
Rated 5.0 out of 5.0 by Great service and good food. Very nice staff, good food, very comfortable and very very good service to the airport. April 24, 2014
Rated 3.0 out of 5.0 by Fairly good accomodations, but could be better We had an OK stay overall, but find that in general, Holiday Inn Express Hotels are inconsistent in quality, amenities, and comfort. We have stayed in other Holiday Inn Express Hotels that are better decorated, have larger and more soundproofed rooms (we heard the stomping of feet half the night while we were trying to sleep) and also have nice size refrigerators and microwaves in all rooms, at no extra charge. That was not the case in Syracuse. There was a separate charge, each, for a microwave and fridge if requested. Also, the exercise room smelled like dirty gym socks. The pool was very nice, though. April 22, 2014
Rated 5.0 out of 5.0 by hotel stay close to airport, staff was really nice and accommodated my requests. Ken at front desk was really nice. the rooms are large.. especially the bathroom. its a holiday inn quality room, meaning furniture is modest... but clean.. no complaints... April 19, 2014
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