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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: SYRACUSE
  • Distance From Hotel: 5.0MI
  • Local time zone: GMT-04:00

Check In: 4:00 PM Check Out: 12:00 PM

  • Check In: 4:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 18
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa



  • Number of Rooms:7
  • Parking
  • Service Animals Allowed



  1. German
  2. English
  3. Spanish

Pet Policy

Pet Policy

Domestic dogs and cats only. 1 to 6 night fee 75.00 USD; 7 plus nights fee 150.00 USD. Limit of one pet per room, unless approved otherwise by management. Pets must be attended at all times. Pet Fee is one time and nonrefundable fee.
Pet deposit amount  75.00  USD  per stay

What's Nearby

What's Nearby

Onondaga Lake Park
Distance From Hotel:2.0MI
NBT Stadium
Distance From Hotel:2.0MI
Regional Transportation Center
Distance From Hotel:2.0MI
Destiny USA
Distance From Hotel:3.0MI



  • Number of parking spaces:1000
  • Car Parking Available
  • Plenty of on-site parking - open lot with over 1,000 spaces in the complex. The hotel does not allow tractor trailors to park. If a tractor trailor is parked a $200.00 nightly fee is applied.


Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas



  • Hotel renovated inFebruary 01, 2011
  • Total number of rooms:123
  • Total number of suites:123
  • Total number of rooms with only one bed:67
  • Total number of rooms with only double beds:56
  • Total number of non-smoking rooms:113
  • Total number of rooms for the physically challenged:7
  • Interior corridor
  • Total number of floors:5

Welcome to the Staybridge Suites Syracuse/Liverpool.

Our hotel is only minutes away from everything that Syracuse and the surrounding areas have to offer, corporate and leisure travelers alike value our convenient location. Located only five miles from Hancock International Airport (SYR) and two miles from the Regional Transportation Center, the Staybridge Suites is happy to offer a complimentary 24-hour shuttle. In addition, our property is located directly across
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Welcome to the Staybridge Suites Syracuse/Liverpool.

Our hotel is only minutes away from everything that Syracuse and the surrounding areas have to offer, corporate and leisure travelers alike value our convenient location. Located only five miles from Hancock International Airport (SYR) and two miles from the Regional Transportation Center, the Staybridge Suites is happy to offer a complimentary 24-hour shuttle. In addition, our property is located directly across from the NYS Thruway and only one mile from I-81.

As a corporate traveler, along with our convenient location, enjoy all of the comforts that our extended stay property has to offer. Whether it's our spacious suites with full kitchens, complimentary breakfast buffet, Fitness Center, evening reception Tue - Thurs, or free high-speed Internet access we are here to make you feel less like you're at work, and more like you're at home.

In addition, the Staybridge Suites is connected to a newly renovated full service Holiday Inn that offers a full service restaurant, lounge, indoor pool, and 30,000 sq. ft. of function space.

Businesses near hotel: Lockheed Martin, ADP, National Grid, C&S Companies, Raymour & Flanigan, Cooper Crouse-Hinds, Anheuser Busch. Local Attractions (All within five miles): Destiny USA Mall, Syracuse University & Carrier Dome, The OnCenter Complex, Armory Square.

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The Staybridge Suites is attached to a full-service Holiday Inn, which offers a lounge, large dining room, and 30,000 sq. ft. of function space.

