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Rated 4.7 out of 5 by 266 reviewers.
Rated 5.0 out of 5.0 by littleshow Always a very good standard of service and in good location November 30, 2014
Rated 5.0 out of 5.0 by Easy and comfortable accomodation Very nice, easy and comfortable stay. Staff very friendly and efficient. November 28, 2014
Rated 5.0 out of 5.0 by Brilliiant location, excellent bed, great facilities I stopped at this hotel on the way back from Kent to my home in Cumbria. I chose it to experience the Staybridge Suites brand as I have mainly been using Holiday Inn and Crown Plaza. What a great experience. The most friendly staff that I have met and what a location........ I am so pleased that I visited and hope to be back soon. Loved having a kitchen! November 25, 2014
Rated 5.0 out of 5.0 by Great Place to stay Have stayed here 4 times now but on this occasion had great daffilculties with connecting to the internet despite being an apple user, apparently this is an issue for apple users , you ave to clear the cache on your computer or something , did not have time to mess about , used my 4G connection via my iPhone in the end otherwise a great place to stay.and will be using this a my base in the Rugby world cup next year November 24, 2014
Rated 2.0 out of 5.0 by Poorly located if you have luggage or kids! The hotel has been planned in a truly awful manner: the car park (if open) will mean you transport your own luggage to the hotel! If you have children, prams, and or luggage, DO NOT use this hotel. You will be inconvenienced! Food quality was very good (Room Service), though the time taken for delivery was 45 minutes, and an extra £5 was added for the delivery?? Cleaning was poor standard, and we needed to write a note to ask for face towels to be changed?? Room size and facilities were very good. First and last stay at this hotel! November 23, 2014
Rated 5.0 out of 5.0 by Convenience personified. We like this hotel due it's excellent location to rail services and being in Stratford City. With all the many facilities of shops, multiplicity of restaurants and cinema everything is on our doorstep and central London is a short distance away if required. We have been here before but not in the Staybridge Suites section of the hotel and we were very impressed with our suite and the friendly service provided. We shall return again as we like the hotel and location very much. November 22, 2014
Rated 5.0 out of 5.0 by lovely stay first time I have stayed in a staybridge suite hotel and enjoyed it very much,very nice breakfast. November 20, 2014
Rated 5.0 out of 5.0 by Lots of space and friendly staff We were greeted by a friendly receptionist, our room on the 12th floor was spacious, well furnished and comfortable and the bathroom had a lovely large shower. The kitchen was well thought out - small things like washing up liquid, paper towels and a dishwasher tablet were provided, plus plenty of spotless kitchen equipment including Tupperware containers. This attention to detail makes all the difference. There was a good choice of food at breakfast with enough staff on hand to replenish supplies. Excellent value for a London hotel in a convenient location for shops and transport. This was our first visit and we were sorry that we couldn't make any of the Manager's Social evenings but we look forward to next time! November 20, 2014
Rated 4.0 out of 5.0 by Good location - beware exterior air con! Very pleasant stay but if came again would ask for room on the stadium side - better view and no noise from the air con units or the outside smokers in the shopping centre next door! November 20, 2014
Rated 5.0 out of 5.0 by A real home from home If you are looking for a great location, excellent staff and a real home away from home then this is the place for you. I have already booked to stay twice more. Excellent nights sleep, clean room, kitchen and bathroom. Can't fault this place! November 20, 2014
Rated 5.0 out of 5.0 by good hotel with brilliant attitude of staff all staff have fantastic attitude and are attentive, also listen well and interact with guests - nothing is too much trouble! November 20, 2014
Rated 5.0 out of 5.0 by Very nice Hotel is in a great location and the staff were excellent. November 18, 2014
Rated 4.0 out of 5.0 by Ideal Business Hotel The overall experience of the hotel was excellent. Clean and modern rooms. Good internet. Excellent staff and ideal location for daily commute into Canary Wharf. Would definitely stay again. November 18, 2014
Rated 5.0 out of 5.0 by Great value hotel made remarkable by the staff My first time at this brand, but definitely won't be my last! A great location with good public transport access, fabulous views from the 12th floor reception out over the Olympic Park and further to Canary Wharf, the river and the city. Good rooms, excellent showers, very pleasant public areas where you definitely feel comfortable as a single traveller lingering over a drink or the newspaper. Really good range of well presented food for breakfast. But to top it out, the staff are remarkable. In a city where to find a hotel with more than one staff member whose English makes conversation comfortable, the staff here are great - engaging, polite, helpful, clearly enthusiastic about their hotel and happy to go the extra mile whatever the request. November 16, 2014
Rated 5.0 out of 5.0 by Friendly staff, comfortable room Very friendly staff - felt very welcome. Hotel was bright, room clean, bed comfy. Perfect! November 14, 2014
Rated 5.0 out of 5.0 by Staff support for the Den The staff member looking after us while using the den was excellent and could not do enough for us - well done November 13, 2014
