Rated 5.0 out of 5.0 by Jack1974 Excellent Overall Experience.
First stay in a Stay Bridge and very much enjoyed. Hotel is of a very high standard. Chloe on the Front of House team was excellent. Nice complimentary breakfast and excellent evening canapes with complimentary drinks. Great 'Movie Night' concept also. Will definitely use again. Only very small point of improvement would be to give gym a larger space with improved equipment (free weights only up to 10kg and running machines could be better). Thanks again.
May 20, 2013
Rated 4.0 out of 5.0 by YY4683 Excellent as usual
perfect location, friendly staff, only concern the maintenance of the bathroom, sink and bathtub were blocked sometime, water go down to pipe very slow. apart from that, everything is perfcect. Thanks again.
May 18, 2013
Rated 5.0 out of 5.0 by Maphengel Very nice stay at Staybridge Suites
We spent 2 nights at Staybridge Suites and we enjoyed it at lot. Nice environment, modern and very clean rooms. And the view from the breakfast room is wonderful - especially if your have blue sky like we had
May 14, 2013
Rated 2.0 out of 5.0 by JoMumof4 Would have been great had I been staying with my husband
My husband had booked for me and my friend to have girlie weekend away. He had booked us into the Holiday Inn which is in the same building. We tried to check in early but was told our room was not ready, so we filled out the paper work and got on with our day. When we got back to the hotel ewe were told we were being upgraded and moved to Staybridge?? I'm not very good with lifts and the thought of getting back into one lift to have to get another one was a complete nightmare. Plus I was concerned our upgrade to a suite would mean a double bed and a sofa bed and not twin beds that we had booked. I was assured we had two proper beds. After having to get into lifts another 3 times we arrive to find a double bed and sofa bed plus to make matters worse they had given us the wrong bag!!
On a positive note the room was very clean, the member of staff dealing with us was very professional, apologetic and friendly. She sorted everything for us.
Had I been with my husband it would have been great!!
May 11, 2013
Rated 5.0 out of 5.0 by Andrew67 Almost home from home.....
Great convenient location. Excellently furnished rooms, maintained to a high standard and very clean. Staff friendly and attentive without being over the top. Will definitely stay again
May 8, 2013
Rated 5.0 out of 5.0 by John6 Convenient and comfortable
The suites are very convenient for the shopping mall and the former Olympic Park. The room was very clean and well appointed. Staff in all areas were very pleasant, welcoming and willing to help with any queries. The rooms are like studio apartments or efficiencies with a small kitchen area for those who wish to self cater. It should be noted that rooms are not serviced during the stay although fresh towels can be requested at any time if you are staying less than a week. If you are staying longer the rooms are serviced weekly. We didn't realise this until we read the literature provided in the room. It would have been helpful if we had had this pointed out in advance rather than discover an unmade room after returning from a day out. All in all a very pleasant stay and we would recommend it. Its situation close to the station makes it a good alternative to staying in Central London as all parts of the City are easily accessible from the hotel on the underground and overground trains. For first time visitors, better signposting from the station would be a great help.
April 27, 2013
Rated 5.0 out of 5.0 by gillian10 Great everything
Room was large with very comfortable bed and great view, very quiet during day and at night and an opening window, very rare and the kitchen is a fantastic idea with Westfield next door with numerous shops to buy food and bring back to room for a relaxing evening. The staff made our stay especially Hameed who we met first and provided an excellent service at all times, finding us a room with a view to check into much earlier than check in time, and his smile lit up the mornings when going to breakfast. Thank you. Everything about stay was excellent, staff, room, breakfast and an especially thoughtful touch was the Tuesday, Wednesday and Thursday evening get togethers which are very welcome and an excellent opportunity to meet others. I would definitely recommend and cant wait to return.
April 13, 2013
Rated 5.0 out of 5.0
by rach123 Excellent for Long Term Stay
I was fairly skeptical when I saw the sign "Welcome Home", as I stepped into their reception the first time. It didn't take too long to identify with it, though! Hotel is in a fantastic location both in terms of the immediate environment (new and huge mall, lots of restaurants with variety of cuisines, cinema theatre, casino et al) as well as connectivity (5 mins. walk to the Stratford station, which is a junction of so many lines that you can reach most parts of London with ease). One thing to keep in mind though - the building is in the middle of several blocks of restaurants and the mall - so the taxi goes as far as the Westfield Chestnut Plaza Restaurants board - with Busaba Eathai on one side and The Cow on the other... you would need to walk it (less than a minute) to the hotel itself from this point.
Rooms are fairly spacious and clean and come with all necessary amenities for a comfortable long stay (kitchenette with hob, dishwasher, fridge, toaster, microwave, kettle and basic crockery and cutlery). Views from the room could be towards the mall or looking out towards the city - the latter is absolutely incredible, especially at night with the twinkling skyline, the green laser beam of the GMT line, the trains doing their busy runs and so on (ask for a city-view when you book). In-room amenities are standard. They provide Apple TV (at extra charges) but the basic TV channels were more than enough. Free wireless and wired internet connections within the room, but if you need to stream videos, you will have to upgrade to the faster and paid internet. Wardrobe plus drawer space was ok but could be better. Basic toiletries provided - I liked the low-waste approach where they don't provide the little vanity kits, instead have big bottles of shampoo, conditioner and shower gel - just like at home. Carry your own lotions, though.
The 12th (top) floor hosts their reception area, gym (comfortable for 3-4 people to work out at the same time), laundry room, pantry, breakfast area and the "den". I loved the den! It's a cosy room at the end of the floor, with a big TV, a little "library" (just a handful of books but enough), board games and multiple points where you can plug in your laptop. They host a movie once a week in the den too, complete with popcorn to go. Socials are ok with the wine / beer / sodas and cheeses, olives and salads, chips, breads and pâté. But easily, the winner is their complimentary breakfast - with a spread of hot and cold, veg and non-veg items, from fruits to cereals to eggs to sausages to yogurt to croissants etc., there are enough options to choose from and it's all yummy too, though one may tire of it after 2 long months :). Another convenient thing was a 24 hours tea/coffee availability, though one needed to go to the 12th floor for this. But it was nice to be able to get my cuppa literally anytime, complete with honey to go! And all this at no extra charge made this one of the best value-for-money places by far!
Also, the hotel folks are really nice, friendly and very helpful - when I needed to get printouts and scans in the middle of the night and their own scanner was not functioning suitably, they went down to their other hotel (Holiday Inn), got it done without my having to run around one bit! Without a doubt, will be happy to stay here again!
April 12, 2013