Guest Reviews

Rated 4.1 out of 5 by 181 reviewers.
Rated 5.0 out of 5.0 by Great homelike feeling We love this hotel. We have stayed here frequently as our son attends Syracuse University. The staff is friendly and accommodating. They have the best apple cider and cookies in the afternoon/evening. Great breakfast, clean and comfortable rooms. November 7, 2013
Rated 5.0 out of 5.0 by A Super Experience All Around! My husband booked two rooms for our stay. My son and granddaughter shared a room and my daughter and I shared a room. We asked for a connecting door and refrigerators. When we arrived, the manager made a great effort to make sure that we had the rooms and refrigerators that we needed for our stay! He went above and beyond to bring refrigerators into our rooms (my daughter needed to keep her insulin cold and my son had food for the three year old). The pool was super! The breakfast was the best I have had in a motel! Even my picky daughter commented about how good the eggs and the selection were! Overall, it's a 5 star motel! October 30, 2013
Rated 5.0 out of 5.0 by Great Hotel and location The hotel is conveniently located near the airport. On my visit, it had clean rooms and a courteous staff. I also used a free shuttle ride to the airport, it was truly an excellent service. October 27, 2013
Rated 2.0 out of 5.0 by Paper walls Nice room, great breakfast, friendly staff, but we could hear every sound in the adjoining rooms and hallway all night long. Acoustics are bad. I don't know how you can fix that other than possibly adding some "white noise". October 26, 2013
Rated 3.0 out of 5.0 by Passing through Syracuse Overall, my wife and I found this particular Holiday Inn to meet the expected acceptable standard in all areas. The biggest disappointment was the price charged for the room (a King Bed, non-smoking). We have stayed at numerous Holiday Inns in both the US and Canada, and the price that we paid for a single night stay on a weekend was approximately $60.00 more than that for equivalent rooms at other Holiday Inns. While it is a convenient location for those traveling out of or into the Syracuse Airport, we will not be staying at this hotel again, strictly based upon the price paid for paid for the room. October 22, 2013
Rated 5.0 out of 5.0 by Good Stay Location is very close to the Syracuse Airport. Room was clean and hotel was overall neat and clean. Everyone was very friendly and the room was nice as well. The breakfast was a nice surprise as it was very good. Overall a great experience. October 21, 2013
Rated 3.0 out of 5.0 by Stay The hotel was very nice. I would have liked a free breakfast which most other Holiday Day Inn's offer. Refrigerators are always appreciated. October 10, 2013
Rated 4.0 out of 5.0 by Traveler Hotel is close to Airport. Shuttle service starts at 4AM and was prompt. Stayed Oct 2013. The room showed medium to high usage but was very clean. Ice machines are on every other floor. October 7, 2013
Rated 5.0 out of 5.0 by Comfortable Bed....beautiful room and large bathroom I will take my own pillow next time........pillows were not comfortable for me.. Had trouble with the air conditioner, and the control panel lit up the room too much. But, overall, I would definitely stay there again......beautiful room and large bathroom.......great service.....highly recommend. October 7, 2013
Rated 5.0 out of 5.0 by Comfortable beds. This was a convenient stop over due the fact we had trouble with our rental car that we had to exchange out at the airport. Very nice. Thanks. October 5, 2013
Rated 4.0 out of 5.0 by Great Airport Hotel The hotel beds were a bit uncomfortable. The staff was very friendly and accomadating. Transportation to the airport was convienent. If you don't have a car the restaraunt choices close by are null. The Place that delivered was awful, so bring your dinner with you or eat before you check in. October 4, 2013
Rated 2.0 out of 5.0 by Frigid room, left unlocked When I arrived at Room 304 at about 4:40PM on Friday, Sept. 27, the thermostat in the room was set at 60F, and the air handler was cranking at full blast. I reset the temperature to 72F, cleaned up and went out for food, returning about 8:30PM. Someone had entered the room, and reset the thermostat to 60F, but touched nothing else. I set the thermostat for 70F. The next morning, I went out for breakfast, since on a previous stay I found the Inn breakfast to be unappealing, returning about 9:00. Someone had entered the room, and reset the thermostat to 60F, and left the door ajar by flipping the security hasp so that the door would not close or latch - leaving my suitcase and other personal effects clearly visible on the bed. Fortunately, nothing had been removed/pilfered. As I checked out, I complained loudly to the desk attendant about leaving my room unlocked, and was promised that she would speak immediately to the room attendant. October 1, 2013
Rated 5.0 out of 5.0 by Overall stay I can resume our stay by the word "exceptional" for the location, room, staff and breakfast. Thank you so much. September 27, 2013
Rated 5.0 out of 5.0 by Comfortable room; very clean Very easy check in, super clean, comfortable accommodations. We left our car in the parking lot and took the shuttle to the airport on the morning of our flight. That was very convenient and easy. We left quite early so could not take advantage of the breakfast. Pick up was fast upon our return and we were taken right to our car. We'd definitely plan to stay here before our next trip out of the Syracuse airport. September 23, 2013
Rated 5.0 out of 5.0 by Comfortable stay Work usually has me staying at this location and it has always been a comfortable stay. September 22, 2013
Rated 4.0 out of 5.0 by Hotel room Room was nice except there were dirty socks, and a dirty blanket cover on the floor by the stool/bench. Made us wonder how really clean it was?... Not thrilled with that... September 15, 2013
