Rated 4.7 out of 5 by 219
Rated 5.0 out of 5.0 by Colin_2014 Wonderful staff
The staff in reception, kitchen and cleaning were excellent, always helpful, providing good service promptly and efficiently. Nothing was too much trouble and despite being very busy at times (particularly check-in/check-out and breakfast times) the staff coped well and gave individual attention to sort out all problems and queries.
The power sockets in the room are not well located for using the hairdryer, which requires a mirror. The hairdryer can't be operated at the bathroom mirror and the only available socket near the room mirror is located behind the bedside cabinet. Maybe a small extension lead would be a suitable solution?
September 25, 2014
Rated 5.0 out of 5.0 by Eddie8 Great place to stay!
We were very happy with our choice. Had everything we needed.
September 24, 2014
Rated 5.0 out of 5.0 by member18 Very Comforttable and convenient
The Hotel was well placed for all ammenities
The staff were very helpful and friendly.The Room was quiet and comfortouble.
it was useful to have the shops close by.Parking costs were very reasonable and excellent access for Trains and Tubes without going outside.
The facilities were excellent without going over the top and was very relaxing.
They were also helpful in returning to me property I left behind.Many Thanks
September 24, 2014
Rated 5.0 out of 5.0 by Db&Jb Good Value, Great Location, Amenities and Sleep Quality
This was our first trip to London for a vacation and we stayed in a one-bedroom suite. Staff accomodated our early arrival and 2p departure with professionalism and friendly service. Also offered valuable advice for our sightseeing activities. We have stayed in many Staybridge properties in the USA and this property in London near the Olympic park has many great qualities. Access to the high speed train from St Pancras and local metro lines into London was quick and convenient.
The adjacent large shopping complex offers many amenties including some good restuarants. We would highly recommend this property for business or pleasure activities.
There were some minor nuance items with loose knobs on drawers, strangly placed light switches and a loose toilet paper holder in the bath that suggests maintenance may be slipping. However, overall our experience was very positive.
September 23, 2014
Rated 4.0 out of 5.0 Nice stay
Lovely accomodation and a wonderful mall (West field) complimentary with the saty. You will never get bored. Casper's casino is open 24 hours. ;)
September 16, 2014
Rated 5.0 out of 5.0 by 007JB Schöne geräumige Zimmer
Sehr schönes neues Hotel mit freundlichen Mitarbietern. Frühstück war sehr speziell britisch.
Zwei keine negative Punkte:
unangenehmer Geruch im Bad
kein late check out möglich
September 13, 2014
Rated 5.0 out of 5.0 by Dipsyn1987 Great service made us come back
This was our second stay at this particular hotel within a month. Reasons for coming back were quality and cleanliness of the rooms, location and great customer service from all members of staff who we would like to thank for making our stay just that bit more special. No requests were too much trouble for the staff.
September 12, 2014
Rated 4.0 out of 5.0 by PGK3 good base for enjoying all of London
Easy to get to from the north. Good base for visiting friends and receiving them in your room. Close to everything
September 11, 2014