Rated 5.0 out of 5.0 by Great Service The hotel was busy and they still found time to speak to each guest, the place is more like a club than a hotel. You arrive they greet you and allocate a room, supply a cookie and then invite you to a cup of coffee. The rooms are great with wonderful views, mine was over Stratford station, with views across to the cable car and the dome. There was free wifi which is quite quick. The kitchen is great with a waitrose in the shopping centre below this makes for cheap meals. The only minus is at weekend there are no social events. We wanted a quiet drink but you have to buy a bottle form the pantry, it could do with a small bar. November 13, 2014
Rated 3.0 out of 5.0 by Bad night sleep Hotel is great but sadly some key things in the room meant a bad nights sleep and that was hugely disappointing. Bathroom fan stayed on all night. Very noisy ticking clock. Very poor lumpy pillows. November 13, 2014
Rated 5.0 out of 5.0 by Perfect service yet again This is my third time staying at this particular hotel in nearly as many months. I am unable to fault anything about all my visits therefore will not stay anywhere else. November 13, 2014
Rated 4.0 out of 5.0 Lovely stay Great weekend was had at this accommodation would have stayed longer but the price was to high November 11, 2014
Rated 5.0 out of 5.0 by Staybridge Stratford More homely than a normal hotel, but with fantastic service. Debbie layed on a fantastic spread in the evening - most unexpected but very welcome. Her beef and ale pie was to die for. November 10, 2014
Rated 5.0 out of 5.0 by Great staff and top location If attending Excel, as I was, then this is perfect. Just a few stops on the DLR and you are there. The hotel is excellent, really friendly staff and great rooms, though smaller than the normal Staybridge rooms (that's London for you!). It is actually part of Westfield shopping centre, so no problem with choice of shops, and there are two main railway stations within a very short walk offering access to East London and the Centre. November 9, 2014
Rated 5.0 out of 5.0 by Experience during stay in hotel My wife and I stayed at this hotel for a business trip combined with a short holiday. We found the hotel in an excellent location with very convenient bus and train connections. The staff at the hotel were most pleasant and friendly; they made us feel very welcome and secure. The social gatherings on the weekday evenings, were very pleasant especially after a day at work. The suite rooms are very good, clean and comfortable, though a bit small in my view. A great place to stay. I would readily recommend this hotel. November 9, 2014
Rated 5.0 out of 5.0 by By far the best hotel I have ever stayed in! By far the best hotel I have ever stayed in! I can honestly say I have never felt so well looked after and at home in a hotel! Staybridge Suites Westfield are outstanding. The hotel is situated by the Westfield shopping Mall in Stratford. It’s an easy walk, even with suitcases , from the train station or tube line at Stratford, and just a quick 15 minute tube ride from the centre of London. On our arrival, the Reception staff couldn’t have been more welcoming, always with a smile and a very efficient service. Our suites were of a very high standard. We had a fully equipped kitchen – even a dishwasher- a luxurious bathroom with bath and shower, a proper hairdryer with all the attachments, a bed that was so comfortable that I could have quite easily slept all day and a flat screen TV, as well as a comfy sofa, and an office table and chair. The Wifi connection was very good and with no extra charge for light use. The room was also totally soundproofed with an easily controlled room temperature thermostat. Breakfast was substantial, with a daily change to the hot food and always cereals, fruits, croissants and breads. A coffee machine was available 24 hours a day, as well as coffee facilities in the room. There was also a laundry room and a gym. We had a fantastic holiday here – travelling into London to see the sights was so easy on the Tube, and the shopping at Westfield was fantastic. There were also many restaurants within 5 minutes walking distance from the hotel for the days we didn’t want to go further afield. I cannot recommend this hotel highly enough for anyone wishing to visit London. Stay at this hotel - you will not be disappointed! November 4, 2014
Rated 5.0 out of 5.0 by Great place to stay. Great hotel, great staff, great location, easy access to the centre of London. Such a relaxing hotel, nothing is to much trouble for the staff. November 3, 2014
Rated 5.0 out of 5.0 Excellent apartment for long staying guests The one bedroom apartment is very comfortable and spacious enough for long stays. Easy to commute to my work in both Canary Wharf and Liverpool Street as well as return to St. Pancras Station after my stay. The nearby park is good for outdoor exercise. The hotel is part of a pedestrian focused shopping area so very convenient to purchase food if you enjoy cooking and offers a wide variety of restaurants plus cinema and good shopping The fitness centre is convenient and you can join the nearby Olympic pool if you like to swim. All in all a very good experience. October 30, 2014
Rated 3.0 out of 5.0 by Not worth the money This is a premium cost hotel and yet the value is disappointing. This is the 3rd successive year we have stayed here and each year the cost has gone up and the quality and value has gone down. I suspect the Holiday Inn next door would be better value for money. October 29, 2014
Rated 5.0 out of 5.0 by Great location, helpful staff We were on the 10th floor, overlooking the Olympic Village. Quiet, comfortable, full kitchen, laundry room, short walk to Underground, dozens of restaurants in ground level shopping center. Professional and friendly staff, everything well organized. October 23, 2014
Rated 5.0 out of 5.0 by Convenient and comfortable room and very friendly service Although we only stayed for one night, it is very difficult to criticise any part of the experience. The Staybridge suite, Stratford is also in a very convenient area with easy access to Main Line, Underground and DLR trains, also the Westfield shopping centre and the Queen Elizabeth Olympic Park and its extensive range of activities October 23, 2014
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