Rated 3.0 out of 5.0 by Average hotel experience We asked for adjoining rooms when reserving 2 rooms, but staff failed to do so. Check-in paperwork even showed our request, but they still didn't do it. Then they upgraded one room to suite, but it stunk (as in smoke was easily smelled in room). Went back downstairs to change rooms yet again. Rooms were next to each other, and were just okay. At least room was very clean. One room was supposed to be charged to my credit card and other one to family friend who were with us. Found out a week later, hotel never charged friend's card and put both rooms in my name. Had to call hotel again to tell them. Overall experience not well handled at all, and dropped grade of experience down to just average (could have dropped to below average). Don't think we'll come back here again. September 14, 2013
Rated 5.0 out of 5.0 by great stay in Syracuse Our experience started off on the wrong foot when we came to check in. We booked it over the phone and received an email confirming the booking. Unfortunately we did not look close enough as the booking was for a date 3 months later than needed. The young lady at the checkin desk quickly took care of this issue for us. The room was excellent but the a/c keep going on and off every couple of minutes for approximately 90 seconds or so each time. This became annoying in a very short order. The shuttle service to and from the airport is excellent. September 11, 2013
Rated 5.0 out of 5.0 by Best HolidayInn Express I stayed in during thelast few years Room was impecable. Staff was extremely helpfull and polite. Although we had to leave for the airport at 4:30AM, much of the breakfast items was already available this early for people departing. September 10, 2013
Rated 3.0 out of 5.0 by ok hotel is good nice location. staff not great on arriving barely greeted just threw my card on the counter and said room number, asking for late check out was like begging. so much for beeing an award members. On that experience wont stay here again. September 9, 2013
Rated 5.0 out of 5.0 by Wonderful Place Great Family Hotel!!! All the staff was great:) We really enjoyed our stay!! September 6, 2013
Rated 5.0 out of 5.0 by Very good stay It was the first time at this location. It's very close to everything and the place is clean, the staff are extremely friendly and helpful. We will go back for sure. Thank you very much for everything! Jean September 4, 2013
Rated 4.0 out of 5.0 by As expected Great service and comfortable bed. Great location to downtown Syracuse and Haefner's restaurant (chicken parm. was best ever!). HIE just needs to vary their breakfast menu items a bit, maybe add waffles or better omlets, otherwise food was plentiful. September 3, 2013
Rated 2.0 out of 5.0 by Clean but uncomfortable I would like to start off by saying that the staff were courteous and responded to our basic needs when asked. The bed was like sleeping on a piece of cardboard on springs and the clock radio alarm went off in the room right beside ours at 5:30 in the morning and did not shut off until two hours later. Because the walls are paper thin, it woke us all up. Not sure if the filter in the wall heater/ac unit was clean as I ended up sick the next day and we had it running during the night to drown out some of the noise. Some fruit at breakfast would have been nice. I will make sure that I choose a different hotel next time September 2, 2013
Rated 3.0 out of 5.0 by coupon rejected disappointed that coupon was rejected at check-in. Charged me a rate >50% above the coupon value too. I'm a priority club member and travel the NY state thruway often, but that's the last time I plan to stay in Syracuse. August 31, 2013
Rated 5.0 out of 5.0 Excellent customer service Great customer service. Front desk was very responsive and welcomed me as a platinum member. I felt at home and enjoyed myself at the pool. Breakfast had a lot of varieties and my room had free bottled water. I will easily recommend this hotel to friends. Accommodation was clean and quiet. August 31, 2013
Rated 3.0 out of 5.0 by Very Uncomfortable Bed Noise A/C No Water Pressure Very Slow Drains Bed was uncomfortable not enough pillows bad water pressure and drains were slow A/C was very noise August 31, 2013
Rated 2.0 out of 5.0 by Room Cleanliness disappointing Bathroom looked like it was restocked but not cleaned. Sink and toilet were dirty. Room rather smelly. Front desk forgot to tell shuttle driver to pick us up at airport. Waited 30 mins for a shuttle when hotel is only 5 minutes from airport. August 29, 2013
Rated 3.0 out of 5.0 by Good stay but not without issues Well located property just off the Thruway and near the airport. Front desk agent was super and check in was quick. Room was basic but comfortable. The issue was with the bathroom where the sink and tub drained very slowly and there were hairs in the tub and on the bathroom floor. Not the end of the world but it marred an otherwise pleasant stay. August 28, 2013
Rated 1.0 out of 5.0 by Smoke free - Doesnt exist I registered for a Smoke Free room. I was checked into #317 when we arrived around 11:30pm after a long drive from South Jersey. My two children ages 10 months and 2 years were extremely tired and all we wanted to do was get them to bed. After walking into our room we were immediate hit with a horrible odor of smoke. Very disgusting to say the least. I called the front desk and was told I had to come down to check into another room. It was then I was told the hotel was a completely Smoke Free building. However, the room #317 we were checked into was once a smoking room. I find it hard to understand how a hotel chain like Holiday Inn would miss an important step and to NOT properly clean all previous smoking rooms. After we once again moved out belonging to room #129 we had to then wait for our crib to be moved to our new room. Our kids to say the least were not very happy. Either was I. I am a Priority Rewards customer and I have stayed at this locating at least 5 time prior to this as we visit Syracuse often. The price for the value it incredibly off. This will be my last time at that location. August 28, 2013
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